On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
We monitor reviews for authenticity
I made a custom picture using lots of colors and outlined fonts and Custom Ink printed it perfectly on the shirt. I was impressed and will definitely come back to Custom Ink for all of my custom shirt needs.
The printing is much better than I expected! My only regret is that I should have made the image larger, because it looks a bit small on the large (& XL) adult shirts. I didn't think to ask for guidance during my on-line chat session - but the chat session was still very helpful. I haven't washed any of the shirts yet, but I think the custom ink website has directions. All in all, very pleased with the product quality, the printing and the service.
I was very impressed with online assistant system you have. Very helpful with my design. I have used Vistaprint in the past and only somewhat happy with the service they provide.
Your service was spot on I had great communication with the Sales & Art department I look forward to working with you again. Thank you very much.
Customer service was great each time I called and delivery was prompt! The shirts were wrapped and packaged well!
Very helpful and friendly associates to assist with the entire process. Appreciated how easy it was to speak to, and receive help from an associate to make the entire process headache free.
I have worked with Custom Ink for many years and always receive amazing service and products. This year I worked with Kate Armstrong. She was amazing.
Nice web-site very easy to work with. Quality material shirt with printing as I designed it. Very Happy with my purchase.
I've used Custom Ink multiple times now. You all have been so quick with everything, and customer service has been incredible!
Customer service was great in setting up a tax exempt account for us and getting our order placed very quickly!
Great customer service. No matter who i email, they are always willing to help with my order
Excellent experience. Very intuitive, design looks great, and they arrived quickly.
The process was good, the product is terrible. Letters come off after one wash, had to order from another supplier, waste of money
I am very happy with the customer service and the t-shirts I received. However, I have received way too many emails about additional promotions since I started this process.
I had a misspelling on my shirt and emailed immediately when I realized it. I received a prompt response back and they were able to correct it. The image I included came out great and the quality of the shirts I received were wonderful. I will definitely use this company again.
Overall, I had a great experience. The employees were there quickly when I needed absolutely anything, even just a quick question. The shirts came on time and look fantastic.
The shipment arrived early and in plenty of time for my teams season. The shirts are awesome. Thank you
CustomInk kept up constant communication with me to ensure I was in the loop during the entire process.
I have always loved Custom Ink's customer service. That is why I stay with them!
Love using it and the design selection that it offers for public consumption, a wide array!
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members