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Dating.com

3.9

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.9 stars from 1,261 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 5 days

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Illinois
1 review
0 helpful votes
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Again, STAY AWAY!
February 14, 2022

This is my second review. The first was super-critical of this site, but I decided to revisit the matter, to be fair. I am now convinced that this site is indeed a RACKET, albeit a pretty clever one! Save your money, and your heart, GO ELSEWHERE!

Date of experience: January 15, 2022
Alexander S. Dating.com Rep
over a year old

Hello Sheila.
Could you please tell us why would you think so? Did something happen? We would be glad to help you once we get the details from you.

Viet Nam
1 review
26 helpful votes
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Dating.com give me my money back
February 13, 2022
Updated review

I have been using the Dating.com website for a long time. Feeling frustrated about member and site scam. Maybe you think why I don't delete or use the site anymore, because when you were cheated but you didn't know at first, after losing so much money, I searched for evidence, proved the members Fake. I search from Baidu, Weibo, Instagram, Xiaohongshu, TikTok. From many things. Beauty, blogger, model, celebrity, viral, singer, actor and then I find information, pictures, profiles of real people, Fake members on the site using other people's pictures to make their own content and profiles, fake age, fake information, fake pictures, and even GAY. I reported many, many, many times, I sent Support Dating what I found, many times like that, and they also agreed that the members of the site were Fake. Then they don't pay me but they give me Credit and forced to continue using the scam site. I still have to keep using, I still meet Fake - Edward 47-Li Yong from Shenzhen China is a jewelry designer. But then I found his information, real name is Yuminghuang, English name is Morris Huang from Taipe Taiwan and a surgeon. I sent Support dating hundreds of pictures of Yuminghuang, information about him, a lot, but the Dating website still insists that Edward is not a scam, I asked them to give proof that he is real, but they don't do it, they give me 219 credits, I disagree, because I spent thousands of credits talking to Edward Fake, why did I only get 219 credits, they said its a nice gesture from you surname. The Dating site covers scammers. They are irresponsible and unreasonable. Their 20 years experience to contain Fake members to go scam others. I have a lot of information, pictures from Fake Members of the site. They all use other people's pictures. If you meet someone and they give you information, email, or WeChat…or something, please review because there are a lot of scam members asking you to play virtual money, or send you gifts but ask you to paid. All Fake members at the site are scams. Ask the Dating site to return what I spent, exactly what I gave to Edward Fake.

+38
Date of experience: January 14, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
Yes, we have an anti-scam policy that protects all the members from inappropriate behavior. We fight hard fakes every day, so once you have any information about a fake profile, please contact us at [email protected], so we would be able to check and clarify.


Claim the Dating.com site responsible to me
September 16, 2021
Previous review

Re: Fwd: Edward 46. https://www.dating.com/people/#20153604542. This is the worst site. I have given a lot of evidence, proving him to be Fake, but the Dating.com website is still stubborn, they don't distinguish right or wrong, they don't check in a clear and transparent way. I hope people here please look at me, is he fake or real. Edward Fake in Shenzhen China and jewelry designer. But I found information that his real name is Yuminghuang, English name is Morris Huang is a doctor in Taiwan, L'exellecen hospital, he has Instagram, there are many pictures of him working in the hospital. Institute, there has never been a picture of him working as a jewelry designer and there has never been a photo of him in Shenzhen China. So I hope with your all-seeing, intelligent and understanding eyes, please help me, and give me a fair answer. This is one of the pictures and messages. Photo from Edward Fake's profile in Shenzhen and works as a jewelry designer. The photos are of a doctor in Taiwan Yuminghuang, whose English name is Moris Huang. If you are an honest, conscientious. Let's see if the pictures are true or false. Member Fake Edward uses Yuminghuang's image or Dating.com to cover up scammers.

+1
Date of experience: August 17, 2021
Florida
2 reviews
40 helpful votes
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Not worth it
February 11, 2022

Hello, I'd like a refund and my membership cancelled please. This site is expensive and I don't want to use it since all the profiles that sent me messages are fake. I've also noticed my credits going down when I don't even send messages so I'm not sure what that's about but I've reached out to customer service on both WhatsApp and fb messenger so I can get a refund or some explanation but no response. This was my last straw. I did my membership on "1/10" if that helps.

Date of experience: January 12, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
Let me mention credits are being consumed only when you are using the services - we could check your credit history. Could you please tell us why would you believe so? Please reach out to us at [email protected], so we would be glad to check and help.

Switzerland
1 review
32 helpful votes
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Unbelievably EXPENSIVE
February 11, 2022

Its crazy and unbelievably EXPENSIVE.
Sending a photo or an E-Mail costed 10 dollars, you are not allowed to switch contacts even you paid for the service. I wonder how could those hot guys or hot girls having so much money to burn on this Website? The only possibility is, those are fake models which were hired by dating.com to attract new members so that they get more payments. Otherwise, please give me a decent reason, why?

Date of experience: January 12, 2022
Alexander S. Dating.com Rep
over a year old

Hello Jane.
On the contrary, you can exchange contacts here! Via video chat or presents delivery. Please contact us so we could help you exchange contacts and address all of your concerns, especially, if you believe there is any fake profile here.

NL
1 review
2 helpful votes
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I bought coins on 23-12-2021 for 113 euros, but after 10 minutes I already realized that something had gone wrong! So I contacted customer support about that and was first told to be patient and within a few hours it will be resolved
Contacted them again a day later because I didn't have the coins yet! And I was just told I never paid! What I did have was the money debited from my bank account, even the proof was sent to them of the payment order! And yet I was still told my money had not arrived. And I insist I now want my money back! I don't care how you do it I have proof that I paid! And I was even told I was stupid! And did not understand that I had never paid! And I was told that the bank was holding my money. So I contacted my bank about this. And was told it was just paid! And I also had almost daily contact with dating.com and every time they came I had to wait and my money will come back on its own. Then finally on 03-01-2022 I got an email with sorry and 30 coins more than what I bought! But I didn't want those 30 coins anymore, I just want my money back! How I've stated so many times! I was told I just had to refund the money. So in the meantime I contacted the bank again to book the money back. And I was told that's not possible!
And I also sent them that chat conversation from the bank that they couldn't refund the money. And that they had to book the money back. And only after sending that chat conversation 3 times and being told on 07-01-2022 that they needed my bank details.
So I immediately forwarded everything neatly less than an hour later when I was told that. So I contacted them again on 08-01-2022. And I was told they transferred the money to me But now it turns out they still haven't transferred anything!
Wand then I would have received it today on my bank account. Because dating.com is located in malta and that is still the European Union, a payment is arranged within 24 hours! So they just tell lies and cheat all together!
And they can only blame 2 things and you have to wait! And I'm not even talking about what happens on the page!

Date of experience: January 10, 2022
Alexander S. Dating.com Rep
over a year old

Hello Erik.
We are so sorry to hear about such an experience. Sometimes online payments do not go through due to different reasons as you know. In such cases, our Finance team can step in and check everything to make sure no money is debited without service provided. As far as I can see, your payment request has been already fulfilled by my colleagues.

Mexico
1 review
13 helpful votes
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Really fake profiles
February 8, 2022

Either dating.con it's a scam and they do a lot of money themselves or they are partner in crime with their users. It an abuse the unreal /false profiles, I agree with what other users here say. You invest money and more money with people not willing to leave the app, some of them won't even video chat! And this app charges you for every message, unlike others that's a membership or a fee, limited number of profiles but unlimited chats for example. Not here…. I've spent too much money, I kept putting credits with hope of the app and their persons being real, but honestly not worth it.

They will send you letters saying they want to marry you even if you have pictures with messages to someone else or not a description.

I would love their team to assure its real people, not false decertifying they want to help; they just want to earn money and have a profitable business. Honestly disappointing you allow that much false profiles! If you are considering to join the app; don't do it, unless you want to pay hundreds of usd for one hour conversation with either a bot, or someone that's not the same than their pictures as they won't show themselves in video chat

There's karma, so people working on dating you should know you are abusing or helping other abuse and take money of naive people as the ones here that thing they may get a real shot by investing some money; just to find at least 80% of the profiles are fake.

Be aware of the price for each action if you are considering to enter this app. Yes Dating. Com team I know you say it's to support all departments, but you should then have a department to prevent false profiles!

Too sad.

Date of experience: January 9, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
On the contrary - we do not allow fake profiles to be here, so in case we encounter any, serious measures are gonna be taken. Some people may just be shy to disclose their personal details online, others would need some time to get ready for that! We welcome people exchanging contacts and developing their relationships! Please reach out to us, so we could help you get closer to your friend or if you feel any profile is fake here.

Philippines
1 review
7 helpful votes
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DONT!
February 6, 2022

I request a refund after I purchased because I think some of the guys that messaged me are bots. Their messages are the same and now that I have to screenshot the proof their profile disappeared suddenly. Ughh if you read "your smile like sunshine, your warmth like hot Latte" and other flowery words, please dont. Different user same message. The customer support aren't even working.

Date of experience: January 7, 2022
Alexander S. Dating.com Rep
over a year old

Hello Kath.
We are so sorry to hear about such an experience. On the contrary - our support team is available 24/7 - please contact us at [email protected] with all the details about this member and we will check this for you.

Viet Nam
1 review
0 helpful votes
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Yes
January 6, 2022

I'm extremely intrigued by the authenticity of the administrator of dating.com. He isn't utilizing the phony profiles or any product framework to give answer. Each profile in the site is genuine.

Date of experience: January 4, 2022
Canada
1 review
24 helpful votes
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Frustration
February 2, 2022

This app is getting on the last of my nerve. Keep on buying credits and I don't even see how it finished. Look at their credit section stating you use one credit for messaging and I only send three and it finished I don't send emoji or look at pictures or videos. Someone is asking me about this app and I don't want to say anything bad about the app but how can I even give a comment when my experience is not great

Date of experience: January 2, 2022
Alexander S. Dating.com Rep
over a year old

Hello Kimberly.
You are correct - 1 credit per message in offline chat. Please contact us, so we could provide you with full price list with a few specials available for you, which will give you ways of spending much less :)

France
1 review
6 helpful votes
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Dating.com
January 28, 2022

Far too expensive. Many fake profiles. Handsome male models, who are only there to attract women and make them talk and buy more credits, that are utterly costly. This site is a rip-off.
E. N

Date of experience: December 29, 2021
Alexander S. Dating.com Rep
over a year old

Hello there!
Could you please tell us why would you believe so? Has beauty become a sin already? Why would you not let yourself just enjoy the moment! We do not let fake profiles be here. Please reach out to us so we could provide a few price suggestions for you.

New Zealand
1 review
1 helpful vote
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I want a refund
January 26, 2022

I have just signed up for this site and found that you can't read messages unless you pay for it so I purchased a months full subscription $30 NZD only to find my membership does not give me access to messages. I still have to spend money on credits 20 cents per message. Now we all know that if your messaging someone you can send a lot of messages especially if you like them. It can end up a costly exchange on your part. Now I'm thinking that the site is collecting 40 cents each transaction or message exchange. That's a lot of money at the end of the day so that tells me they are more concerned about making money than getting people together. Not only that the site is full of scammers. You would think that if your paying for membership as well as paying an arm and a leg to read messages they would protect you from scammers but they don't. Not even authenticating who you are. So not only are you paying for membership which doesn't get you anything you have to also pay extra for the privilege of someone trying to scam you. I can only think that the site is a scam. Not happy and no way will I pay another months subscription. In fact I would prefer to get a refund as my $30 don't get me anything. It's all a big have.

Date of experience: December 27, 2021
Alexander S. Dating.com Rep
over a year old

Hello Lisa.
We are so sorry to hear about the misunderstanding of our pricing policy. Membership is giving you a certain amount of cheaper credits, so if you choose a bigger plan, you will be able to make your expenses lower! The refund is not an option, I'm afraid as all the purchased credits have been successfully spent and the services used. Please contact us, so we could provide you with a full price list and ways of spending your credits cheaper.

Texas
1 review
1 helpful vote
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https://adultfriendfinder.com has a lot of fake profiles that will ask you for bitcoins, googlepay, and even your pictures then after they vanished and closed their accounts. This website went to trash. Do not waste your money like me with this dam flickering website with a lot of fake profiles and domes females.

Date of experience: December 24, 2021
Alexander S. Dating.com Rep
over a year old

Hello there.
The mentioned platform is not one of ours, so we can not be responsible for their inappropriate behavior.

India
1 review
0 helpful votes
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Really great
December 25, 2021

Thanks a lot dating.com for your amazing experience. I was very upset due to break up but thanks to the online dating system in dating.com, i am recovering with great pace.

Date of experience: December 24, 2021
Brazil
1 review
0 helpful votes
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Very good
December 24, 2021

I know that there are some free dating websites as well but i know that they are fake and scammers but dating.com is real online dating social media platform that has real profiles and you have a chance to meet your partner in real life as well.

Date of experience: December 23, 2021
GB
1 review
7 helpful votes
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Strange set up with new users getting inundated with messages and emails from free users., presume the job of the free user is to talk to paying members to get them to buy more and more credits. Popular/free users never give any personal information so don't think a relationship with them is ever possible - but I could be wrong? Seems a bit shady

Date of experience: December 21, 2021
Alexander S. Dating.com Rep
over a year old

Hello Ann.
What do you mean by "job"? Everyone comes here to have a communication, just like you. The job here can only be about professional staff helping you, like customer service, IT team, moderation, and so on. Some people may be shy once being asked to disclose their personal details online right away. Just give it some time! Please contact us, so we could help you exchange contacts with your friends.

Canada
1 review
3 helpful votes
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These websites don't have "PARTNERS" they are all owned from one company, see th3e corporate address, Look at the Website user agreement.
If you look at the RAW MESSAGE, look at the ISP origins, if they are so legit, why do they use 50 different ISP, this means they could be from NIGERIA, PAKISTAN, CHINA and other NO LAWS AGAINST FINANCIAL CRIMES". Is it possible they could cut & paste "PROFILES" with different alternatives. Their are hidden operators, who will keep you chatting which costs you C$2.50 per response, While a third world country operator get about $0.25 US$. You will never get t5hem to meet outside the website and the operator can never answer a querstion about your city that cannot be Google? Use common Sense not your money and Disappointment

Date of experience: December 19, 2021
Alexander S. Dating.com Rep
over a year old

Hello Kesh.
As you know, everything has to be in accordance with international law and security for all of our members, which is one of our main goals. What do you mean by operators? You can find here a lot of friends or a special one! We do our best to make sure all members are real, and we do not tolerate any fake profiles. So in case, you believe any profile is fake, please do let us know at [email protected], so we could check and advise.

India
1 review
0 helpful votes
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Dating
December 11, 2021

The dating dot com is the king of online dating world and i am very happy to be a part of the site. Great fashion.

Date of experience: December 11, 2021
Illinois
1 review
2 helpful votes
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Clever Scam
January 6, 2022

Women sign disclosures to not communicate with you off their site. They are there to drain you of your "coins"

Date of experience: December 7, 2021
Alexander S. Dating.com Rep
over a year old

Hello John.
On the contrary, you can always exchange contacts via Video Chat or Presents delivery - please contact us, so we will instruct you how.

Viet Nam
1 review
0 helpful votes
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Quality products
December 2, 2021

I am very happy to be a part of dating.com because of its impressive community, affordable rates and above all there is no element of fake-ness in profiles. I am happy that i found my love in the site and she is a lovely lady.

Date of experience: December 1, 2021
Viet Nam
1 review
0 helpful votes
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I know that there are many other dating websites but honestly, none of them are offering that much quality and pleasure, which dating.com is offering. The site has got real people in it that are always ready to talk and spare sometime from their life.

Date of experience: November 30, 2021