DermaLivReviews 28

No receipt was included in the shipping box. When I inquired about an ingredient list by email
I was referred to the website, which only lists FOUR plants, no preservatives.
When I mentioned that I will contact my credit card company, I was offered a 50% discount(!)
Since I did not cancel within 2 weeks, even though I was offered 4 weeks over the phone.
There was also NO supervisor available!

I read all of the obvious information before making any purchases, so I'm very certain that their "fine print" about returning within 21 days or you're paying $80 per product was basically hidden from view. It had to be placed in non-conspicuous places.

If they are concerned at all about being up-front and honest, there should be a check box acknowledging all of the facts of what you are committing to. Instead, so many of us are unexpectedly hit with $160 on top of the shipping charges for a product that we are not pleased with. (If I was pleased, I would have taken the next step to contact them for refills.) I guess deception is their only way to make money.

SCAM company. They sent products in box without information on the order or company. They did not send email when I ordered. I got a bill for 80.00 for each product (2 of them) and called them. They argued with me. Then they offered a 35% discount. I argued back they offered a 50% discount. I told them I was calling my credit card company to report fraud and hung up. They called me back and offered a 75% discount. I said no. Then they said they would give me a full refund with a 10 per order retention charge. I told them ok, but I was still calling my credit card. I called my credit card. I will not be paying any charges. They are deceptive in that they do not provide an email when you order so you know how to cancel and they don't send any info in the box either. SCAM!

I was OOT when the 2 products came to me. I was at the side of a dying family member. I was told by the representative on the phone that they would not be able to credit me since I was not in the state to participate in the 14 day trial and that all I needed to do was call during those 14 days and they the company would have helped me. Really at the bedside of a dying relative I should have thought to call Dermaliv.? I asked to talk with a supervisor and was told they were to busy helping others. That was a huge red flag there that I never should heave gotten involved with this company. Do not use this product. They have no customer service never mind a respect for an individuals life concerns.

If you want to get ripped off order this stuff. I wasn't fortunate enough to have read the fine print so didn't realize that if you ordered the samples you were committed to being charged exorbitant prices for those samples. Reading the information on the website it implied you just paid for the shipping of the samples, not that you were agreeing to purchase those same small samples at $90 each!

When I contacted the company to get those charges refunded I was told that by purchasing the samples I was committed to those charges. They finally agreed to give me a 35% credit for each sample but this is a very underhanded way to do business and I'll make sure that no one I know ever purchases from Dermaliv.

I ordered a free trial of Eye Cream, and anti aging Serum for my face, supposed to be $4.95 ea., was to be delivered in 5 days, did receive the eye cream 3 days later, were now day 9, haven't received the facial serum yet, still waiting! Sister told me to check out terms and conditions, glad i did they were going to start taking $89.99 per month, contacted company and cancelled, they charged me an extra $20.00, for cancelling- so $30.00 bucks for my free trial, haven't even received the face serum! FREE TRIAL MY $#*!, DON'T TRUST THEM!