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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Rating 5 Excellent. DealDash was prompt and greatly understanding of the errors I made in bidding.
Ups could not catch me home and returnef my item i contact costumer services thry sent my order back out with no problem.
Excellent customer service. The buy it now date was extended so the delivery won't be made while I am out of town.
My experience with Deal Dash has always been excellent. I have never had or needed any direct ccontact with Deal Dash personel, but they have to be some of the best on earth.
My experience with Deal Dash has been good, except for the Jumpers. My friends said they liked it, except for the Jumpers. They left another auction site because the Jumpers or Vultures (as they called them) took the fun out of it. I wish there was a way to stop them but if you can't beat them then join them may be the only way to compete with them.
Only bid on what I would purchase if I had the chance!
I do enjoy dealdash, but need the no more bidders to be less than $5
It was my first time on deal dash and me not knowing what im doing I bought a bidding for $32. And another one for $36. How can I get my money back. I called 4 times and was sent to voicemail. Ugh Help please.
I got cold feet about participating. When I sought a refund, I feared running into "problems". In actuality, I was issued a refund in the politest, most helpful possible manner. Now, I trust Dealdash.com and am fixin' to return and participate!
This site does not have very well written explanations of how it works. You have to buy a bid package for at least $32.00 each bid costs. 16 so if you win a bid for $8.00 does that meen you pay $136.00? I just bought a bid package and bid on a $25.00 walmart card I used what they call a bid buddy and put in 3 bids, now it says I only have 3 bids left what the heck is all this?
Hi Lee,
I sent you a personal email. In the email I explained a bit more about how our service works which I hope you'll find useful. I also returned 200 bids to your account for a second chance to try our service again and I provided you with a full refund per our satisfaction guarantee refund policy.
We'd love to help you further and show you how we're making shopping more fun! Looking forward to hearing back from you!
Sincerely, David
Disappointment.
This purchase was to be for my daughter.
I am opting for the 2267 bid offer.
The first time I bought a bid pack I was so overwhelmed and frustrated that I requested my money back. They refunded my money and my bid credits and explained where to go to learn how to bid. I still haven't won anything yet, but I finally got the concept thanks to their outstanding customer service team! Kudos to them! A+++++!
Fun, challenging and sometimes expensive. Love the specials, discount bids and free items when the time is right. Disappointed in some of the veteran bidders who are aggressive and stomp to intimidate. Most are good people, though.
I asked a question, and it was answered, and taken care of, almost immediately. Their customer service is friendly, and very quick to answer any question, or problem, you have.
The customer support at DealDash was excellent. Fast and helpful
I love DealDash and you will too! Come join me and win great prizes like I have! It's fun and boy or boy DealDash is auction you will absolutely "Dash" to to win, win and win again!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Chaniel and welcome! We'd be more than happy to help answer any questions for you. In the mean time we've refunded both your payments. You can send me a direct message via SiteJabber or simply email our customer support team.
David