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Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Adam N.
California
1 review
0 helpful votes
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Custom ink its on easy way to design your logo I highly recommended to other people.

Date of experience: September 3, 2020
Sandra Y.
California
1 review
0 helpful votes
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Easy to design and order. Quality material. Great value. Very pleased with the results. Perfect for your small business. Highly recommend.

Date of experience: September 3, 2020
Karen Q.
California
1 review
0 helpful votes
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First Time dealing with Custom Ink and we had a great experience! The rep who worked with me over the computer was fantastic in helping me achieve the design I wanted for our company work wear. Love the fact that if I want more apparel I can just sign on and order with my saved artwork! I will be placing more orders in the future for sure!

Date of experience: September 3, 2020
Donna L.
California
1 review
0 helpful votes
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This was my third purchase from you. You showed much more attention to me this time than last. That was greatly appreciated.

Date of experience: September 3, 2020
Stephanie I.
California
1 review
0 helpful votes
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No complaints at all. My shirt looks good and I got it quick enough. I'm more than likely gonna buy more

Date of experience: September 3, 2020
Ben M.
California
1 review
0 helpful votes
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Easy to design online. Came out exactly as expected

Date of experience: September 3, 2020
Nick S.
California
1 review
0 helpful votes
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I found it difficult to locate what I was looking for: purhase of a single custom designs boy's t shirt. But customer service took me right to it. Excellent experience over all and excellent product as well.

Date of experience: September 3, 2020
Brenda F.
California
1 review
0 helpful votes
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I would recommend this company to anyone! My son passed away and I needed a shirt that had something with a memory logo on it. They had a large selection of logos for my need. Thank you Custom Ink for all your help!

Date of experience: September 3, 2020
Janet T.
California
1 review
0 helpful votes
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As a repeat customer I am extremely satisfied with everything about my experience with Custom Ink. Please to not politicize, remain neutral and I'll be back again. Thank you.

Date of experience: September 3, 2020
Anna H.
California
1 review
0 helpful votes
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Loved the outcome of t hff e printed shirt, as well as using Hsines brand and bagless. We ar so pleased and will certainly use your shop again! Thank you!

Date of experience: September 3, 2020
John N.
California
1 review
0 helpful votes
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I enjoyed ordering from you. The lady I talked to Courtney A was so helpful. She was so good that I will order something else soon just to be able to talk to her. It was a pleasure. Good people are hard to find. She's a keeper.

Date of experience: September 3, 2020
Bill P.
California
1 review
0 helpful votes
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Easy to work with
July 3, 2020

Easy to work with. Wish there were more color and style options for single quantity purchases.

Date of experience: September 3, 2020
Donna X.
California
1 review
0 helpful votes
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The final product was even better then the preview on the website! My order came in even quicker then I had expected, and I ordered 100 shirts. All the sizes were the exact size I ordered. Custom Ink did so good on my tee shirts that I ordered hoodies as well! Super pleased, and will use Custom Ink again!

Date of experience: September 3, 2020
Charles C.
California
1 review
0 helpful votes
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I appreciate the variety of stylish design options, the design feature, and the many options to choose from. I will definitely use this company again.

Date of experience: September 3, 2020
Anna D.
California
1 review
0 helpful votes
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I loved the shirt
July 3, 2020

I loved the shirt. It brought my art to life and I could not believe the details of my colors. The company has definitely gotten a new custome

Date of experience: September 3, 2020
Kimberly K.
California
1 review
0 helpful votes
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At first everything was great customer service and everything was good but then looking at the back of some of the shirts the print is crooked and off slightly. The print that was approved didn't have the print crooked and others are normal. Usually everything is great but this time the shirts are not all the same.

Date of experience: September 3, 2020
Laura P.
California
1 review
0 helpful votes
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Always delivers good quality printed clothing that keeps me as a repeat customer time and time again.

Date of experience: September 3, 2020
Jim J.
California
1 review
0 helpful votes
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Customer service has always been pleasant, and made an effort to assist me with issues. Unfortunately, in every order I have placed (3 total), there has be printing mistakes twice, and product defect once.

Date of experience: September 3, 2020
Paul L.
California
1 review
0 helpful votes
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I submitted a faded picture for the look. The final result was way too vibrant. Most would be happy but I wanted the faded look

Date of experience: September 3, 2020
Dave K.
California
1 review
0 helpful votes
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I have been ordering from CustomInk for years and have never had a bad experience.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States