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DealDash

4.4

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DealDash Reviews Summary

DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.

service
205
value
183
shipping
154
returns
117
quality
185
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Great job
March 28, 2016

I did a little reading and found I had to wait for 72 hour to get bids credits. They we're great in responding to my concern for I thought I lost the credit for in past it was almost instantly,

Date of experience: March 25, 2016
Virginia
1 review
20 helpful votes
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Riiip off
March 28, 2016

This site is such a scam I can't believe it's legal! They say all this crap about getting items for so cheap but it's just to lure you in. Eventually in the end they have found a way for you to buy an item at regular price with the loop holes and bs they don't tell you about. Why hasn't the FBI taken you into investigation!

Date of experience: March 25, 2016
DealDash -. — DealDash Rep
over a year old

We are 100% legit, audited by Ernst & Young and have a maximum A+ rating with the BBB. I'd like to guide you through our website and answer all of your questions about the site. My email is [email protected]

Tennessee
1 review
0 helpful votes
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LOVE IT
March 28, 2016

I LOVE DEALDASH ITS IS FUN AND YOU CAN GET SOME GREAT DEALS. BUT WATCH WHAT YOU ARE DOING. STUDY A LITTLE BEFORE YOU BID. YOU CAN GET MORE IN IT THAN IT WORTH. KEEP UP WITH YOUR BIDS AND HOW YOU PAY. I FOUND THIS OUT THE HARD WAY.

Date of experience: March 25, 2016
California
1 review
0 helpful votes
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Fantastic service!
March 28, 2016

Wonderful site great service and prompt service i recommend the site to everybody I know

Date of experience: March 25, 2016
New York
1 review
0 helpful votes
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Straight shooters
March 28, 2016

I bought the smallest bid pack and decided it just wasnt for me... my refund was hassle free and almost instant

Date of experience: March 25, 2016
Texas
2 reviews
0 helpful votes
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Fast Response
March 27, 2016

Was treated very well when I had a complaint, it was taken care of in just a few days. I am very pleased with DealDash customer support.

Date of experience: March 24, 2016
Georgia
1 review
0 helpful votes
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Amazing
March 26, 2016

I really thought this was a gimmick when I first went on Deal dash boy was I fooled I love Deal dash I have won very nice things for a very cheap price tell all my friends Just love it! Thank you keep up the great work

Date of experience: March 23, 2016
Tennessee
1 review
1 helpful vote
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Top customer service
March 26, 2016

Deal Dash customer service handled my concern fast and with kindness. Thanks deal Dash you have some top rated people working for you.

Date of experience: March 22, 2016
New York
1 review
1 helpful vote
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Responded quickly
March 24, 2016

Was a little worried but they understood my situation

Date of experience: March 21, 2016
Washington
1 review
0 helpful votes
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I was checking out the dealdash site for the first time and by mistake bought a bidpack? In error. My request to have the charges reversed was not only responded to quickly, but i was told to keep the bidpack as well to check out the dealdash site. I thought that was so extremely over the top of course as soon as i get off work today, I will be checking out DealDash...

Date of experience: March 21, 2016
Georgia
1 review
0 helpful votes
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Customer Service
March 22, 2016

I had an issue when I signed up it did not state that it would cost me an amount much less how much it was. When I found out I notified y'all and you responded very quickly and took care of the issue very quickly. I wish every business did that. I thank y'all very much and y'all have been so kind in this issue. I would recommend you to anyone because y'all do at least take care of your customers. It shows you have heart and kindness. Again I thank you

Date of experience: March 19, 2016
California
1 review
0 helpful votes
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Although issues with Deal Dash are rare, it is inevitable that there may be unintentional and uncontrollable issues that may come up. So far, I have only experienced a few which are always related to outsourcing... which in this type of business would be impossible to avoid using. Outsourced vendors will never know with 100% certainty as to how much of a certain product to stock so at times an item becomes unavailable because of vendor shortage... which is likely caused by manufacturing and distributor backorders. So the trickle down effect may arrise but when it does, Deal Dash always offers a more than fair solution. Deal Dash doesnt just leave you high and dry. Nor do they try to tell you its mnot their fault and make you try to contact their vendors customer service etc. They will not beat around the bush and try to pass the buck on issues that arent necessarily even in their control. They apologize, give you a to the point explanation as to what happened, they offer you multiple solutions to remedy the brief issue, they let you choose which solution works best for you, and then they follow through with said solution with a follow up kater on to make sure everything was properly taken care of. Its quick, easy, and painless. I appreciate businesses that understand the value of peoples time. So the fact that Deal Dash wont jerk you around over an issue is of utmost importance to me... not to mention by far the best penny auction site out there. I have never felt cheated, schemed, or undervalued as a customer. And just to clarify... This review was written solely on my own. It was not asked if me. I was not compensated in any way. I was not given any sort of incentive or exchange in order to give a fair and honest review. This review is written with 100% regard to other avid consumers as myself to utilize as a way to sort through all the penny auction sites out there. So many scams nowdays. Deal Dash is legit!

Date of experience: March 18, 2016
Pennsylvania
2 reviews
1 helpful vote
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Response
March 21, 2016

Deal dash responded to my email with exceptional speed. My issue was handled in a very timely and professional manner. Thank you

Date of experience: March 17, 2016
New Jersey
2 reviews
11 helpful votes
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TERRIBLE PRODUCTS
March 20, 2016

They are auctioning off the same 10 items everyday

Date of experience: March 17, 2016
DealDash -. — DealDash Rep
over a year old

Hi Karl. We are so sorry to hear that you were not satisfied with our item selection. We work hard to increase the variety and volume of products listed. Do you have any requests? We'd love to hear what you're interested in bidding on, so we can schedule more of those auctions. Feel free to send me an email to [email protected]

New York
1 review
0 helpful votes
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Deal Dash
March 18, 2016

Very understanding company. I appreciate their service tremendously.

Date of experience: March 15, 2016
Texas
1 review
3 helpful votes
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New person
March 18, 2016

Saw the ad on TV. I tried it but didnt know what I was doing. Always find out about the program completely before you give personal information.

Date of experience: March 15, 2016
New York
1 review
0 helpful votes
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Question on winning a bid
March 18, 2016

My question was answered promptly and efficiently.
Customer Service "you're the boss".

Date of experience: March 14, 2016
New York
1 review
0 helpful votes
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Live chat on dealdash
March 17, 2016

Excellent service from Mr. James customer service representative. Even gave me an extra 150 bids. Promise my item will be shipped right out...

Date of experience: March 14, 2016
Florida
1 review
1 helpful vote
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Customer Support Cares
March 17, 2016

I contacted Customer support because the bid counter didn't seem to be crediting bids accurately. Customer support rep, Andrew, seemed to understand and appeared to really care about my concerns. He submitted a report to their tech support and confirmed he had my correct email address in order to get back in touch with me once tech support responded to the request he was sending. I was pleased with my experience with their customer support division.

Date of experience: March 14, 2016
Washington
2 reviews
1 helpful vote
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Dispute
March 17, 2016

I had an issue with my review, and when it all came out, my issue was my computer not allowing my review to be credited. Once I realized what was going on I immediately apologized for my "mistake'. Thanks, Deal Dash, it's my fault again, but you dont rub it ion my face..

Date of experience: March 13, 2016

From the business

Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


dealdash.com
Founded in 2009
Woodbury, MN, United States