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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Pamela E.
California
1 review
0 helpful votes
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Custom Ink continues to offer the best customer service of any company I have ever conducted business with. They are always professional, courteous, and more than willing to be of assistance in any way they can. They are excellent at what they do. Our products are high quality and have received numerous compliments. I will definitely continue to order our products from Custom Ink. 10 out of 10!

Date of experience: September 3, 2020
Bob N.
California
1 review
0 helpful votes
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My experience was amazing, this is the third time i've used Custom Ink and I will continue in the future. You kept your word on the delivery date, which means a lot. I'm glad there are companies out there that still care about providing customer service, seems like nowadays companies feel like they're doing you a favor, instead of the other way around. Thanks so much!

Date of experience: September 3, 2020
Susan G.
California
1 review
0 helpful votes
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LOVED the level of customer service that was provided by custom ink. They were so great at heling me make last minute adjustments.

Date of experience: September 3, 2020
Janet V.
California
1 review
0 helpful votes
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I enjoyed working with such great group of professional. Great service, great product.

Date of experience: September 3, 2020
Nick Y.
California
1 review
0 helpful votes
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Overall I loved Custom Ink, and was very thankful to have a website so easy to use! I would like to know next time how to set up a fundraiser where it would ship directly to the houses of people out of state. That's my only thing!

Date of experience: September 3, 2020
James D.
California
1 review
0 helpful votes
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Great experience, again, with Custom Ink! My order looks awesome and delivery was very quick!

Date of experience: September 3, 2020
Carol P.
California
1 review
0 helpful votes
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Second time I have used Custom Ink. Both times an excellent experience. Will use again.

Date of experience: September 3, 2020
Andrew N.
California
1 review
12 helpful votes
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Once again, Custom Ink has come through for me for quality personalized t-shirts to give out as thank you gifts! Both times, I received my shirts ahead of the guaranteed date. The quality of the shirt and the printing are top notch! Reasonably priced, even with the 10% added for faster the delivery on this order! The website itself is so user friendly. It made it very easy for me to design exactly what I was looking for!

Date of experience: September 3, 2020
Carol C.
California
1 review
0 helpful votes
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The printing/product was terrific -- the customer service Rep was even MORE terrific! VERY happy with all things, start to finish. THANK YOU!

Date of experience: September 3, 2020
Dave W.
California
1 review
0 helpful votes
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The gaiters turned out awesome! Love the color and print! So happy we had the option of ordering a minimum of 12, we are a small business with only six people so this was perfect.

Date of experience: September 3, 2020
Deborah A.
California
1 review
0 helpful votes
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Loved the design options, and the customizablility of the website! I went in with a few, somewhat abstract, thoughts and found the vision easily refined by the website! The shirts came quicker than estimated, fit as expected, and the design print was perfect. I spent some time in a customer service chat exploring other design printing options outside of shirts and was incredibly impressed with the assistance I was given! It's hard to justify spending so much on "a t-shirt", but all of the above mentioned praise is why that makes sense, and why I will use your services again!

Date of experience: September 3, 2020
Lisa N.
California
1 review
0 helpful votes
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Great
August 10, 2020

Great. Good price. Good quality. Easy to order. Quick and on time service. Very happy.

Date of experience: September 3, 2020
Bill M.
California
1 review
0 helpful votes
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The staff was professional, helpful and great to work with. I would recommend your services to anyone.

Date of experience: September 3, 2020
Cynthia C.
California
1 review
0 helpful votes
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While I was ordering the items there's a note section and in there I included a note saying what the writing was under my logo because it's very small and when I received my merch it was still written incorrectly even though I had left a note clarifying what it said.

Date of experience: September 3, 2020
Nicole A.
California
1 review
0 helpful votes
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Truly remarkable experience! The sweatshirts were excellent quality, the print was beautiful and perfect, and customer service was far beyond my expectation. And if that wasn't enough, my order arrived a week earlier than I expected! Bravo to a great team, a great product, and superb service!

Date of experience: September 3, 2020
Sam G.
California
1 review
0 helpful votes
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Everything about this company is Premium including the price. I was going to purchase business cards as well but chose Vista Print instead. Couldn't justify paying that cost for a business card.

Date of experience: September 3, 2020
Amanda F.
California
1 review
0 helpful votes
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We ordered face masks, and they are wonderful. Everyone loves them, and we are putting in a second order - we had to give so many away. The masks are more comfortable than most and easier to use if one wears glasses - the glasses don't tend to fog up. Great product, great service, great company. Thanks!

Date of experience: September 3, 2020
Thomas A.
California
1 review
0 helpful votes
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My overall experience with Custom Ink has been great! Will highly recommend to all my friends and family who want custom gear!

Date of experience: September 3, 2020
Melissa J.
California
1 review
0 helpful votes
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I would use them again as I'm a repeat customer. Just make sure your pictures turn out right if you use them for your product

Date of experience: September 3, 2020
Stephen X.
California
1 review
0 helpful votes
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I want to order in bulk from you guys but I really need to make sure the print will be straight when it lays on the chest

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States