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DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Deal Dash products aside, it's a good deal of fun. You try to develop a winning strategy and start bidding on the items that appeal to you. Sometimes your strategy works and other times it doesn't but once you start and commit to win it gets exciting. The great thing is Deal Dash will return your bids if you Buy it Now if you lose the item. That's incredible and it keeps you engaged hoping to win the next time.
Deal Dash is for entertainment purposes as far as I am concerned. I can honestly say that I spend less money at the casino because the chance that I will hit a jackpot payout is much greater. I find it odd that when I logged onto DD I was able to recognize a lot of other bidder names. No matter the time day or night, those same bidder were bidding on 3 or more auctions. Not good since they constantly seem to win the 9000, 8000, 5000 etc. bid packs so they have thousands more bids than I do so there is no point in even bidding. It's a waste of my bids (the ones I bought with cash). I use my bids wisely. I also noticed that those same "high rollers" are driving up the bids because they are greedy and can't seem to allow newbies to win (not even the small bid packs like the 100,125,150's) really?
I know I can't be the only one but I have noticed that the countdown clock experiences 2 -3 second delays when I am the highest bidder. How convenient. I think things would improve if the software was changed to not allow bidders to bid manually. Bidders will bump other bidders and the other bidder will not get those precious seconds added to their time. Someone needs to fix that because it is not fair to the other bidders, it also increases the cost of the bid.
Hi Denise,
Thank you for your review! I will be happy to address some of the concerns you have raised about our auctions.
1) On DealDash, we have a feature called "Every BidBuddy Counts". This means that as long as a bid is placed via BidBuddy, the user will receive the full 9 seconds in their Time as Highest Bidder, regardless of when the next bid is placed in the auctions. The time is added in batches rather than in real time. Bidders are able to place manual bids, BidBuddy bids, or a combination of both.
2) If you are experiencing delays or lags with the timer, we recommend ensuring you are using a stable internet connection. We also recommend using WiFi over a data connection, if possible. If you continuously run into similar issues, please reach out to us at [email protected] and we will get our technical team involved to further assist as well.
3) We have an excellent compliance team that ensures our terms of use are followed. If you suspect any user of breaking our terms, please let us know and we will pass all the information for our compliance team to investigate.
Please don't hesitate to reach out to our Happiness Team if you have any further questions or concerns, we are here for you 24/7!
Bidding is fun and exciting. However, there is a flaw in the system. The older bidders have thousands of bids and usually dominate the auctions. DD has tried to address this to their credit, but still has a way to go. Perhaps go to every 60 days someone can win a particular item and include all alike products and sizes. I believe this will go a long way to making this site more honest and fair.
Hi TJ,
Thank you for your review about DealDash! I'm happy to hear you are enjoying your DealDash experience and your feedback regarding our auction limits is certainly appreciated. We are continuously looking for way to improve the DealDash experience and are working to address some of those concerns. Users can always earn free bids by joining our social media challenges and by utilizing our Time as Highest bidder rewards program, among others. If you need any assistance, please feel free to do so by emailing us at [email protected]. Have a great rest of the week :)
I have done many auctions in my life, dealdash is the only auction that when you bid and you don't win you loose all the money you were working with! This is NOT the way real auctions work! Since when that when you bid and don't win you loose your money. This is nothing but a scam & big money grab! I would not recommend this auction site to my closest friend! It's a steal your money auction!
Hi Rick,
Thanks for your review, I'm very sorry for the inconvenience.
DealDash does operate on a pay to bid model, where bids are required to be purchased. However, we do offer a full money back guarantee on the first bid pack purchase and a Second Chance Guarantee for your first win!
DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. With over a million registered users, we are the leading company in this market in America - that success would not be possible without a total commitment to integrity.
Feel free to reach out to us anytime at [email protected], have a great day!
I had an issue that I felt needed attention and not only did they do what they said they would do, they also followed up with me to make sure I was completely satisfied. James was amazing! Thank You Deal Dash!
Hi Ryan,
Thank you so much for all the stars, we appreciate your support!
Your satisfaction is our priority—we're delighted to hear about your experience with James and with our Happiness Team.
If there's anything we can help with in the future, please don't hesitate to get in touch. We're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
All customer service interactions were positive and detailed descriptions of actions needed. Understandable communication and acknowledgments of what was being communicated.
Hi Fred,
Thank you so much for taking the time to share your DealDash experience!
We're over the moon to hear that you've had a positive interaction with our Happiness Team — this is exactly what we strive for!
Please don't hesitate to get in touch any time you have a question or concern, we're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
The house rules state that Team Play (2 accounts working together to run off other bidders) is strictly forbidden. As they do this they keep increasing levels and receive free bids. They exchange their wins for free bids. They can then use these free bids to pull the scam again and again and again. I watched this happen over and over again. I noticed one user who was obviously doing this had won an automobile after placing hundreds of thousands of (free?) bids on one auction.
I have to wonder how many people are scammed out of paid-for bids by a person who has a million free bids to use?
The site says they use sophisticated software, monitoring systems and safety protection measures to detect bidders who are not complying with this policy.
I don't know how sophisticated it can be. I spent an hour looking at recently won auctions and found dozens of probable Team Play. I can only see the last 80 seconds of bidding and see the same thing (and sometimes the same bidders) winning with the same pattern:
3 people using BidBuddy, one finally gives up and then another drops out seconds later producing a winner.
Hi Karl,
Thank you for taking the time to get in touch with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I’m sorry to hear you’re questioning some of the auctions. I can assure you we have an excellent Compliance Team that keeps a very close eye on all users and auctions. They work diligently to make sure all the rules of DealDash are followed; if anything is found to be in violation of our Terms of Use, we take immediate action. But we still like to check out anything a user finds suspicious.
Kindly reach out to us with your concerns if you have not already done so. We are available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
50 characters. I never write 50 characters for almost anything, especially a survey.
Hi James,
Thanks for all the stars!
Also, thanks so much for taking the time to write 50 characters, you're the absolute best!
Please don't hesitate to get in touch any time you need us, our Happiness Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
I enjoy deal dash it is fun & a good stress reliever. The quality of their merchandise is good. It is a good way to kill time and have fun.
Hi Jackie,
Thanks so much for taking the time to share your DealDash experience.
So great to hear that the auctions are fun and help to relieve stress!
Please don't hesitate to get in touch anytime, our Happiness Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!
It seems to me that there Title speaks of Easy to win auctions. I have had nothing but heartache dealing with these auctions. You see I would spend so much money on bids, just to lose them all! Every auction I entered was an all day, or all night one. Hundreds, and Thousands of bids, lost for small items like: Bed Sheets, Towels, Wine Glasses, etc. I tried mixing the time of day to enter. It didn't matter. I would look at previous winners, and scream! How they win at $1, 3, 5 just makes my blood boil!
There customer service dept. has been very heart felt with me. They helped me out several times. I can't Thank them enough. I just wish I didn't spend so much!
Hi Paul,
Thanks so much for leaving a review.
Keep in mind that we don't have control over the duration of the auctions—how long they last is up to you, the bidders. However, with developing a solid strategy we hope that you will find enjoyment in the auctions again. We'd love to turn your three-star experience into a five-star one and have reached out via email.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
I have playing DealDash for years now I have had a great time hard to believe how dumb people are now days they must have a lot of money and no education when it comes to math. But DealDash is making a Ton of MONEY
Hi Michael,
Thanks for taking the time to leave a review.
We're delighted to hear that you're enjoying DealDash, thanks so much for being part of our community!
If there's anything we can help with, please don't hesitate to reach out. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
Love everything about dealdash. Alwaysfast shipping and great products. Wish the his packs would go back to 15 per day consecutive
Hi Katy,
Thanks so much for your support, this means a lot to us!
Thank you as well for sharing your feedback in regards to our Daily Returning Bidder Reward. Please don't hesitate to get in touch with additional feedback!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a wonderful day!
I enjoy bidding on DealDash, especially when I win... lol. It gets aggravating at times and expensive, however, I do have fun on the site. Everything that I have won have been excellent quality. I am pleased with all of my purchases!
Hi Louise,
Thanks so much for your review, we appreciate you taking the time to share your DealDash experience!
We're happy to hear that you're delighted with your purchases, and having fun in the auctions.
Please don't hesitate to get in touch any time you need us, we're available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
Coming in at the last moment to bid no that not fair to every one else allready playing
Hi James,
Thanks so much for taking the time to leave a review!
As long as a bidder has joined the auction before the No New Bidder limit is reached, bidding does allow you to bid as frequently or as infrequently as you like.
We'd love to turn your three stars into a 5-star experience, and have reached out via email—we'd love to get additional feedback, and any suggestions you may have.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
Client Services Team is simply the best on delivery on DealDash's promise. They are to be commended on their delivery!
Hi Diane,
We so appreciate you taking the time to share your DealDash experience!
We work really hard to be the best at what we do, and your feedback lets us know that we are on the right path.
Any time you need us, please get in touch! Our Happiness Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have the best day!
Enjoy the deal dash experience, it's fun to compete for gift cards and items you want.
Hi John,
Thanks so much for all the stars, we appreciate your feedback.
We're delighted to hear that you're having fun in the auctions!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a wonderful day, and happy bidding!
The reality is that Deal Dash is honest and fair. Not unlike slot machines in Vegas which are also honest and fair. A difference is that with slot Machines is that you usually win some of your money back that you normally put back in the machine. This is done over and over until you run out of money. With Deal Dash You buy tokens in order to bid on items. You can also bid on more tokens. If you actually win a bid you still have to pay the price of the auction on top of the cost of the tokens you use to bid with. So you may be able to buy an item for pennies if no one else is bidding. However, most of the time the cost of the item while increasing in cost by one penny at a time is costing the bidders 12-14 cents per bid. Several bidders are spending lots of money, only one will win. Often times the winner ends up paying more than the worth of the item being bid on. If all the bidders auction losses are calculated into the formula the actual net cost increases significantly. It's very easy to lose several hundred dollars in order to win a $100.00 item for 3-4 dollars. The site gives away tokens generously if you're actively bidding to entice you to keep bidding. Most of the prizes while they may be good quality, are things that most don't need or really want. You can trade the object you've won for more tokens.
Essentially you buy tokens to bid on tokens in order to get more tokens so that you can bid on thing you don't really need or want and trade back for more tokens. Unfortunately, just as with slot machines you run out of tokens and have to buy more. This profit concept is not hidden from the user but the excitement of the big win keeps people coming back for more. Deal Dash is paid for entertainment just like slot machines. People love to lose their money in an effort to win big. If this is what you're looking for, go for it but know that whatever you win for pennies will cost you dollars. Remember that there a lot more losers than winners and everyone takes their turn losing.
Hi Steve,
Thank you kindly for taking the time to write a review.
One thing to keep in mind is that on DealDash, there is no element of chance.
DealDash has no control over the duration of the auctions, it is solely up to the bidders and their placed bids to determine when an auction ends. That’s what makes it so exciting – there are no reserve prices regardless of the value of the item, and any bid can truly be the last one.
It's always a good idea to go into an auction with an idea in mind if how many bids you are willing to use to try to win the item. Keeping in mind that our Buy It Now option allows you to purchase the item and get your bids back if you don't win, this is definitely something to consider as part of your bidding strategy.
If you have any questions or concerns, please don't hesitate to get in touch. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
They replaced a broken dish in record speed. Very satisfied with the service.
Hi Sandy,
Thanks so much for your review, we appreciate your feedback.
We're terribly sorry to hear that your item arrived broken but are delighted to hear that we fixed this up for you in record time! We are passionate about solving any issues that may arise.
Please don't hesitate to get in touch any time you need our help. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a great day!
It has been a great pass time playing and if there is ever a problem the support has been great
Hi Judy,
Thank you so much for your review!
We'd love to turn that one-star into five-stars, as your experience is our utmost priority.
Is there anything that we can do to turn things around for you? Please don't hesitate to get in touch to let us know.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a wonderful day!
I have gotten a few good deals. The draw back is the people that have monopolized the site with wealth and bidding in a way to make others lose out on time for free bids or having more bids than the average person can contend with. The auction of BID PACKS, seems to be a way to get poor people to try and BUY more bids with BIDS they already purchased with the hope of being able to get a good deal on REAL merchandise. I would like to see more variety in the products offered. Love to get a set of knives and some of the fishing gear. But more BID PACKS are on auction than the good stuff causing a BIDDING WAR for those scarce items.
Thank You for hearing my feed back. Hope it helps.
Hi Nathan,
Thank you for taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
We do have a large customer-base, many of whom have been with us for quite some time. We do have various winning limits in place to ensure equal chances for everyone. As well, all promotions and challenges are the same for all customers, so that everyone has access to exact same thing.
That said, your concerns matter to us, and I've reached out to you via email as well in hopes of getting some ideas from you in regards to the items you would like to see more of on DealDash.
Keep in mind we are available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: [email protected]
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear back from you soon!
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jay,
Thank you for your kind review. Developing a winning strategy and using our Buy It Now feature are some great tips! We are happy to hear you are enjoying your DealDash experience and if you need anything, we are here for you 24/7! Happy Bidding :)