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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Stephanie I.
California
1 review
0 helpful votes
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Excellent ordering experience, fast and attentive customer service. Fast shipping!

Date of experience: September 3, 2020
Anthony A.
California
1 review
0 helpful votes
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Our order arrived 5 days early, and was exactly what we were hoping for. Customer service reps were really helpful to make our product exactly like we wanted!

Date of experience: September 3, 2020
David R.
California
1 review
0 helpful votes
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Arrived, early, just as I had designed, everything I could have hoped!

Date of experience: September 3, 2020
Stephen R.
California
1 review
0 helpful votes
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Once again great experience using customink! Had to pay for expediated shipping this time since I did not originally plan on making tshirts but it was very reasonable and got here in time! Will def keep using customink!

Date of experience: September 3, 2020
Bob S.
California
1 review
0 helpful votes
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I order these & paid extra so they would come in before the day i needed them & they actually came in 3 days before they said they would. Good shirts & great service.

Date of experience: September 3, 2020
Martha E.
California
1 review
0 helpful votes
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I am very pleased with Custom Ink. Although the quality of the embroidery is not extremely high, the customer service and quality of the company far exceeded my expectations. We were thanked for our military service, our uploaded customs design was well adapted to fit the hat, and ordering/receiving was very easy.

Date of experience: September 3, 2020
Steve O.
California
1 review
0 helpful votes
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I got exactly what I ordered and it was delivered on time.

Date of experience: September 3, 2020
William J.
California
1 review
0 helpful votes
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I really like Custom Inks, have ordered from here before... like being able to order one item...

Date of experience: September 3, 2020
John P.
California
1 review
0 helpful votes
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Very easy to make up what I wanted on the shirts, it was fun, fast service. Very pleased with the quality

Date of experience: September 3, 2020
Ruth S.
California
1 review
0 helpful votes
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Had a tough time finding a site of good quality to make a single Tshirt in a short amount of time, but then I came across this website and it was one of the most cleanest and easiest site to manage. Uploading my own design was simple, the price was great, and the shipping time was even better. I had high hopes and I was hoping to end up with great results, and am extremely happy that my shirt came out exactly how I wanted! Will definitely recommend and order again for family events!

Date of experience: September 3, 2020
Carol G.
California
1 review
0 helpful votes
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The customer service was very good. The product and material are excellent. Shipping was on time. I am very happy with my purchase.

Date of experience: September 3, 2020
Christine F.
California
1 review
0 helpful votes
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Easy to use website, awesome customer service, quality shirts and printing! Our band will definitely be ordering again! Thanks! - 13th Floor Band Indy

Date of experience: September 3, 2020
Jim R.
California
1 review
0 helpful votes
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Such a great company!
August 10, 2020

Such a great company! Very pleased with the shirts. Will order again

Date of experience: September 3, 2020
Paul B.
California
1 review
0 helpful votes
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I found the website a little tricky to navigate. I wanted to purchase more shirts in different colors and sizes but was challenged by the app.

Date of experience: September 3, 2020
Nick W.
California
1 review
0 helpful votes
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Easy to navigate through on website. Great follow up and follow through. Will definitely use service again for my next event.

Date of experience: September 3, 2020
Chris W.
California
1 review
0 helpful votes
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The customer service was awesome! All 3 times, the customer service representatives were helpful, patient, and caring. They soothed all my worries and got my additional requests done. They also made suggestions that saved us money and rendered better artwork. I changed the number of t-shirts several times and each time, they did a good job. I would totally come back and work with custom ink again.

Date of experience: September 3, 2020
Thomas G.
California
1 review
0 helpful votes
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The experience was great, and the customer service representative was fast and helpful. The final product turned out nicely. The only drawback was that this turned out to be very expensive. I ordered 2 t-shirts, and they ended up being $35 a piece--- very expensive t-shirts, when all is said and done.

Date of experience: September 3, 2020
George I.
California
1 review
0 helpful votes
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It was an easy process coupled with amazing customer service, great customization and fast shipping. What more can you ask for?

Date of experience: September 3, 2020
Bill V.
California
1 review
0 helpful votes
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Awesome company to deal with. Delivery was quick. Will be ordering again in the future.

Date of experience: September 3, 2020
Ben T.
California
1 review
1 helpful vote
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Honestly, I'm not the person to write reviews on anything however, your customer service has been a bear to get in contact with. After 3 to 4 emails later, I still have gotten no response for a defective product you guys have shipped me. I received my package open already and had many problems wrong with it.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States