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DateMyAgeReviews 406

2.9

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From the business

DateMyAge is a global age-positive platform for deep and meaningful online connections. It addresses the challenge of building connections in midlife, offering a respectful, safe community for those seeking long-term online relationships or global connections, sharing life experiences, and exploring new cultures together. DateMyAge stands out by valuing genuine, verified interactions, ensuring a trustworthy environment free from ageism, and promoting real, fulfilling online companionships.


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DateMyAge Reviews Summary

DateMyAge has a rating of 2.9 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DateMyAge most frequently mention fake profiles, credit card and customer service. DateMyAge ranks 22nd among Social Network sites.

service
199
value
206
shipping
3
returns
5
quality
209
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Massachusetts
1 review
1 helpful vote
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I thought maybe the app was lax with oversight, but after research, I realize it is just a comprehensive scam. Don't sign up. Don't spend any money.

Date of experience: November 1, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Kelle! We appreciate that you let us know about how you feel about our app. Could you please let us know what did not work for you at [email protected]? The platform openly provides premium communication features to help you get to know and connect to anybody you'll be interested in. Let us know how we can help.

Virginia
1 review
3 helpful votes
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This site is designed to drain your wallet! It costs $99.00 dollars for 160 points an it costs anywhere from 2 to 5 points to send a chat or an email. As you can imagine, you can spend an ridiculous amount of money to use this app.

Date of experience: October 30, 2023
Rue R. — DateMyAge Rep
over a year old

Hello Lisa! Communication in our app involves making purchases to get credits. Using certain services costs a fixed number of credits respectively. When you run out of them, the site will ask you to top up your profile to continue to chat. Moreover, online chat costs 1 credit per minute opposed to a 10 credit per email. Allow us to provide you a full explanation of our credit system by sending an email to [email protected].

Oregon
1 review
43 helpful votes
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Scam at it worst!
October 26, 2023

I was enticed into this site with the 60% off membership only to find that buying credits is absolute financial suicide. $20 to send and receive 1, (one) email and response. Customer service completely sucks and the woman I briefly met would not or just ignored every simple question I asked her and just rambled on aimlessly in an effort to burn up my credits so I would buy more. Worst ever over priced scam site I have ever seen. Spare yourself from this place.

Date of experience: October 26, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Eric, We appreciate that you let us know about how you feel about our app and the services provided by our support Team. We are sincere in addressing this issue, so it won't be repeated. Indeed the membership starts in a 60% discounted rate, And using certain services costs a fixed number of credits that you buy separately from membership. Once you run out of credits, you will have to top up to continue using the services. All of this information was provided on the purchase form and is always available in the terms and conditions that you agreed to during registration. To save up, pick bigger packages, as you pay less for a bigger number due to a lower rate per single credit then to Stick to online chat. That would surely help cut the cost.

GB
1 review
8 helpful votes
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I put a captcha on my profile. I put one picture of Bamburgh castle on my profile. I explained that I wouldn't reply to generic emails. The first line should describe the building in the photo. No specific emails just generics. I believe this site uses AI and a pattern of life to generate profiles based on your answers to initial questions.I may be a sceptic but the fact that they say each profile is vetted is rubbish. Somebody aged 50 does not look like Ana de Armas.

Date of experience: October 22, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Robert, Thank you for sharing your concerns. I am sorry to hear that you developed some doubts about the authenticity of some profiles and our services. We support all anti-scam measures and we work the best we can to ensure a safe community, however, there may be some members who breach the policy and go on with a different intention, thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at [email protected]. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.

Oklahoma
1 review
0 helpful votes
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I have never seen so many fake profiles in my life. This site is a total scam. I was on it for 5 minutes and got so many scammer-talk requests.

Date of experience: October 22, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Jamie, I want to assure you that we are a legitimate site and we do not condone catfishing. Is there any situation that made you conclude such idea? Please report it [email protected]. If you do not want to worry about the legitimacy of the members you are corresponding with you may limit your communication to Verified accounts.

Malaysia
1 review
1 helpful vote
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Total scam.
October 21, 2023

U will have all your dream suitors talking to you non stop to get you to keep purchasing credits which are so expensive

Date of experience: October 21, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Noreen! I am sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud. If one is proven to create a fake account, an action in line with the anti-scam policy will be acted upon. Concerning the members you are referring to, please contact us at [email protected] with the details?

California
1 review
13 helpful votes
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I wish I had read these reviews before I joined. 40 scammers contacted me - all "doctors from Brazil". Seriously? And Videos kept popping up without my permission! I feel absolutely raped financially and metaphorically. DO NOT USE THIS SITE. I am calling my bank to dispute charges. $19.99 to join, $16 per 5 minutes to communicate. Better Business Bureau -- are you LISTENING?

Date of experience: October 20, 2023
Rue R. — DateMyAge Rep
over a year old

Hi, Thank you for sharing your concern. As a communication platform we provide different kinds of premium services, video chat, online chat, audio messaging, etc. They cost fixed amount of credits. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. While videochat could be used as an opportunity to see your match and hear them at the same time we also understand that it does not work the same way for everyone, thus one way to prevent random requests is to turn off the camera for the app/website. If you suspect a member displaying any activity that falls in one of the grounds of anti-scam policy, please do not hesitate to report it to us with relevant details at [email protected] for urgent assistance. Once a confirmed member is proven to have committed any wrongdoings in the platform, we make sure to refund the credits incurred in communicating with them.

Peru
2 reviews
15 helpful votes
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Get your scammer
October 20, 2023

You just know how to charge to my account, no matter what I do you automatically charge ones and ones again, oh Royer 66, I ll be in Madrid waiting for you in your clinic, so you are playing with girls and boys... Are you in love of yourself only. You need to learn to be a good person yr parents passed away 2 yrs ago, yr boyfriend live happily with you, you are here for yr little extra more, karma is coming.

Date of experience: October 20, 2023
Rue R. — DateMyAge Rep
over a year old

Dear Cristina,

Thank you for your feedback. Probably you have activated the Automatic Purchasing option in your account. I am also sorry to learn that you had to experience that situation during your time in the platform. That is for sure not the end result we are expecting for our valued members. I understand our response made it here a bit too late, But please know that we don't tolerate such kind of wrongdoing at all. There is an anti-scam policy in place and asking money from members is one of the grounds that when breached has to be acted upon. Please send us the following details to [email protected] to proceed:

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

New York
1 review
6 helpful votes
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I often get approached, and men look good, but it costs too much to chat. Is the vetting process really thorough? Suspicious people are on here…proceed with caution.I have cross referenced profiles with image apps and handsome catfish, which I reported. Caveat Emptor. Don't hemorrhage money getting played.

Date of experience: October 19, 2023
Rue R. — DateMyAge Rep
over a year old

Thank you for sharing your concerns. I am very sorry to learn that we're not able to meet you expectations.
I would like to begin by giving you the full assurance that we don't condone any kind of wrongdoings in the platform, which is majorly the reason why Anti-scam policy and some preventive measures like Profile Verification are strictly in practice.
It is totally understood that you find some members suspicious over the fact that they have professional careers, We are definitely not invalidating your judgment as you are fully entitled to your own opinions, but please be informed that finding the one has no boundaries and we as a communication platform is an advocate of such. Members' profession cannot affirm to someone being a fraud or committing fraud, However, despite our best efforts, there is no such thing as a perfect community thus if any of the member made you suspicious particularly the one on your screenshots, Please don't hesitate to report us at [email protected]. Furthermore, iIf you do not want to worry about the legitimacy of the members you are corresponding with you may simply limit your communication to Verified accounts, those with certified blue button on their Name.

You may also want to consider seeing it for yourself by doing a Video Chat with them.

California
1 review
6 helpful votes
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Don't do it.
October 16, 2023

Was curious about this site, filled out some information, decided against it to find I had been placed in their data base. Reached out to one person to find they were very smooth with a romance scam. Unable to contact Date My Age, am receiving emails from 3 dating sites! None of which I consented to.
Horrible experience. Stay far far away!

Date of experience: October 16, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Brenda, We appreciate you reaching out to us regarding this matter.
We're very sorry for the confusion and the inconvenience it has caused you.

Datemyage has been automatedly co-registered upon your registration in one of our sister communication platforms. This occurred in accordance to the Section 6 of the Terms and conditions, where it says:

"6. Co-registration. By becoming a Member, You agree that you might be registered on Datemyage.com partners websites/ applications. By using their services you agree with Terms and Conditions, Privacy Policy and other regulations, published on their websites/ applications."

I also want to assure you that we are a legitimate site and we do not condone catfishing. Is there any situation that made you conclude such idea? Please report it [email protected].

Connecticut
1 review
6 helpful votes
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This is a very expensive website. The monthly subscription bought me about 10 minutes worth of chat/ message time. You get charged for everything you do. Someone sends you a photo during a chat you get charged a fee if you open it
Plus I was contacted by a lot of women veho were scammers. They just wanted money. Beautiful sexy white women supposedly living in the US but using African phone numbers. They give you information using metric units or US units that do not match with the person in the picture.

Date of experience: October 14, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Bob! Thank you for the review. I am sorry that our premium rates left you with such doubts. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the ground of anti-scam policy, please do not hesitate to report it to us with relevant details at [email protected] for urgent assistance.

Idaho
1 review
1 helpful vote
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100% a Scam
October 11, 2023

I have wasted a few $hundreds on this $#*!ty website. These are obvious scammer who run about 5 other sites which are identical to each other except that they use other fake woman to entice unsuspecting men.
I had corresponded with a faiky called 'Vivi' for 2 months. We agreed, via (costly) emails and chats to meet on a video call on a specific date and time. At that specific time she got...sick and disappeared off line for a month or so. When I finally saw Online, I tried to start a video call which wasn't technically possible. I wrote 'her' a Chat in which I said that I suspect she isn't a woman though a good robot, and I will only believe if I can see and talk with her on a video call. She then replied, in a chat that she doesn't want to hear from me again, and only then I concluded that I had corresponded with a scammer.

Date of experience: October 11, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Ray, Thank you once again for leaving us a feedback here.
I am sorry to learn if your concern hasn't been taken any actions yet.
We are so eager in addressing your concern, I strongly advise you to contact us with the relevant details regarding your concern at [email protected]. Such way, we can also check further why you are not able to access your account and how you have been spending your credits to provide you with tips on how you can make it last. Please do understand that sitejabber protects your information and privacy thus we can only see very limited information regarding you, which unfortunately do not suffice the need for us to resolve your concern. In the pursuit of having a secure community we're doing the best to verify activities within the app thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification. Or In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Profile Link or ID number for each member
*Screenshots of suspicious conversation
*Time and date of correspondence
*Any further evidence that the profiles are dishonest

Thank You.

Canada
1 review
3 helpful votes
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I have so many ways to prove this site is a total scam! The people are not real if anything it's all the same non speaking English all answering your ONLY EMAILS OR CHATS NONE WILL EVER BECOME A PHONE CALL OR ACTUALLY MEET WITH YOU AND THAT IS SO YOU CAN KEEP PAYING NON STOP TO COMMUNICATE WITH A GUY OR GIRL PRETENDING TO BE INTERESTED IN YOU BUT THEY ONLY WANT TO KNOW YOU ON THE SITE? Scam they only send video voice in another language and think that's funny? They are never off line no matter what time it is but hold down a real job? Except you can't find they exist in any google search at all ever? Plus NONE OF THEM ARE NOT A POPULAR MEMBER? So of course not free with your " membership " scam scam scam theft and I promise I will get my money back this company is going to fry in Hell

Date of experience: October 11, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Jasanna. Thank you for sharing your thoughts about the site. Kindly be reminded that we have an Anti-Scam policy that is strictly implemented to prevent wrongdoings in the platform, as any fraudulent activity is not at all tolerated. The three grounds of the said policy are using the communication services to be compensated, misrepresentation and Misidentification. If one is proven to have breached any of the anti-scam policies, we assure members that all credits incurred in communicating to the accused member will be totally refunded given that the accused one/s is/are verified members. Please consider reporting this with relevant details (Accused profile ID and including the photos you submitted here) along with the supporting materials at [email protected]. Thank You.

New Jersey
1 review
1 helpful vote
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Absolute scam! Insanity!fake profiles, awful customer support! PLEASE be AWARE! Fake and scammers!

Date of experience: October 11, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Natalia, Thank you for sharing your insights towards the app. I am sorry to hear that you developed some doubts about the authenticity of our services. I want to assure you that we are a legitimate site and we do not condone form of fraud. Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us. However, If you do not want to worry about any interactions in the platform, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at [email protected].

Florida
2 reviews
29 helpful votes
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ZERO - FRAUDULENT SCAM
October 11, 2023

I hardly had a chance to engage in any meaningful conversation on this platform, yet they persistently demand more and more money, insisting that being inactive should come at a lower cost. However, every time I log in, prompted by an alleged message, there's an individual on my screen who clearly observes me, and I'm unable to disable this intrusion. It's a blatant violation of my privacy, and all I've received for my $40 investment is sheer disappointment. I'm absolutely livid, and it's becoming evident that this website is nothing but a scam.

Date of experience: October 10, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Anne! Thank you for the review. I am sorry that our premium rates left you with such doubts. There are few reasons why our platform is not the cheapest, and one of which is because we invest in the safety of our members thus we are partnered with a team that ensures our anti-scam policy is strictly in practice. If you suspect a member displaying any activity that falls in one of the ground of anti-scam policy, please do not hesitate to report it to us with relevant details at [email protected] for urgent assistance. Once that member is proven to have committed any fraudulent activity in the platform, a refund for all credits you have spent in communicating with them will be refunded, given that such accused member is verified.

Missouri
1 review
1 helpful vote
Follow Dayna C.
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Had a friend get roped into this and it was horrific. They drained her bank account, maxed out her credit card. They sent her fake profile chat from a "too good to be true" guy that would only talk to her on the site and not call her or text her in real life. They coarced her through love bombing to spend more money on emojis and communication in order to keep her spending her money. It was a team of bots chatting to her through the night keeping her hooked and in a loop of spending more money, like a casino taking advantage of gamblers. This sight is a total scam desigbed to prey on vulnerable older people seeking love and connection. Do not use this sight. They need to be reported and get shut down, it's horrific.

Date of experience: October 10, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Dayna, Thank you for sharing your feedback. We are sorry that your experience in our app is not satisfactory over the fact that you developed some suspicions in some profiles.

While we provide a platform for meaningful connections, we cannot influence or force members on how they carry out conversations. We understand that messages such as those you’ve mentioned to be using flowery words may sound suspicious to you, but I want to put emphasis that most members will really do the best they can just to catch someone’s attention as they are here in the platform to find their potential or future partner.
But, we definitely are not denying the fact that datemyage is not a perfect community and despite all our efforts and the strict implementation of our anti-scam measures, there are some occasions that there are members that tend to breach the policies in the platform. Having said so, I strictly recommend to contact us at [email protected] for further assistance and to provide you a much detailed information of your billing concerns and credit expenditure statement.

NL
2 reviews
38 helpful votes
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They stipulate that you purchase a long-term membership to contact your potential matches. When you see that these matches are nothing more than bots they don't let you cancel. I am not seeking for anyone anymore and I don't need DateMyAge, but I still can't cancel my premium membership. My profile is still active although I contacted DateMyAge customer service thousands of times and requested to remove it. Moreover, these fraudsters are still trying to charge my cc.

Date of experience: October 10, 2023
Rue R. — DateMyAge Rep
over a year old

Hi George! Thank you for the review. The app assures to provide premium communication platform to our members by investing utmost priority in their safety, thus the prices are a bit expensive. If there is any interaction that you feel suspicious about, Please report it to us along with relevant proof at [email protected] for further verification. We are also eager in checking your profile regarding your cancellation request.

Oregon
2 reviews
1 helpful vote
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I have been on a lot of dating sites and this is by far the biggest scam I have ever seen. First and foremost, the cost is atrocious you pay for a subscription and then on top of it you have to purchase credits to even talk to anybody. Like what is the subscription feet for, and the subscription is already twice as much as any other dating app. There are all of these unreal looking people with verified logos who seem to talk up the app and the logistics as security measures. It's the weirdest thing I've ever seen. Men don't talk like that. In addition, sometimes the responses don't match the conversation. Or the responses will refer to the person in the third, which leads me to believe it's some AI bot generated ish.
The layers of conversation and paying twenty credits to see a picture or an email is robbery.
This is a gross app.

Date of experience: October 5, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Jan, Thank you for sharing your thoughts. I am sorry to hear that you developed some doubts about the authenticity of our services. We agree that the prices in our app are not the lowest, but they are justified by the benefits you get like 24/7 support, Anti-scam policy, constant updates, etc. Indeed, using certain services costs a fixed number of credits. Once they end, you should top up your profile to continue your communication. I want to assure you that we are a legitimate site and we do not condone catfishing or any other form of fraud.
Did something happen? Is there any particular situation that made you conclude such thought about the platform? I am certain we'll be able to help you resolve this if you clarify your experience with us.
However, If you do not want to worry about the legitimacy of the members, limit your communication to Verified accounts and if you suspect one to be concerning, contact us at [email protected].

Arizona
1 review
1 helpful vote
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This website does not care about providing great customer service. I requested a refund and it was denied. I renewed my credits and it only lasted an hour. I've been on other dating sites that charged a monthly fee for unlimited texts. I don't recommend date my age website because I've been struggling with them since last year

Date of experience: October 2, 2023
Rue R. — DateMyAge Rep
over a year old

Dear Maria, I understand that our response came in a delayed manner which we are sincerely sorry for. At the moment, we do not implement any monthly plans with unlimited access to the services. The current subscription concept involves making purchases to get credits to use the services.
On a positive note, I hope this billing concern has been already resolved with the results in favor to your desired outcome. If however, no clarification and unfortunately no resolution has been provided yet, Please don't hesitate to bring this to our attention at [email protected].
I also just want to add up that in the future that the same issue occurred, please contact us without any hesitation in the email abovementioned. We would love to provide your urgent response in such regards. Thank You.

France
1 review
12 helpful votes
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What a ridiculous waste of time! My matches were either downright odd females or bots or drama queens. There are also bunch of scammers, since there is no vetting. Now I only use sites which vet profiles. But I learned this lesson the hard way, having wasted my money and plenty of time on DateMyAge, trying to find a gem among scammers, bots and weirdos.

Date of experience: October 2, 2023
Rue R. — DateMyAge Rep
over a year old

Hi Colin, Thank you for sharing your concerns. I am sorry if the premium communication rates left you with doubts and disappointment. It may not be the cheapest but you get anti-scam security as we monitor activities that portray any misuse of platform. We support all anti-scam measures and we work the best we can to ensure a safe community, however, there may be some members who breach the policy and go on with a different intention, thus If you suspect interactions to be concerning, find three dots while you are in chat with the member and click "Report abuse or scam" ​​by doing that the profile is directed to Moderation for verification Or you can directly contact us with relevant details at [email protected]. Moreover, If you do not want to worry about the legitimacy of the members, you may simply limit your communication to Verified accounts.