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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I did a little reading and found I had to wait for 72 hour to get bids credits. They we're great in responding to my concern for I thought I lost the credit for in past it was almost instantly,
This site is such a scam I can't believe it's legal! They say all this crap about getting items for so cheap but it's just to lure you in. Eventually in the end they have found a way for you to buy an item at regular price with the loop holes and bs they don't tell you about. Why hasn't the FBI taken you into investigation!
I LOVE DEALDASH ITS IS FUN AND YOU CAN GET SOME GREAT DEALS. BUT WATCH WHAT YOU ARE DOING. STUDY A LITTLE BEFORE YOU BID. YOU CAN GET MORE IN IT THAN IT WORTH. KEEP UP WITH YOUR BIDS AND HOW YOU PAY. I FOUND THIS OUT THE HARD WAY.
Wonderful site great service and prompt service i recommend the site to everybody I know
I bought the smallest bid pack and decided it just wasnt for me... my refund was hassle free and almost instant
Was treated very well when I had a complaint, it was taken care of in just a few days. I am very pleased with DealDash customer support.
I really thought this was a gimmick when I first went on Deal dash boy was I fooled I love Deal dash I have won very nice things for a very cheap price tell all my friends Just love it! Thank you keep up the great work
Deal Dash customer service handled my concern fast and with kindness. Thanks deal Dash you have some top rated people working for you.
I was checking out the dealdash site for the first time and by mistake bought a bidpack? In error. My request to have the charges reversed was not only responded to quickly, but i was told to keep the bidpack as well to check out the dealdash site. I thought that was so extremely over the top of course as soon as i get off work today, I will be checking out DealDash...
I had an issue when I signed up it did not state that it would cost me an amount much less how much it was. When I found out I notified y'all and you responded very quickly and took care of the issue very quickly. I wish every business did that. I thank y'all very much and y'all have been so kind in this issue. I would recommend you to anyone because y'all do at least take care of your customers. It shows you have heart and kindness. Again I thank you
Although issues with Deal Dash are rare, it is inevitable that there may be unintentional and uncontrollable issues that may come up. So far, I have only experienced a few which are always related to outsourcing... which in this type of business would be impossible to avoid using. Outsourced vendors will never know with 100% certainty as to how much of a certain product to stock so at times an item becomes unavailable because of vendor shortage... which is likely caused by manufacturing and distributor backorders. So the trickle down effect may arrise but when it does, Deal Dash always offers a more than fair solution. Deal Dash doesnt just leave you high and dry. Nor do they try to tell you its mnot their fault and make you try to contact their vendors customer service etc. They will not beat around the bush and try to pass the buck on issues that arent necessarily even in their control. They apologize, give you a to the point explanation as to what happened, they offer you multiple solutions to remedy the brief issue, they let you choose which solution works best for you, and then they follow through with said solution with a follow up kater on to make sure everything was properly taken care of. Its quick, easy, and painless. I appreciate businesses that understand the value of peoples time. So the fact that Deal Dash wont jerk you around over an issue is of utmost importance to me... not to mention by far the best penny auction site out there. I have never felt cheated, schemed, or undervalued as a customer. And just to clarify... This review was written solely on my own. It was not asked if me. I was not compensated in any way. I was not given any sort of incentive or exchange in order to give a fair and honest review. This review is written with 100% regard to other avid consumers as myself to utilize as a way to sort through all the penny auction sites out there. So many scams nowdays. Deal Dash is legit!
Hi Karl. We are so sorry to hear that you were not satisfied with our item selection. We work hard to increase the variety and volume of products listed. Do you have any requests? We'd love to hear what you're interested in bidding on, so we can schedule more of those auctions. Feel free to send me an email to [email protected]
Saw the ad on TV. I tried it but didnt know what I was doing. Always find out about the program completely before you give personal information.
My question was answered promptly and efficiently.
Customer Service "you're the boss".
Excellent service from Mr. James customer service representative. Even gave me an extra 150 bids. Promise my item will be shipped right out...
I contacted Customer support because the bid counter didn't seem to be crediting bids accurately. Customer support rep, Andrew, seemed to understand and appeared to really care about my concerns. He submitted a report to their tech support and confirmed he had my correct email address in order to get back in touch with me once tech support responded to the request he was sending. I was pleased with my experience with their customer support division.
I had an issue with my review, and when it all came out, my issue was my computer not allowing my review to be credited. Once I realized what was going on I immediately apologized for my "mistake'. Thanks, Deal Dash, it's my fault again, but you dont rub it ion my face..
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


We are 100% legit, audited by Ernst & Young and have a maximum A+ rating with the BBB. I'd like to guide you through our website and answer all of your questions about the site. My email is [email protected]