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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience with Ginger was exceptional from start to finish from the call to the end of the appointment. I scheduled the appointment for my boyfriend's birthday because he's been wanting to customized a t-shirt. She was patient and friendly the entire time. We appreciate how knowledgeable she was. I will definitely be purchasing in the future.
I found the site from a Google search and wanted to test it out. I like the option of group orders, especially in the time of COVID with everyone able to order their own shirts and have them delivered. My test order was excellent, the fabric was good, the print job also excellent. I was worried that my design wouldn't print correctly since it has a gradient and the order listed number of colors used. A quick email to customer service reassured me gradients and photos were acceptable and the print job proved it. I will now set up a group order for my club.
My shirt was exactly how I designed it. Customer service was very friendly and spoke English to which I've had problems with other company's in the recent past. 5 star. I just ordered my second shirt.
Overall was a great experience. I have ordered from here for 3 summers already for our group camping and I'm pretty satisfied
This was my first order but was pleased with the service and especially the product.
Definitely recommending custom ink to all my friends and family and will be using again in the future
Super happy with the quick turnaround and received my order well ahead of the guaranteed date. Website is easy to navigate as well.
Excellent overall experience. Every question I had was answered and my order was perfect. Ali did a great job!
Service and guaranteed delivery were excellent. I expected to receive the shipment towards the end of the guaranteed delivery date but it was there first thing in the morning.
Young lady I spoke to was very informative and personable
Everything was Perfect but a little too much money but a great product
I have ordered from this company before. This is a company I trust and one I will keep coming back to
I have used Custom Ink three times so far for customized Tees and have been very happy with each order
Overall I was really happy with how easy and fun it was to design these shirts on your website. Also I was really happy with how quickly they arrived. Next time I will choose a lighter, more athletic tshirt.
I think you have a great product and it was a very good experience
Love how helpful they are and love how my shirts turned out.
On time, in fact several days early! High quality product and work., as well as great follow up. The website is extremely close to the actual finished work which should provide a lot of confidence in the purchase. Highly recommended
It was really easy to order and had great customer service and was easy to make changes
You guys are awesome! I couldn't see one flaw in my order right down to the packaging. Thank you, thank you!
I wish the T-shirts were a little bit softer but they appear very durable and well-made. The process was easy and the shirts were very affordable
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

