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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Tires delivered to local Cycle Gear and installed there. Had to wait a few days, but received tires in time for a Fall trip. Communication from the store was good.
Most experiences I've had ordering has been good...
I am happy with my purchase experience with Cycle Gear. I don't want to comment more
The staff at Cycle gear cherry hill nj are friendly and knowledgeable. I like doing business there
I spoke with Erwin at cycle gear in Jericho. As someone with no riding experience, he made choosing the right gear to protect myself an easy, educational, and fun process. I learned a lot about protective gear that is hard to learn about online. 10/10 would recommend coming here.
It's the dumbest system I have seen. If you order in store with cash they have to buy a gift card with the cash to order it online. Ridiculous.
Items arrived on time and associates were helpful. Had no issues.
I received the correct size that I ordered (which would typically be my normal as I like things snug) but it is actually much too small & I need to find out how to go about making an exchange.
Any help or information here would be greatly appreciated!
I actually went in store to check my size first and see if there was anything in store that I liked. Unfortunately I didn't find anything I waned, so I logged on at home and found the helmet I ordered and am very pleased with it. It was on Sale, so great price and it fits well.
Answered all my questions before purchase. Love the extra long return period. Really nice store with so many items to pick from. If mot they go the extra steps to find it for you. Will definitely be purchasing from them again.
Great on longer rides. Moves a little bit but really not a big deal.
First time shopper for equipment for a new bike. Workers we very open to assist.
It was a tyre, it showed up, now I have a tyre. Don't know what els your want me to say, I mean that its just a tyre, and it works.
The store representative was helpful, knowledgable, patient, and very courteous. He explained the equipment I was interested in, and detailed the different levels available. He has a lot of riding experience, and treated me always with professionalism on an equal plane. Just an outstanding experience.
CycleGear has a good selection of riding gear, but it needs a selection that has large sizes for large men and women like 5x and 6x. Harley Davidson supports large sizes.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Nice and easy. I plan using this service again and am confident I will get what I need in a good amount of time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.