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Was given a certificate for Gold Service. Booked the appointment, then 100% silence. Did not show for the appointment. Emailed, text and called with no response about missed appointment. Sham operation.
Unreliable. This is just a scheduling service. They have no control over quality or reliability. They make no guarantees. After receiving multiple confirmations nobody showed up!
I made four or five appointments with this company. They canceled each and every one, and then the next day, they sent me a message saying that they do not service my address. Why wasn't this the FIRST message I received? What a waste of time, and this whole thing added lots of anxiety. I would never, ever deal with this place again.
No Call, No Show. Then proceeded to charge my credit card for work not performed. Will be disputing the charge with my credit card company. Stay away from this company. It's a scam.
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I have scheduled an appointment for an interior cleaning and felt they had good pricing for being a mobile service. They asked for multiple dates and times. I gave them all four of their windows for Saturday, February 18th and 8:00 to 11:00 a.m. on February 19th they came back with sending a technician to me on the 19th. At 10:20 on the 19th at getting phone call telling me the technician has equipment problems is unable to come and I need to reschedule. I am locked up for the next two weeks and therefore and unable to rechedule. I send a message to the customer service chat room and was apologized to ask if they could send somebody this afternoon which I could not do because I have a function already scheduled but was curious when I was told previously that the technician could not come out today. This was also after I asked. Do they only have one technician. When they're attempt to reschedule was not fruitful and I said I would have to go elsewhere. I was basically disconnected in the middle of a conversation.
Don't use this company for a detail, they sent out the worst 2 guy's from a different company! They never came back to redo the work and would not reply to me or take my calls, and no refund from detail.com! They SUCK!
I used detail.com to schedule an interior detail of my car.
The technician scratched up the center console of my 1 year old car.
I called and sent pictures and they gave me an expired policy number with State Farm – total fraud.
When I called them back they said that they were not able to help me.
They use subcontractors and take absolutely NO RESPONSIBILITY for any damage!
Terrible - would never use them or recommend them!
