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So this is how it goes w them: Placed order which after months never arrives at customs. My fault. No, it's not my fault it's EMS's fault. You buy a new one 1/2 off. No, I'm not repaying for something I've already paid for. After months of back and forth emails they finally agree to resend my item albeit I paid for it to be shipped through DHL.
6 months later the item finally arrives. Imagine my disappointment when I see how off the coloring is. I email them to let them know. I didn't ask for a replacement or my money back. I specifically say to them this is going straight in the trash. Their response film is removed (which it didn't come w) we don't know if you wore it or not. You took to long to email us. Apparently, three days after receiving the item is too long. Sorry, I was out of town. Again, not sure what that has to do with anything.
Honestly, I just wanted to let them know in case you know maybe that wanted to start sourcing this item from a different manufacturer. Obviously, they don't care. And do you see a pattern here nothing is there fault (it's usually yours no matter whose fault it maybe be) & deny, deny. Once they have your money it's as good as gone. If there are any issues do not expect them to fix. Don't expect a refund. Save yourself the headache and buy from someone else!
I included photos - seeing is believing. There's: very orange looking in-person & missing the brown edges. The authentic version: more of a chocolate brown with distinct edges to give it a worn-in look.
Spent $585 on a watch that I could have bought at 5 below belt smelled so bad like plastic my friends laughed at me when I told them what I paid for junk
I ordered 2 bags and a belt. Previously I had ordered shoes and they were not true to size so I had to give them away. I decided to give them another chance and ordered some bags and a belt. You cannot email or call these people - only communication is through an app. I paid them $775 in good faith. Well nothing arrived and now they will not even respond in that app. Do not trust them! I am out $775 and have absolutely no recourse.
I have been a victim of bait and switch by DD, ever since I started ordering from Mirror Reps, things have been better. They have native english customer service AND they are cheaper, here are some price comparisons of my orders(DD vs Mirror Reps):
Pochette Metis: $419 vs $255
Chanel Classic Flap: Don't sell vs $350
Neverfull: $350 vs $250
Gcci Marmont: $419 vs $265
Just google "Mirror Reps" to find them.
PLEASE AVOID AT ALL COSTS! The lady called Emily is useless. They sent me a horrible, cheap purse with rubber trim and fake leather. The gold hardware is scratching off and she had the nerve to tell me to order silver next time and not to focus on the peeling rubber or damaged hardware!
I could have ordered better thru Amazon! Please stay away from Chinese made items! Total waste of money! I should have listened to all the other reviews!
I ordered $1700 worth of products, which was 3 small bags, I pair of shoes and 2 pieces of jewelry. After I sent the money and they collected it, I was told that 3 bags and the shoes were not available. So I'd have to pick something else, which was limited because some of the replacement choices ALSO were unavailable. So, in the future idk if you can converse with them before you send your money and avoid this problem.
The purses came, 2 were fine, but on one the LV pattern was upside down on the back AND instead of coming with a red strap they sent black! It's a completely red bag! I complained, sent pictures and she told me it's the way the original is. No it's not. I again sent pictures off the original website. So we'll see what she comes back with.
In all fairness, the bags are good quality, except for all of the back and forth crap. If they send a new bag and the correct red strap I'll order again. If not then idk...
Communication was very good. Shipping time was ok. I think it took 2 weeks, I'm still waiting on one box.
Also, I ordered gold jewelry in the past and the color was fake looking and eventually wore off.
I will update this with my results, stand by...
I went to order a bag from Designer Discreet a few times and as I got to the payment part my gut would tell me to not trust them, so I would not complete the orders Oddly enough I received an email and text message assuring me of their honesty and integrity and urging me to complete the order. They even suggested that I start by ordering something small and cheap first so that I could see how honest and legitimate they were so I ordered a key ring for $130 and sent payment western union. Quick response confirming my order and I received the key ring a few weeks later. I then ordered a $350 bag for my daughter's birthday and sent the money WU again and received confirmation from WESTERN UNION they had picked up the money (BTW- WU called me before approving my transaction strongly discouraging my purchase with Designer Discreet, yet I did anyway). This time though I never heard from Designer Discreet with an update to my purchase so I began frantically reaching out to them via email and 10 days later received the message below from them. I immediately provided them with another bag to send and am waiting now to see if they are truly thieves or extremely shady people and will update my review once I know either way. To pick up my money and not confirm receipt of the money and my purchase as they did with key chain purchase, and to only respond to my urgent emails 10 days later with a ridiculous reason isn't a good indicator of their honesty and integrity. I know for certain that the bag will not be here in time now for my daughter's birthday as hoped, and my gut says it probably never will arrive making them thieves.
Hello Angela,
We have received your remittance.
So sorry, The Louis Vuitton Saint Cloud bag you purchased just has two bags for left, unfortunately both of them be found that there are flaws.
We couldn't send the defective bags on your behalf. We highly suggest that you can change other styles or colors. You can choose other style which worth 349 USD.
We will appreciate it you can tell your decision asap.We make a apology for inconvenience to you. This situation totally out of our control. Hope you understand!
Look forward to your prompt reply.
Sincerely,
Stella
They lied about receiving my money and didn't send me the scarf I ordered. I have confirmation from western union that they got my money and they say they didn't get it. $#*! them
DONT WASTE YOUR HARD WORKING MONEY N TIME ON THIS!
IM VERY DISAPPOINTED THE QUALITY OG BAGS N THEY EVEN LIED ABOUT WHAT ITEMS THEY AVAILABLE. ALL AFTER THEY GOT MY MONEY THE TOLD ME THE TRUTH THAT THEY DONT HAVE MY ORDER N PRESSED. N MADE ME ORDER OTHER
ITS BIG SCAM!
I previously wrote a bad review about their return policy regarding my Gucci Dionysus, which was first purchased bag from DD. But I deleted the review because they provided the best costumer service for my next purchase. I ordered few more bags and received perfect condition in two weeks after I submitted the order. The bags are beautiful and almost accurate. I wont say 100% accuracy because I owned several authentic bags and I can tell it is slightly different. If you want to have designer bags and no plan to resell it, DD is a good place to purchase because it is not scamming or fraud you wont loose your money. One of LV bag I purchased is hard to tell it is replica. Make sure research and compare with authentic before buy and look closely the pictures on the website, you wont regret it. Thanks again DD!
Finally received my Louis Vuitton Artsy in Damier Azur, and it is beautiful. Not 100% authentic, but very close, and the overall quality is excellent. It took almost 2-1/2 months to arrive; however, I may have had just poor timing. First delay caused by last two in stock not passing Quality Control and having to wait for new production. Shortly after production was complete, the website went down. When it was brought back up, details of my order were lost, so I had to supply purchase details and pictures. They were never able to link the order to my account, preventing me from checking status online. I had to continually email, but most emails were answered within 24 hours. And then today, I arrived home to find a notice in my mailbox that an attempt to deliver a parcel requiring a signature was made and could be picked up at post office.
Do NOT order them anything: either you'll get awful items (poor quality ever) or you won't even receive your order (custom problems: the only solution they "offer" is that you send them more money (an additional 50 % of the total amount you've already paid!) to send you another one - without any guarantee this one will arrive, of course!).
So keep your money safe and buy to another supplier but AVOID DESIGNER DISCREET or you'll regret it...
Thats the question you must ask yourself. If you have spare money and youre willing to take the risk (risk of getting a manufactures defect, which would never, ever happen with authentic), and bad/cheap hardware, and also if you order a bag or wallet that is not very popular, you will get poor quality hardware which I really dont understand. The pattern and stitching is top notch, why cut costs with hardware? Why be cheap with the zippers? Even cheap Walmart wallets have smooth zippers and hardware! Also if youre unhappy for any reason you will get many email responses trying to convince you the issue is fine. Thats the way Chinese do business. They do not do refunds. A sale is a sale and no one gets a full refund. You cannot even take any wrapping off a bag or they will say that you wore it and will deduct 30% from the value for a refund. Its a lose-lose situation. So you cannot inspect your purchase because that requires unwrapping. If you unwrap and are not happy then they have reason to believe you wore it. Really? If its cheap and not counter quality why would you take it outside? Why wear it? Embarrassing. Anyways, its a risk. Dont spend your saved money. Spend spare money that if you lose you wont cry over. You might get a great bag as I did; the Gucci Caleido tote. Its gorgeous! But if you care about hardware then you might be disappointed. The Caleido tote has zero hardware and is made of canvas... thats probably why Im happy with it. But all in all, an authentic Caleido is $1300 USD, and I spent over $1000 USD on my purchases from DD. Dont buy any YSL wallets. Theyre Bangkok night market quality... even worse. Honestly I dont understand what theyre jam is. Theyre patterns are super good, so is theyre stitching. Why are they so cheap with theyre hardware? I bought a Prada Promenade bag and the zippers are so loud! Not smooth at all! And the YSL wallet is ridiculous! Its so cheap! Like I said its Bangkok night market type. Why? Why are you people replicating the pattern so well but youre being cheap with the hardware? I love my Prada bag, but the zippers are awful, nevermind the circular imprint on the leather! Ruins the whole bag! Anyways, Id say choose a popular bag like the LV never full or some other Gucci Opheidea. Buy a popular bag or a bag without hardware. Dont buy a YSL wallet. Thats all I got to say about DD.
Please beware they will send you defective items and wont return. I asked many times to send psp which they didnt provide and giving me excuse after excuse they send my order through ups when I clearly put instructions dont send through ups only through ems to Canada. One of the Gucci bag I received it developed MOLD after 1 week. Discusting I cant even keep that in my house now. Emily is keep giving me different excuse every time I would ask her questions terrible service. Dont trust online blog promoting them you wont get quality bag what you pay.
I received my package today. And I'm in total WOW mode! Also I love my free gift! I am first time buyer and I'm very happy! Will be ordering more soon! Thank you again!
Amazing bags, and purses too, very quick shipping. They reply very quick via email. I will be ordering 3 more bags today. :)
I bought the Louis Vuitton MM Neverfull in Damier Ebene. I transferred money through Western Union. While my first attempt was denied, I tried again right after and somehow Western Union approved it. Designer Discreet responded to my emails quickly so they helped me through everything. Once the money transfer went through and they collected the money, my order was ready to be processed. They emailed me pre shipment photos literally the day after! Then, I got my package 6 days after ordering! I was so surprised because it was coming all the way from China but it came so fast. They gave me an order number but did not send me a shipment tracking link or anything. To find my shipment tracking number I had to add them on the WeChat app and get in touch with customer service, who responded really fast. So anyway, I got my bag today and it is PERFECTION. I am so happy I listened to the good reviews online, especially from Purse Queen Blog. The order came with the shopping bag, box, dust bag, the actual LV, and authentication and cards which makes it look like you literally bought it from the store. There are no flaws. The only thing is it has a slight chemical smell when you first unbox it, but it goes away. I would definitely order from DD again. If you have a problem with not getting your order, it's probably because the money didn't go through or something. Check your email and your bank! Sending money is the hardest part but once that's done, you get your bag in no time!