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DeployDepot Reviews Summary
DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.
This summary is generated by AI, based on text from customer reviews
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Very good inventory availability, prices higher then other places. Support are very helpful but they do not go the extra mile. They helped me with the products but did not mention that the unit need an external power source that is not included.
Recently purchase Unifi equipment. The only supplier that have sufficient inventory in stock.
Very easy to purchase online from their website.
Receive the equipment very quickly.
Great experience.
I recommend this company,
I told the customer rep i needed a headset ready to go that would fit into J169 Avaya. Was sent product with no connector cord into phone. Was told needed to pay $39 extra for it. Bought cord somewhere else. People I called said had hard time hearing me. Tried to return product … very hard to do. Submit button on return form online did not work. Called Rep … she sent a link for return. Received reply a few days later that I needed to go to manufacturer to complain and register product problem. This certainly isn't Amazon
My order was not fulfilled, and was notified last minute.
Deploy Depot came to the rescue when I discovered many of the Unify products were out of stock Canada-wide.
Surprised to get such a high quality of product and the delivery time is perfect. Made me excited to setup my networking system as soon as I received my products.
Needed some U-POE-at adapters for some U6-LR APs, sold out everywhere, they had plenty in stock, thank you so much. Will continue to check this site for other items from here on out.
Very enjoyable experience, straight-forward process for ordering and picking up.
Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again. Great. Will use again.
Easy purchase, fast delivery and excellent product!
Was great product was as described snd they got it shipped right away after I placed the order witch was most important to me and would def order again
Super fast turnaround if the item is in stock I can pick it up within an hour or two.
Great service in every way!
We're so pleased to find the same phone we've been used to using for many years.
Thank you DeployDepot!
Fast delivery and a bonus gift... Nice!
I would highly recommend DeployDepot and great pricing.
Had order 1 unfi AP from another site as they said it was in stock, 3 weeks later still did not receive the item. Check DD, and item was in stock. Delivered in 3 days.
I spent over an hour on the website choosing just the right phone for my mother in law. I was happy with the help I got from customer service. I made my order and waited, and waited. After about 5 days I had to inquire why my phone hadn't shipped and they told me they do a final check on each order to make sure there are no issues with the product. Not a major deal but would have been nice to know because my mother in law's original phone died and I needed a quicker replacement. With the good and the bad I give the experience 3 stars.
From the business
DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.
DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping
DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.
DeployDepot.ca carries most major telecom brands and manufac...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This customer purchased a Quick Disconnect headset which requires an adapter cord. The item they purchased is clearly described as a "quick disconnect" headset which requires an adapter cable, the customer then requested a return claiming the product was "defective", we directed the client to the manufacturer to troubleshoot the issue. The customer had the option to select "not needed" on our return form which would have been processed instantly, but instead they opted for the "defective" option. We still approved the RMA within 1 business day and followed all of standard industry policies. We are sorry that the customer had a bad experience, we did our best to direct the customer towards manufacturer support to resolve the issue, and approved this RMA in a timely manner. We appreciate our customers who support Canadian Businesses, we aren't trying to emulate other companies and we have no plans to travel to space ;)