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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Christine H.
California
1 review
0 helpful votes
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We made these for our family vacation, and these were just fantastic! Super helpful in fine tuning our design, great customer service, quick shipping and good quality shirts! The shirts did fit *just right*, so fingers crossed for no shrinking in the wash! My whole family is SO excited!

Date of experience: September 3, 2020
Angela A.
California
1 review
0 helpful votes
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Although it feels a bit pricey for custom shirts, I actually didn't hunt around too much becuase the website was so easy to navigate. Once I placed my order, I got an alert to contact customer service about the artwork. I thought, Here we go... actually, a human picked up very quickly, was totally affable and well spoken and seemed vested in the overall product as we discussed changing the color of the tshirt. He also offered that the 'white' in the back of the artwork could be taken out. Great customer service shouldn't be rare, but it is. He was terrific. Wish I saved his name! When the box came, I had that moment of, Well, It's not going to be great, but it will be fine. SO WRONG. I am floored at the clarity. I am SUPER excited and will gladly pass on your site to my colleagues and will use you again. Fabulous! Thank you!

Date of experience: September 3, 2020
Sharon Y.
California
1 review
0 helpful votes
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I would order again! I had a challenging technical design and the Custom Ink team pulled through for me fantastically!

Date of experience: September 3, 2020
Elizabeth Q.
California
1 review
0 helpful votes
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I love you guys!
July 11, 2020

I love you guys! Fast delivery, great quality, intuitive online tools. I recommend Custom Ink to all of my friends.

Date of experience: September 3, 2020
Anna L.
California
1 review
0 helpful votes
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CustomInk definitely exceeded our expectations. It took MAYBE 2 weeks, if that, for 30 shirts to come in!

Date of experience: September 3, 2020
Brenda W.
California
1 review
0 helpful votes
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The website is very easy to use with countless designs and options to choose from. It was so simple turning the idea I had in my mind into an actual piece of clothing.

Date of experience: September 3, 2020
Thomas J.
California
1 review
0 helpful votes
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Packaging of shot glasses needs to be better, 25 of 144 were chipped, cracked, and completely broken. Out of the ones that survived only 1 of the prints was smeared. The shot glasses themselves were very nice and the details of the prints were clear and clean.

Date of experience: September 3, 2020
Laura K.
California
1 review
0 helpful votes
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We saw a mask and immediately knew we needed our logo on them. Easy to order, approve and we received a beautiful product!

Date of experience: September 3, 2020
Thomas E.
California
1 review
0 helpful votes
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Excellent customer service. Redesign was an easy experience. Good work!

Date of experience: September 3, 2020
Jay G.
California
1 review
0 helpful votes
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I'm very happy with the result and the quick turnaround. Thank you.

Date of experience: September 3, 2020
Sharon V.
California
1 review
0 helpful votes
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Easy site yo operate, customer service and email updates were efficient. I had a great experience and looking forward to ordering again.

Date of experience: September 3, 2020
Nicole T.
California
1 review
0 helpful votes
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Custom Ink is great! I use you every year for our family gathering/golf tournament

Date of experience: September 3, 2020
Dave B.
California
1 review
0 helpful votes
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Quality work, excellent customer service, fast resolution to any issues. Overall great doing business with you.

Date of experience: September 3, 2020
Amy M.
California
1 review
0 helpful votes
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Custom ink exceeded my expectations. Shirts look great, service was exceptional and shipping was fast.

Date of experience: September 3, 2020
Sarah P.
California
1 review
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Fast, easy to use and great turn around time. Said it would take 2 weeks but it only took one week to get here. I would just like for the print to take up more space on the shirt but other than that I truly have no complaints.

Date of experience: September 3, 2020
George R.
California
1 review
0 helpful votes
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The 2x3 banner I ordered came in the time frame specified, and to proof design. For this and previous items, the quality of the work has been very good. As for the small banners, they are meant to be used at specific memorial services, and with proper care and storage I expect to get many years of service from them.

Date of experience: September 3, 2020
Dan Z.
California
1 review
0 helpful votes
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Fast, easy to use and great turn around time. Said it would take 2 weeks but it only took one week to get here. I would just like for the print to take up more space on the shirt but other than that I truly have no complaints.

Date of experience: September 3, 2020
Virginia K.
California
1 review
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Designing was great, but what the product arrived it had blobs of a darker blue and was 2 colors

Date of experience: September 3, 2020
Maria B.
California
1 review
0 helpful votes
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So happy with my order. Our design was printed clear and bold with vivid color. More importantly I was happy that Custom Ink overviews and asks for our approval before printing and my order was delivered on time.

Date of experience: September 3, 2020
Mike I.
California
1 review
0 helpful votes
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Thank yall so much!
July 11, 2020

Thank yall so much! You guys are the best perfect design excellent customer service I'm very satisfied. Will order again!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States