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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I called about an item I did not received, customer service handle it with no problem. He said I would receive a new Card within a week. Thank you
They are refunding my purchase because I misunderstood how it worked. Very honest people.
Thanks
I contacted DealDash to suggest that allowing the words Deal Dash to be included in usernames might lead to the impression that DD was running up its own bids. I heard back very quickly and was thanked with specific reference to my issue, not just a form letter. I am a DD fan!
Requested to have my email address changed, their response and changes were almost immediate. Couldn't ask for better customer service. Thank You!
I have emailed Deal Dash on several occasions with general questions I did not know the answer to. I was very impressed with how fast I received a response. The responses have been very clear and easy to understand. Thank you.
Asked for a refund, due to I live in Hawaii and misunderstood that you don't ship to Hawaii. Got refund with hassle.
Top of the mountain, GET UR DONE, smiling all the way to the Action, DEALDASH and a blast. Job well done service people, Andrea a special thanks.
972fornot
Recently I was exploring some budget web
Sites and I came up on Dealdash. I
Thought I was setting up my account and Iaaccidentally
Allowed money to taking that I wasn't ready
To let go.
I was not notified of a deal - win.
When I contacted customer service they immediately extended the bid bid pay time. I paid immediately. Thank you thank you
I've yet to bid, and I'm not sure if I've been charged for anything.
My 10 year old son signed up and used my credit card to make the initial payment for bids and after receiving an email notification of this purchase I replied to the refund department and was refunded my money back with no questions asked. The representative was very professional. Thank you Graham and Deal Dash
I was bidding on a cake (silver) server and had bid 249 times. A new person jumps in after the $5.00 limit, but he had placed a bid at 89 cents, he goes on to win because I ran out of money. This just doesn't seem fair.
Overall this was an easy process to follow. However, I tried to bid for a laptop and found the auction went on for over 6 hours at which point I threw in the towel. This wasn't for me but it was an interesting experience.
This site was great, they have changed for the worst. Site Jabber is pro deal dash they reward customers for giving positive reviews with 200 free bids. They have received millions in prepaid bids on the theory they would continue with quality auctions, now they have fewer and bidders get desperate to get there money, and over spend on auctions.
Far more difficult to win and I had won over 700 auctions, but those days are over.
I joined to see if anything can be useful for myself and grandchildren but there were too many of the same things, so I stopped the membership. No problem in doing so> I will, however, keep looking on the site in case I see something that is needed.
I bid on an item then was charged $70. Not sure what I was paying for, I messaged DealDash. They set me to ease knowing that it was my bid package and they refunded my $70 and still gave me my $70 bids for 100 percent off.
Thank you DealDash
I see it's all about strategy. Pay attention to what everyone else is doing. Just because you see 20 people in a bid watch to see how many are in it after a few dollars. Bid late at night to get a better feel for it and win items with one or two bids. But pay attention and be patient. Good Luck!
Emailed for help
With issue and problem was resolved within 10 minutes. Email was sent after 6pm... Customer service is working 24hours a day! Amazing turn around!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Steve, this is very disappointing to hear. We've gone ahead and provided you with a full refund per your disappointing experience. Please feel welcome to keep the bids and try 100% risk free.