Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Melissa O.
California
1 review
0 helpful votes
Follow Melissa O.
Unfollow Melissa O.
Share Review
Report Review

Ordered a custom shirt as a birthday present & I was not let down. Image was clear & I couldn't be happier with the end result. It made for an excellent gift. Very short turnaround time as well between time I ordered and time I received.

Date of experience: September 3, 2020
Paul V.
California
1 review
0 helpful votes
Follow Paul V.
Unfollow Paul V.
Share Review
Report Review

Good web tool to create designs, very friendly customer service, good quality final product.

Date of experience: September 3, 2020
Melissa P.
California
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Y'all have an excellent tool on the website for editing existing art colors, and the art turned out beautifully. It could not have been better!

Date of experience: September 3, 2020
Linda B.
California
1 review
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

Excellent company!
July 24, 2020

Excellent company! Fast processing times and great products!

Date of experience: September 3, 2020
Donna Q.
California
1 review
0 helpful votes
Follow Donna Q.
Unfollow Donna Q.
Share Review
Report Review

Very impressed
July 24, 2020

Very impressed. This is my first year ordering shirts for my company, so I was a bit unsure about the whole process, and I was pleasantly surprised by how easy it was with these folks. Extremely nice, very quick and on point, and very good at figuring out exactly what it was we needed. It's hard to describe a shade of pink over the phone, but they actually nailed it perfectly on the first try. Outstanding! Not to mention what a pleasant phone conversation I had with Danielle; as someone with phone anxiety, I really appreciated that. Thank you guys!

Date of experience: September 3, 2020
Jennifer N.
California
1 review
0 helpful votes
Follow Jennifer N.
Unfollow Jennifer N.
Share Review
Report Review

Process is nice and easy to work with however I do wish there was more of a Hands-On approach during processing of the material

Date of experience: September 3, 2020
Thomas Y.
California
1 review
0 helpful votes
Follow Thomas Y.
Unfollow Thomas Y.
Share Review
Report Review

Wonderful experience and we received a quality product

Date of experience: September 3, 2020
Patricia D.
California
1 review
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

Easy-to-use website, quality shirt and printing, arrived faster than expected. Better than any competing website I have tried. This is my second order. Thank you!

Date of experience: September 3, 2020
Karen X.
California
1 review
0 helpful votes
Follow Karen X.
Unfollow Karen X.
Share Review
Report Review

Shirts look great and done in a very Tilley manner. Great communication! We do more business with custom ink

Date of experience: September 3, 2020
Peter L.
California
1 review
0 helpful votes
Follow Peter L.
Unfollow Peter L.
Share Review
Report Review

Easy to order shipment came just in time.: looks good too!

Date of experience: September 3, 2020
Kimberly O.
California
1 review
0 helpful votes
Follow Kimberly O.
Unfollow Kimberly O.
Share Review
Report Review

Process was streamlined, and very convenient. Always our first pick for branded items.

Date of experience: September 3, 2020
Bob X.
California
1 review
0 helpful votes
Follow Bob X.
Unfollow Bob X.
Share Review
Report Review

Wonderful experience. Custome Ink even reached out about the lettering on the shirt and asked to center it and make sure the letter sizing was right. Very impressed with the attention to detail. Love that you have tie dye patterns!

Date of experience: September 3, 2020
James Y.
California
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

Rush delivery was excellent and the product was also very good quality. I'll be making more custom shirts with them in the future.

Date of experience: September 3, 2020
William I.
California
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Share Review
Report Review

Exceptional product, exceptionally professional, friendly staff, exceptional response, exceptionally quick shipping! We absolutely will use Custom Ink again. Definitely an AAA+++ experience. Thank you for everything. Be well and stay safe!

Date of experience: September 3, 2020
Tom K.
California
1 review
0 helpful votes
Follow Tom K.
Unfollow Tom K.
Share Review
Report Review

The print looks just as amazing and high quality as it did on the website, and the colors match exactly. As everyone else has said, the shirts run small so you may need 1 size larger than normal. Otherwise, we are very satisfied with the final result of our shirts.

Date of experience: September 3, 2020
Susan O.
California
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Navigating through website was easy and professional. I also thought the follow up and continued emails really provided an excellent customer service touch.

Date of experience: September 3, 2020
Dorothy X.
California
1 review
0 helpful votes
Follow Dorothy X.
Unfollow Dorothy X.
Share Review
Report Review

Custom Ink has helped my business to maintain promotional status and kept us looking great during these tough times. Thank you Custom Ink!

Date of experience: September 3, 2020
Carol F.
California
1 review
0 helpful votes
Follow Carol F.
Unfollow Carol F.
Share Review
Report Review

Hopefully you really do read every one of these because you guys are awesome and we have been very happy with the customer service and quality of the products. Great job!

Date of experience: September 3, 2020
Mike P.
California
1 review
0 helpful votes
Follow Mike P.
Unfollow Mike P.
Share Review
Report Review

Great customer service! Everyone was so helpful and helped me meet my tight deadline.

Date of experience: September 3, 2020
Peter M.
California
1 review
0 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

The person who assisted me knew her stuff. She was quick and efficient with her answers. The design portion was a little confusing, but once I figured things out, it all went well.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States