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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I came across something online, about getting your initial bid package back if you didn't win anything... my initial bid package was purchased over 6 months ago. The customer service was fast and replaced all my bids- after 6 months. Very helpful, fast and kind.
I love Deal Dash. It is fun to bid and they are ready to help if you have a problem. Great items to bid on. Great way to buy gifts.
Everyone I spoke to was very nice and helpful regarding my issue. It was a little hard to find any information regarding who to contact in order to make some changes on my account.
Received item and it did not work they are working on getting me new one they were very applogetic and professional loved item just wish it worked
Again, Fedex says they delivered but they never showed and I was home all day working on the front door. I live in a quite neighborhood with only neighbor traffic. Fedex is my standard problem here and I would never use them for any service due to this constant issue they cannot fix.
Dealdash states they will send another package. Hopefully by some other carrier.
From ordering gift cards, winning one item, and getting a refund, I feel like they treat the customer right.
Very simple to learn how the auction works. If you have a problem with something that was delivered, the customer service take care of it in a fast and timely manner.
They truly care about their business & the customers. Its a nice change to get answers or questions back right away! Pretty awesome!
The whole system is smooth and easy to use. It's fun and the support is professional and efficient. If you for any reason need to contact them, they respond immediately. DealDash is an overall great experience.
They handled my only frustration, which wasn't even with them, faster then I expected, with professionalism and care. I believe they went above and beyond and are a representation of what is missing in today's business.
The service provided by DealDash are outstanding, and other companies would do well to emulate them.
I Was Bidding for My 1st time Back to this Site This Year & I Forgot I had a Change of Address since Last time I Purchased Bids! I had won a Couple of small Food Cards to My Delight & Wanted to make Sure They Had The Correct Address! I Received A Very quick Response From Customer Support, Which Put Me Right at Eas!
I had made mistake when setting up my account, the customer service team responded to my email with in a minute to help fix my issues.
You responded immediately. I will recommend you to others. You proved to me that my needs will be met in God's will.
It may be a great place to buy things at a lower cost if you win the auction. I spent over $200 before I knew it on a picture I wanted for my daughter in law's birthday. It was from the Far East collection. I had over 1300 bids into the auction and it was me and another bidder. Then there was another bidder comes in and starts bidding. That is where it gets up. After $3 a auction is closed and no new bidders are allowed. But if you bid before it gets $3, you can come back anytime and bid. So me and the other bidder used up most of our bids and got this auction up. Then a bidder from way back comes in when my bids have reached over 1300 and decided to start bidding again. Now I buy more Bids. I spent almost $200 on bids and still didn't win the auction. So be careful, because you can lay the groundwork just so someone else can come in and buy the house cheap.
Customer support is awesome, they get a thumbs up from this user so thanks to the live chat person that helped me today
I sent a request for a refund and customer service was polite, quick, and most of all- EFFECTIVE. These people are professional and did not hide anything from their customers. Thank you!
I m new and don't quite have the hang of it yet but with using the buddy bed I'm hoping to do much better and actually win an auction
Contacted customer service and had an agent online in under 30 seconds. This was the quickest response that I have ever had when chatting with an agent online. The agent was nice and was able to take care of the problem. She ensured me that everything was done and invited me to check back with her whenever needed
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gary,
Thank you for your getting in touch. Sorry for the inconvenience with delivery. A new package should be in the way and we will make sure you get the item you paid for.
If you have any other questions or concerns, please don't hesitate to contact us. We're always happy to help.
Best,
Adrian