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The company offers a defensive driving course that is generally perceived as user-friendly and informative, with many customers appreciating the course content and the ability to complete it at their own pace. However, significant concerns have been raised regarding pricing transparency and customer service, with complaints about hidden fees and unprofessional responses to inquiries. Overall, while the course itself is deemed beneficial for improving driving skills and potentially lowering insurance rates, the company's reputation is marred by negative experiences related to perceived dishonesty and inadequate support.
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Text course and ordering driving record were down for quite a bit of time so another defensive driving class had to be purchased. Driving record was ordered elsewhere.
It was a quick and easy course, videos could be updated to keep learners attention. Videos had some interesting facts that I was not aware of. Overall I did learn a few things from the 6 hour course.
I am a commercial driver and in a lot of states and areas we (commercial vehicles) are restricted from being in the left lane. What I encounter on a daily basis is that there are drivers who do not go the speed limit in the middle lane which is our passing lane. I noticed in the first video that the driver who killed that person was driving in the far left lane and was not even mentioned. If he were in far right lane like the law states (keep right except to pass) he would not have had that van blocking his view and that collision would have been avoided. Also in the video with the bicyclist not once had you mentioned that bicyclist's speed which you said is the one thing that drivers' can control. If he would have slowed down then he wouldn't have crossed over into the oncoming lane and that collision with the car would have been avoided.
My experience was brief and effective. I was able to take the course in one day and regain the important notes to have while driving on the road.
Still taking course. Not done with the course just yet but what I have watched it is very detailed.
Ok overall, when trying to register system wouldnt take my credit card or debit card. Took about 10-15 extra minutes to get signed up
I finished the course on my one day off of work and put off important school assignments only for the website to be down and not allow me to finish it until I had to email the company. The webpage is terrible. The only reason it isn't getting one star is because the customer service actually responded
This is what happens when you speed lol. It's very boring but gotta do it.
It is informative and I am able to become a better driver through the course.
Its good as a referesher. I am learning alot once again, but i didnt notice i had to fill this out. You know driving has become hard for me i dont know how to feel safe again. Hopefully this, helps.
Its great, look both ways before you cross the street
Good so far. Just getting started on my course. Site was down for a while yesterday but seems to be working on today.
It was a great experience overall! Very easy to navigate and I love that it was straightforward.
It was simple and user friendly. It was a little boring but it was worth the 6 hours.
Answer: Our Texas courses are 6-hours long, which is the minimum amount of time allowed by law for an approved course. (Source: https://www.tdlr.texas.gov/driver/driverlaw.htm)
Answer: It is! The TEA now falls under the TDLR (Texas Department of Licensing and Regulation). This course is approved, license number CP284. (Source: https://www.tdlr.texas.gov/DESSearch/results/getvalidation?searchterm=DefensiveDriving.com)
Got a ticket? Take your defensive driving course online now! State and court approved for traffic ticket dismissal and insurance premium discounts.

