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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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No issues plug and play. Had no issues and no check engine light.
I received the Klim pants quickly. It was the last pair on the website for this model. For some reason there were no tags or manufacturers information included, only the pants wrapped in a bag. Pleased with the quality.
The only thing I would suggest is better tracking information. I was given no information about delivery date or time frame.
Lots of help picking equipment as a new rider. Feel like I got exactly what I was looking for or better for less than I thought I would pay.
The product arrived in amazing condition earlier than expected. The jacket is super nice and breathable I'm very happy this was what I picked.
New to motorcycling and been struggling with what gear works with my type of riding. Found these pants a Cycle Gear website and noticed that they have a physical location less than an hour's ride away. Decided to shop online and delivery was a breeze! Thanks so much!
Fast and easy to get thru website. Product was great except for I had a little issue with pairing instructions. I eventually figured it out and works great.
Good company to use, good options and fast shipping, will use it again
The guys working at Cycle Gear are always friendly, nice, and helpful. Too bad the products they stock for women is woefully lacking, including the house brands.
It was a very easy process to find what I was looking for and the helmet is great!
I ordered in store at 10 am when they opened, and the item was delivered the following morning. Maybe 24 hours! Outstanding delivery time.
Staff is super nice and informative. They helped me with all my doubts and requests. Love this store and I try to buy most of my gear here.
Helmet size listed as 59-60 on the website, It was 58-59 actual size marked on helmet. I need a 60, it was too tight.
Employees were nice and helps save me money and helped me find the right equipment
Half the fasteners were missing from the centre stand. I called and spoke to a service rep, and they approved a return, but I don't know what's happening with the process. The part was received three days ago, and there are no updates on my order online. No one has reached out, and I don't know if they're refunding my money or sending a new part.
We are sorry you had this experience we will be contacting you to help get your issue resolved. We see your order was refunded in full to your original form of payment on 6/28.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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