DateMyAgeReviews 410

Hi Rizza! We are sorry that your experience in our app is not satisfactory over the fact that you've been receiving a lot of messages. It is apparently a sign that a lot of members are attracted to you but that does not necessarily mean that you have to entertain them all. You have to choose members you are interested in and we provide you such freedom. Don't doubt yourself, maybe they find you attractive thus they give you genuine compliments.
And Indeed, communication in the platform requires certain payment that you can use as an investment to get to converse with members and eventually build relationship with them. Using certain services costs a fixed number of credits respectively. When you run out of them, the site will ask you to top up your profile to continue to chat. And one of the reasons why it may seem expensive is because we invest in some aspects particularly in partnering with teams who ensures the safety of members. We do have anti-scam policy in place to protect members from any fraudulent activities, thus if you encounter any suspicious interaction or profile, Please don't hesitate to report it to us as soon as you can at [email protected].

Hi Raha! Thank you for your review. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chat window. Or contact us directly at [email protected] along with the supporting details of the complaints.

Hi Jennifer, I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone any form of fraud.
Is there any particular situation that made you conclude such thought about the platform? If you suspect one to be concerning, particularly the member you are referring to, Please contact us at [email protected].

Hi Brenda, Thank you for sharing your thoughts about the site. Kindly be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings in the platform, as any fraudulent activity is not at all tolerated. The three grounds of the said policy are using the communication services to be compensated, misrepresentation and Misidentification. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members. Please consider reporting this with relevant details along with the supporting materials at [email protected]. Thank You.

Hi Anne! I am sorry that our credits system may be a source of your disappointment. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per credit. Please contact us at [email protected] so we could look into your credit history & counsel you on how to manage your credits efficiently. Moreover, Profile verification process as one of the preventive measures to encourage safety and security in the community is strictly in practice. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.

We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.

Hello Ben, Thank you for reporting this concern. I am sorry that you have encountered such situation. Despite the strict implementation of anti-fraud measures, there may be some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at [email protected].
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Do be informed that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. Misrepresentation (A member deliberately misrepresents the following details in his/her profile: age, children, gender and marital status. We will reimburse all credits you incurred communicating with this member and ban the member permanently given that they have a confirmed profile status) is one of the grounds of such policy thus we'll be waiting for your email to make sure this concern is responded with urgency.

Hi Michelle,

I understand that our response came in a delayed manner which we are sincerely sorry for.
On a positive note, I hope this billing concern has been already resolved with the results in favor to your desired outcome. If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at [email protected].
I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response in such regards.
Furthermore, In the pursuit of having a secure community we're doing the best to verify activities within the app thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification. And in the future, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.

Thank You.

Hi Andrea,
Thank you for leaving us a feedback. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter.
Do be informed that there are two different chat features offered in the app, offline and online. Offline chat costs 1 credit per message limited to 160 characters and online chat costs 1credit per minute. Please contact us at [email protected] so we could look into your credit history & counsel you on how to manage your credits efficiently. Moreover, Profile verification process as one of the preventive measures to encourage safety and security in the community is strictly in practice. If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.

Hello Sheena, Thank you for leaving us a feedback about your experience. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. Please email us at [email protected] so that we could advise you on how to make credits last. We would also like to put emphasis that we are investing in the security of the community and would like to address your concern about fake profiles thus, we encourage our members like you to immediately report such cases to us either by clicking on the "Report" button on their chat window.

Dear Jane, Thank you for the review. We deeply regret any misunderstanding and want to assure you that we are committed to resolving any issues you may encounter. Please be reminded that Our platform uses a method called Pay per Use. Pay per Use means that every operation would require a credit balance. As a result, you should refill your credit balance to continue interacting/Chatting with members once your membership credits ran out. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.
You can always contact us at [email protected] for further Clarification.

Hi Daniel! We are sorry that your experience in our app is not satisfactory over the fact that you've been receiving a lot of messages. It is apparently a sign that a lot of members are attracted to you but that does not necessarily mean that you have to entertain them all. You have to choose members you are interested in and we provide you such freedom.
Kindly be reminded that we have anti-scam policy implemented in the platform to make sure that we can have a secure community. However, despite our best efforts, there is no such thing as a perfect community. This is precisely why we like to thank fellow members (such as yourself) for bringing unusual activity to our attention, rare as it may be. This is so we can work together to maintain and constantly improve the premium experience our users expect and deserve. Such report will now be acted in accordance to our Anti-scam Policy thus to further proceed, Please send us the following details:

• The Member ID of the user you're reporting
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)

If the suspected member is proven to have committed wrongdoings against the Anti-scam policy, you will surely be refunded with all the credits incurred in communicating with him, given that he has a confirmed account (with blue badge). We are looking forward to your report at [email protected].

Hi Alexander! Thank you for your review. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chatwindow ​​by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at [email protected]. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts. Moreover, We would also like to clarify that Our platform uses a method called Pay per Use. Pay per Use means that every operation would require a credit balance. As a result, you should refill your credit balance to continue interacting/Chatting with members once your membership credits ran out. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration.

Hi Michael, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at [email protected].

Hi Lina! I am sorry to hear that you developed some doubts about the authenticity of our services due to the confusion brought by the charges and credit system. As an app that provides premium communication services we are putting utmost priority in the safety and security of our members. If you have received charges from us exactly every month, it could be that you have an active monthly membership with us. Please email us at [email protected] so that we could look into your profile and provide assistance urgently.

Hi Sherryl,
We are glad to hear from you again. We are absolutely respecting your judgment as you are fully entitled to your opinions. At this point, we would like to reassure you that datemyage.com does exist to purely provide a communication platform for meaningful connections. However, as mentioned, we are not here to invalidate your conclusions and we are eager in addressing your concerns, thus we are encouraging you to send us the totality of your concerns and suspicions along with the following details below:

• The Member ID of the user you're reporting or Identification of the person you are suspicious about
• The section number from the anti-scam policy that this member breached
• Date of when the breach happened
• If the breach happened on the site: specify which service you were using
• If the breach happened offsite: provide supportive material where the information can be located (ex: Social media Link, photos, etc)

Do be reminded as well that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings such as misusing the communication services to be compensated in the platform. Please be it clear that that action is not at all tolerated. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members.

We will greatly appreciate it if you can give proceed accordingly and send us the relevant details at [email protected]. Doing such will help both sides efficiently in resolving your concerns.

Hi Angie! Thank you for your review. The app exists to connect members and eventually make them great matches thus we encourage members to as much as possible post presentable photos. As a matter of fact some members attend professional photo sessions, thus it's not strange to see beautiful ones. However, if some interactions feel suspicious, you are most welcome to check the Anti-scam policy and report it to us via the "Report" button on the chatwindow.

Hi Dana, Thank you for sharing your feelings towards our premium rates. Indeed, one has to subscribe to be able to use the communication services in our platform. It starts in a discounted rate of 19.99$ which you have mentioned and goes back to a standard rate to the upcoming subscription months. However, such package only provides you 150 credits which you can use to communicate with popular members. Each way of communicating such as chatting, video chat and etc costs a certain amount of credit and once you've entirely used up the said credits, you will need to top up for continuous use, And that is how the credit system works. I would assume that 99$ that you have mentioned was what you have purchased to top up your credits. We hope this clarifies your concern. However, If you need further clarification about the said charges. And to counsel you on your expenditures, feel free to contact us at [email protected]

Hi Tonya, Thank you for your comment. I am sorry to learn about your feeling towards the platform. The Platform can be maximized best by subscribing which goes along with amazing benefit such as credits. Every communication service require a certain amount of credit that you can always look up on the Terms. Try an online chat instead of email unless you do not mean to send a 5000-character message every time. It costs 1 credit per message against 10 credits for 1 email and a reply comes in faster. For detailed explanation, helpful tips and other further assistance, Please email us at [email protected].