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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I haven't used it yet, but your customer service rep was very prompt in helping me get refund
They actually listened, and understood. It's amazing, but I think they actually speak ENGLISH! Great. L
I had an incorrect item sent to me from Deal Dash. Their customer service was above and beyond anything I could have expected. I have always appreciated the timely manner in which Deal Dash shipped it's orders and the bargains I have received. The speed in which they corrected my situation and the generosity they displayed should be a benchmark for all businesses.
Thank you Deal Dash.
Was on top of everything when I received the wrong item. Sent me a packing slip and I never had to contact ups to pick it up they just showed up...
The support team was very fast& quick in helping me! Thank You
I had trouble logging in. I send an e-mail and received a responce right away.
Thanks
Alex, helped me out with my username and password that I forgot.
I'm very pleased with almost every aspect & feature. I learned a lot from my contact with support, adding to the positive experience I've had. I highly recommend this site. It is different than other auction sites and they keep it simple, easy to use AND WIN. There are bid buying specials and always a good chance of winning if you pay attention and read the tips, suggestion and watch auctions and learn from them. MUCH better site than I expected. AND I think I WON most of the auctions I bid in when I first gave it a try. It's fun, and worth it, win or lose.
They have a menu to see "Who's on their limit" and it shows less than $200 and more than $200, and it shows only a list with few people. I don't think they show the right number of people.
Deal dash was alright... it wasn't exactly what I thought it was going to be so that why I asked for my money back, other than that everything else was fine
Customer Service did a wonderful job correcting the error of the vendor.
Kaylee did a great job!
Great people to talk to if you encounter a problem or question. DealDash is a fun site to try to win great items. More trying than winning but its all fun, right? And the buy-it-now option cinches the deal in the end so you don't ever really lose.
You certainly take care of your customers, with all their failures and flaws
I had a very good experience with your co. And many thanks to customer service for their fast action.
GREAT! Just trying to learn more about bidding and buying before I start! I'm excited to try it because of all the commercials i've seen on tv! But I'm still a little lost on how to win, so i want learn first! Customer service is great, I got a quick response about my request and it makes me feel like this is a trustworthy site that I can trust thank you!
Their advertisement is so true. They are honest and fair. Really enjoy their auctions
The person was very attentively, to by needs.
And I thank your Staff.
I don't know how but apparently I bought 500 bids for $75 dollars but after contacting dealdash customer service for 3 days with no response, I'm wondering how they have any customers. Are week days none business days as well? I'm very irritated at this point because I thought this problem would have been resolved by now. Negative stars 0
The customer service staff specifically James and Zahara go above and beyond they are absolutely fantastic
When DealDash first started it was fun and you could actually win decent items at a reasonable price. Some of there electronic items were very generic and outdated. Customer service was good. Bid bots, hmmmm prolly! I really enjoyed this site until it got tooo big. The only other con is the time spent waiting and bidding until it ended,
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Sarrana, I went to review your account and it looks like your refund was processed on August 28th. Thanks so much for your patience.