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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My experience was exceptional. I actually placed an order with the wrong design. And I realized it 4hrs later. I then called customer service and corrected everything in minutes. It was my first time placing an order. I will be back thanks to the service I received.
I have used your company year after year. This is the first year we ordered face masks instead of t shirts. They are amazing As always an awesome easy experience.
Great customer service, smooth transaction, even during this tough times we are living in. Thank you
Easy to work with. And the quality im amazing. Will be a return customer
I wanted two large and one small, but not sure why... Could have been my fault as I bounced around trying to get the right colors and sizes and design.
Wonderful product great assistance from the design staff.
Always a pleasure and nice to see the quality checks along the way.
Overall experience was great, easy to order, kept well informed of my order, recieved very good quality product, quickly, I will order again.
Received in timely fashion and was just what I expected
The customer service was amazing and the hats look pretty good. We just wish the embroidery was a bit easier to read for the letters.
Custom Ink went out of the way to make my experience pleasant. They even pointed out a way to save me money. I was very pleased
I found the website easy, and when i got stuck on how to do one, the customer support was able to help quickly.
I loved the shirts. Turned out awesomely. Will order again I'm sure!
Great experience. The customer rep who called was nice. The tshirts shipped fast. Overall no complaints.
Overall everyone loved the design and were surprised at how quickly they came. Sizes were a little on the small size but still eorked
I really hope you all will resolve this problem. *******480. Princess.
Whole experience was great, there was a small mistake on my part and it was corrected quickly and accurately by customer service. Thank you again, I will definitely re order more shirtd
Thanks for everything! My mom loved her gift and wants to order more!
Received shirt a week earlier than expected, great service!
Custom ink was a great website easy to use and the product turned out great. Will be using it again soon.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

