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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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My daughter is an artist and I uploaded a design she drew for the front of a tshirt for our first community celebration and the screen work came out amazingly.
I designed, ordered and had my shirts within a week.
Staff was very helpful in answering questions and taking my order. Product arrived on time and met expectations. Would definitely use them again.
Love the lightweight masks. Our camping gang just adored the custom logo! I received them before the promised date!
Overall, we are quite pleased with the order and should another opportunity come up, we would not hesitate to call on you again.
The whole experience was great! Customer service exceeded expectations, and our shirts came earlier than promised!
Love doing business with Custom Ink. Easy to get custom products at a reasonable price. Great experience and customer outcomes.
Your customer service is the bomb! They were so helpful on more than one occasion. They were beyond polite and didn't make me feel stupid when I couldn't navigate the website.
Overall experience from product to customer experience was great.
Excellent product, team and experience with / from your company. Thank you!
Easy and fun to design! Shipped faster than expected! Great product! Lots of compliments already and people asking how they can get one! Thanks again!
I ordered 40+ shirts (mostly t-shirts and a few sweatshirts) for a family reunion. I used artwork that I created and the screen-printing is great! I ordered various shirt colors, all with the same artwork, and Custom Ink reached out about a possible issue with one of the artwork colors on some of the shirts. It gave me the option to let them fix it how they felt best, that's what I did, and they did great! The process was all very quick, too! Ordered regular delivery (no rush) and had the order in about 10 days. Very happy with this purchase and will definitely order from Custom Ink again!
Easy to design and order by t shirts. Editing my order was easy too and quick. My order arrived before my promised date which was awesome.
. Custom Ink are very well organize easy to order and they respond quickly to your questions and concerns while creating your design.
I am pleased with my experience with Customink. The products are great quality; the screen printing just right. Thank you also for the great customer service
Custom Ink and all of their customer service professionals have always provided excellent service! They go above and beyond!
Order process, approval process, delivery all went very smoothly. Will order here again.
So far, I have been pleased with the website operations and the assistance of Custom Ink's customer service via the online chat option.
The customer service was fabulous during the design phase. I could not be happier with the responsiveness of the folks involved in helping me get the shirts made. Awesome crew of people!
Your customer service may be the best I have ever dealt with. I have done two group orders in the past few months, and anytime I had questions or needed anything, the response was always quick and everything I needed was completed. Very impressive.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

