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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordered a battery for my vintage BMW. Delivered promptly ahead of schedule.
Efficient and professional staff knowledgeable about all
Products
Your stores are well stocked and run by very helpful and friendly people.
They were sold out of the item I wanted but offered to order it for me. I was very pleased and surprised when it arrived only 2 days later.
I placed my order for 1 pair of Open Box black Rokker slim tapered motorcycle jeans in size 33 waist 32 length. The packing information was a 33 waist 32 length but the actual size and tagging of the pants were 32 waist and 32 length. The 32 waist is too tight. Because I only packed these new jeans for my recent trip to NH I had no choice but to wear them. Very disappointed with my first experience with CycleGear.
All my questions were answered, cyclegear associate helped me find jacket that fit me best.
Great service, great team and knowledge of services and products.
Well done. I ordered. It came in a timely manner. Installation was simple as well.
The right visor connector did not have a cap/cover on it like the left side does. It's a black plastic round piece that goes over where the screw goes into the helmet.
Ordering the product while I was at the local cycle gear was great. The delay in shipping the not so great.
I absolutely love these, I looked at the other reviews and took the advice to order a size up. They are tight but stretchy enough to fit well. I imagine they'll be excellent in the autumn but they are multilayered and get very sweaty when out riding on 90 degree Fahrenheit days.
We received lots of friendly and helpful advice from all of the staff.
Nick was helpful and didn't mind that we used so much of his time.
Great service...I will shop here again for my riding needs.
Really good quality for the price and it was real cowhide. Got it on 4th of July sale for $70 instead of $160
Just would hope for that more of the items that I'm purchasing could be in store
Everything went great shipping receiving ordering no problems.
Fast delivery, unfortunately size was not a good fit. Return at local store was not a problem.
Cole and Brooke are awesome ask questions and find the right gear I need. Great job.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members