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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Ordered a custom shirt as a birthday present & I was not let down. Image was clear & I couldn't be happier with the end result. It made for an excellent gift. Very short turnaround time as well between time I ordered and time I received.
Good web tool to create designs, very friendly customer service, good quality final product.
Y'all have an excellent tool on the website for editing existing art colors, and the art turned out beautifully. It could not have been better!
Excellent company! Fast processing times and great products!
Very impressed. This is my first year ordering shirts for my company, so I was a bit unsure about the whole process, and I was pleasantly surprised by how easy it was with these folks. Extremely nice, very quick and on point, and very good at figuring out exactly what it was we needed. It's hard to describe a shade of pink over the phone, but they actually nailed it perfectly on the first try. Outstanding! Not to mention what a pleasant phone conversation I had with Danielle; as someone with phone anxiety, I really appreciated that. Thank you guys!
Process is nice and easy to work with however I do wish there was more of a Hands-On approach during processing of the material
Wonderful experience and we received a quality product
Easy-to-use website, quality shirt and printing, arrived faster than expected. Better than any competing website I have tried. This is my second order. Thank you!
Shirts look great and done in a very Tilley manner. Great communication! We do more business with custom ink
Easy to order shipment came just in time.: looks good too!
Process was streamlined, and very convenient. Always our first pick for branded items.
Wonderful experience. Custome Ink even reached out about the lettering on the shirt and asked to center it and make sure the letter sizing was right. Very impressed with the attention to detail. Love that you have tie dye patterns!
Rush delivery was excellent and the product was also very good quality. I'll be making more custom shirts with them in the future.
Exceptional product, exceptionally professional, friendly staff, exceptional response, exceptionally quick shipping! We absolutely will use Custom Ink again. Definitely an AAA+++ experience. Thank you for everything. Be well and stay safe!
The print looks just as amazing and high quality as it did on the website, and the colors match exactly. As everyone else has said, the shirts run small so you may need 1 size larger than normal. Otherwise, we are very satisfied with the final result of our shirts.
Navigating through website was easy and professional. I also thought the follow up and continued emails really provided an excellent customer service touch.
Custom Ink has helped my business to maintain promotional status and kept us looking great during these tough times. Thank you Custom Ink!
Hopefully you really do read every one of these because you guys are awesome and we have been very happy with the customer service and quality of the products. Great job!
Great customer service! Everyone was so helpful and helped me meet my tight deadline.
The person who assisted me knew her stuff. She was quick and efficient with her answers. The design portion was a little confusing, but once I figured things out, it all went well.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

