Daniel's JewelersReviews 27

I bought a ring for $500 and and had it sized up from 7 to 9. Was told they added gold, extra $150 to it but so the total $688. It turns that they do not weigh gold to show you if they honestly added gold during resizing or if they melt gold and take it out to cheat you, some places do that. Also the woman put me on credit while I said I can pay cash and insisted that I use credit and made me apply for cash credit. Moral of the story do not resize a ring at Daniel's store it is a bad experience inside the store and you can get it cheaper at other jewelry stores that will do it free with purchase. Also I would buy on the website if they have what you are looking for because they do not honor website prices. They are not reputable with gold like family jewelry shops because they do not buy gold. They do not have a gold scale either so I would not come here if you are looking for quality gold jewelry.

I ordered a specialty item. Do not order the specialty items! I waited two weeks before I began contacting the company. These flaky used bags have found the ultimate face in the hand customer service by employing voice mail. After calling four numbers and speaking slowly (per recorded request)into the phone while leaving nine messages for someone to call me back regarding my purchase. The numbers I found as a contact for the store are all based out of Inglewood California so I began to wonder if this company was legit or had I just unknowingly ordered from gang banging cartel in support of an illegal drug smuggling ring. I sent five emails. After three weeks passed with no response I'd chalked it up as either 1. They had to travel to the Congo and dig three weeks down to get the damned stone for my specialty item or 2. I'd been scammed. So I called my bank to file a "merchandise not received" claim. Lucky me, a teller at my bank( while researching my claim) finally reached someone at Daniels jewelry and called me on three way so I could speak with the CS! A sweet little uneducated voice was to assist me in locating my order whilst insisting I'd received the order. It was then I'd realize Daniels jewelry must find pay by day hookers off the street to slap headsets on and tell people USPS is to blame for their so called "shipped item." In the end, they held onto a large sum of money for the following ten days after contact before my card was refunded. I'm not throwing up gang signs with any bling ring on my finger. Buyer beware!