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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I always receive prompt answers from staff. I have a total blast on this site. Keep it up!
DealDash customer support is fab! Thanks for all the advice on how to better place my bids in the future.
Learn the hard way/ but they got to explain better on there bidding
Since I am new to the experience I really appreciate the help I received. I have never been on a penny auction, just saw the ad on the tv and thought I would try. Thanks again for your consideration.
I first thought that this site would be a waste of my time, but it turned out to be one of my favorite sites ever...
I've been using them for a week or so. First night, I won some cheap auctions (slightly less value than my buy in) but nothing since. I suspect the first wins are to draw you in. Overall, it's still been fun, just don't fall for the commercials; you aren't going to "win" big without spending bigger.
**Update 4/10/14: I have "won" a couple more auctions since my last review; and flat out purchased a few other things. I've still been more financially beneficial to them than they have to me, but I've come close to breaking even. I'm still waiting for most of my wins/purchases to show up (only gotten 2 out of 13 so far), so I'll update if there are any issues on that end. I don't feel like the site is a scam or rip-off, but you are not going to come out on top. Just like in Vegas, the house always wins. It is fun, though, and worth giving it a shot on a limited basis if you have money to throw away. Just don't expect to win anything expensive if you don't toss hundreds or thousands of dollars into it. I'll probably drop another hundred or so over the next couple of weeks to see if I can get something better than a 10$ gift card or 40$ fryer, and if I do, I'll eat crow and update my reviews.
I had a great experience. Wanted to cancel my membership and I can't believe the great service with no fight I received. When I am ready and have more time to spend on DealDash I will rejoin.
I've only contacted your customer service twice and birth times they were fast to answer and solved my problem immediately! Thank you if I could afford it I would still be with you got sure! May God bless you
I just needed to change my mailing address... you folks make everything SO easy!
Great, I am new today and as I saw the bidding progress, I could see that it would be easy to spend a lot of time at the computer. Too much time!
I ONLY DEAL WITH... " DEALDASH ". I'D GIVE THEM A 10 OUT'A 10 FOR SURE & I RECOMMEND THEM TO EVERYONE. PEACE
I have won a number of very nice items on Deal Dash.
I was questioning why I couldn't see my bids when there was less than 10 seconds on the clock.
I received an email from Andrew explaining what I was doing incorrectly. He made some suggestions and tips on the bidding process. Then placed 60 bids into my account to try again,
I am a retired customer service representative for the largest shipping company in the United States and I am familiar with most of the issues that occur in the field.
Andrew was courteous and took care of my issue in a timely manner.
Kudos Andrew!
Customer support is great. Fast response and good communication
Customer service had very quick response to my refund request and give me 220 bids for free just to try.
I received an email from DealDash about adding them to my G+ account to get 50 free bids. I did what was suggested, wrote a reply and today received my 50 free bids. Thank you!
I use to LOVE DealDash and did win/BIN a lot of stuff from them, but I haven't been on in over a yea, It gained popularity and got pretty hard to win things. That actually wasn't a big deal, it was the people that would waste my bids and money by consistently jumping my bid
I had trouble bidding and cancelling my bids, i think the tec was a little off when i was on, but when it came to helping me, they were great
I was winning in the beginning. Seems like game is fixed.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

