Daniel's JewelersReviews 27

i didnt use it

Ordered from this same guy via eBay and got something small just to be on the safe side and test out the quality of the rope chains. I was somewhat pleased with it so I decided to come back again for a second order this time of a larger piece. BIG MISTAKE! EBay shut down his profile and after extensive back and forth with eBay I finally got a refund for the order I never received. Eventually I decided to visit this website of his to purchase directly... even bigger mistake. I was charged full price plus international shipping for a piece that once again NEVER ARRIVED even after I was informed it was in the country and I had to pay extra clearance charges amounting to nearly half the cost price of the chain itself. I got in contact with Daniel about this and the response I got was that he has no responsibility for the delivery and making sure it arrives to its destination and wouldn't replace or refund it either. I did some digging online after this and found out that this is his regular scam activity as many others have fallen victim to him as well in the same way so much so that he has had multiple eBay pages shut down as well as Etsy and a few other 3rd party selling platforms. So yeah, basically 2 orders and hundreds of bucks gone completely down the drain. I say all this to say... DON'T BE ANOTHER VICTIM! Learn from us who have already even got by Daniel.

The worse jeweler ever.
The product I bought from them was of very poor quality and the lock got broken they never have the item replaced and they never recommended a local jewelry that may assist with the fixing
I really dont understand how such a bad company could be in business for over 70 years

The ring is gorgeous. But the diamond tennis bracelet has been repaired two times and it's still broken. The last jeweler Repair at Daniels did a sloppy job. I can't even close the class. I've been able to wear that bracelet two times and the last two years you put it on it breaks what do you say about that Daniels jeweler, that was not a quality bracelet that you sold us. We purchased the Insurance for the jewelry that we purchased but what good is it if the jewelry repair person is bad, right.

Wonderful customer service! The store manager Michael put in work to help me find my perfect wedding ring. It wasn't easy and it took awhile but he kept me updated and didn't stop trying until he found something I liked. All of the employees are very kind and & welcoming.

Two associates helped with my purchase of earrings and a men's gold bracelet. They Bryan and JimKelly were fantastic in finding what we wanted and at the price we could afford. Enjoying our purchase everyday!

I financed and paid off my bill and they took about 80 points off and it's been over 5 months and I still haven't received my credit.

I purchased a wedding set online. Not only did Daniels jewelry honor a coupon I left off of my order, they had my ring delivered by the promised date and it is absolutely gorgeous. Their customer service has responded to every single email I have sent within 24 business hours. I have sent several. They also approved my credit and the payments are quite reasonable. The ring came with very detailed instructions if I wanted to return the item.

Honestly what kills you is the interest charges nd they dnt even tell u this so if your payment it's 56$ u end up paying 65$ no mames they be jacking money from u( I rather do buy cash) worst experience ever

Elena was a Very helpful and friendly person and helped out picking our beautiful promise ring that was a perfect fit.

Had great customer service from Ashley A off of Thomas rd in Phoenix but I did expect her to show us a diamond tester for the money we've spent and she didn't which isn't her fault just the store police.

Just letting you know that I went to your Buena Park Store today and I was totally disatisfied with one of your salespersons. Queenie was extremely pushy. Bugged me 7 or 8 times to buy a watch and I kept telling her no no no and she wouldn't take no for an answer. Very poor pushy service which I didn't appreciate. I will never go to Daniels Jewelers in Buena Park ever again. They get none of my business. I Would give 0 stars if I could. Very pushy poor forceful service like a used car lot.

I recently purchased a bracelet and it was so small it rip I lost it.then I got two gold necklace and it's been a night mare both of them got Tangled and I only got to use it once before they got Tangled together it's been a month and have not been able to unknott them this is rediculous they way to thin like pieces of sowing string not like the picture I'm so mad because I can't untangle this $#*!

Their quality is crap and don't advertise what they sell you. The best gold shop I've bought so far is jacoje and I've bought from a few online gold shops already

They all gave me excellent customer service I really love this store I will shop with them again my name is Gloria a brought a gold chain on 08/26/2022at 7:00 pm All had Beautiful smile keep up the excellent customer service.my name is Gloria Boyd

Daniels is a good place to buy quality jewelry at great prices.
Daniels also helped me to rebuild my credit through the use of the Daniels Jewelry credit card.
I can't wait to buy my next piece of jewelry from Daniels Jewelry in Lakewood California.

I encourage everyone who ever decide to go to this place for business deeply reconsider spending your time or money. I'm a well known Coach in this area of Newark and Fremont. I'm also the president of the only little league program in this area that feeds into every highschool in Fremont and also Newark. I help at risk kids to find a better way. Just a little of my background. I had problems since the start of this agreement. They ran my credit multiple times and had to call the corporate manager to correct it. In two months of a purchase a diamond came out of my wife's ring. They neglected the fact of telling me that if there's no added coverage then I'm on my own with the wedding set. The lady that help me with the purchase was inexperienced in assistance. So now I'm left with a bill 2 months later. I urge you to make sure you cover every question when dealing with this business. Sincerely Coach Du!

Charged for sizing a ring, sales associate charges for 1.5 grams gold to be added to a ring to be resized. When we picked up the ring it was clearly stretched and thinned out. The associate delivering the ring to us was not the same as who took it, she did not care and hardly checked. Ripped off.
Paid at drop off.

I took two watches in to get the batteries replaced. When I went to pick up the watches one of them had a broken crystal. They refused to take responsibility for the damage. In fact, the person who may have been the manager was rude. I happy that I didn't purchase the ring that I planned to by there.