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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service is my favorite! I feel like y'all treat me as though y'all have personally met me. Everyone I have worked with throughout this ordering has been above and beyond phenomenal about meeting my needs and wants.
I like you guys a lot. My only complaint is I order a lot of shirts from you but never get any coupons for discounts. I got 10% one once and the other time you sent one that was expired already. More discounts for loyal customers like myself..
LOVE all the options and how easy the product editor is. I'll definitely be ordering more!
Very happy, received timely, website took some getting accustomed too.
Overall I was very impressed with the customer service and ease of use. We will be ordering products in the future.
I absolutely love them! You all exceeded my expectations. I am so appreciative.
I talked to someone over the phone when my payment wouldn't go through the first time i went to place this order and they were so nice and helpful and genuinely caring. I wish i knew their name to give them a good review.
The shirts are great and the printing was best quality. I will absolutely order again!
Absolutely perfect and very pleased with the fact that I was called to ensure my design was perfect
WOW! First time customer with Custom Ink, however a friend highly recommended. Ordered on a Monday and received on Friday! Great quality of Hanes tagless t-shirt and the custom graphic exceeded my expectations! My husband will be thrilled as they are for his 60th birthday! Thank you Custom Ink!
I love working with custom ink Rebekah Coughlin always takes the time to be sure my order is correct and that I am getting the product that works best with my project! I look forward to working with her and the rest of the Custom Ink team again for future products and merch!
Mitchell was extremely helpful in helping us with our order. Hands down great customer service!
Consistent results. Accurate reproduction of my design. Delivery as planned.
I believe my family and I got a very good deal, the quality, and the price for our fundraiser. I have been getting texts and calls all day, saying that the masks were nice. Thanks again.
For the price I paid my t shirt was poor quality print was to dark didn't come out right never again will I use custom ink
Great! They re-drew are blurry pic & it turned out so cool! Very helpful & quick turnaround.
Best experience ever. Website super easy to use. Customer service folks amazing friendly and helpful. I will definitely order again.
I love my new t-shirt! I'll be ordering more for sure. Thanks Custom Ink, ya'll did an awesome job! :) Great communication on my order from begging to end and awesome final product, thanks again!
Your customer service and emails were GREAT! I have zero complaints. I will order again. I actually have 3 other shirts you did for our girls camp. But my daughter ordered them so that's her account. This year was my turn. Thanks again super job!
Everyone was very patient and helpful, great service!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

