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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Peter J.
California
1 review
0 helpful votes
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The whole process from start to finish was super easy and fun!

Date of experience: September 3, 2020
Anthony E.
California
1 review
0 helpful votes
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My experience with Custom Ink was great. Creating my design was really easy. The website has a lot of great design options to choose. Very friendly and helpful staff. My business t-shirts looked amazing! Great quality shirts and great bold design. I loved my shirts and so did my customers. Thank you!

Date of experience: September 3, 2020
Carol W.
California
1 review
0 helpful votes
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Everything looks great on the tanks and back of the t-shirt that I ordered but the logo on the front of the t-shirt is up way too high- even higher than the proof. Someone assured me on the phone that they know where to put the artwork, and I would think that there's some standard of logo placement on the front left of a shirt. The proofs had a statement that said something along the lines of "your artwork might look like it's in the wrong spot but our team of experts will know where to place it". My client is now receiving comments that the logo is illegible because it's almost on some people's shoulder. For the hundreds of dollars spent, this is something that should have been noticed.

Date of experience: September 3, 2020
William I.
California
1 review
0 helpful votes
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It was really easy to order the cups. The site walked me right through everything. I didn't have a problem at all. The cups turned out great! I would use them again for my next design.

Date of experience: September 3, 2020
Carol Z.
California
1 review
0 helpful votes
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I am very happy with the shirts but I wish the color of the T was as vi rant in person as it was on the website.

Date of experience: September 3, 2020
Michael J.
California
1 review
0 helpful votes
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As always, Custom Ink is good to work with. Definitely would order again.

Date of experience: September 3, 2020
Susan D.
California
1 review
0 helpful votes
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First time user customer. Fast and accurate process.

Date of experience: September 3, 2020
Steven F.
California
1 review
0 helpful votes
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These tank tops are so great! The color is beautiful, the image was lovely, and they are so soft!

Date of experience: September 3, 2020
Margaret C.
California
1 review
0 helpful votes
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The final product was excellent, but the ordering process online and over the phone was confusing.

Date of experience: September 3, 2020
Michael J.
California
1 review
0 helpful votes
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Your staff were both helpful and patient as I worked through design, t-shirt, color and size options.

Date of experience: September 3, 2020
Steven I.
California
1 review
0 helpful votes
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Very good experience. Quality t shirt, well laid out lettering.

Date of experience: September 3, 2020
Kathleen Y.
California
1 review
0 helpful votes
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Everything was well made and I'm happy with the results. I would love to continue to but from your company. I have purchased around 2500. 00 in the past 2 months. I would like to get a discount on future purchases. Custom ink is high quality work but very over priced for a continued buyer. I'm a big promoter of business and believe in advertising. Please consider a discount for future purchases. Thanks, Brandon

Date of experience: September 3, 2020
Stephanie U.
California
1 review
0 helpful votes
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I was very impressed with staff's responsiveness to my many questions and ecstatic about the quick turnaround of the order.

Date of experience: September 3, 2020
Barbara S.
California
1 review
0 helpful votes
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I ordered hats for my staff, and everyone loves them! They were exactly the way they looked online. The forest green was so pretty in person and looked great with a white logo. There are design limitations and price add ons, but I suppose that is to be expected. The most important to me was that they looked the same as the photos and the hats were good quality, especially for the price. Customer service and delivery were quick! I appreciate it greatly! Our nonprofit will be rocking our hats a lot :)

Date of experience: September 3, 2020
Susan I.
California
1 review
0 helpful votes
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Contacted customer support a couple times and they were quick and very helpful!

Date of experience: September 3, 2020
Sam V.
California
1 review
0 helpful votes
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The website was awesome and so easy to use! I really appreciate the templets for me to use because I am not an artistic person.

Date of experience: September 3, 2020
Lisa P.
California
1 review
0 helpful votes
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Impressed with company, site service speed everything.

Date of experience: September 3, 2020
Dorothy R.
California
1 review
0 helpful votes
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User friendly interface, easy customization and endless options. Great service and prompt delivery. Very happy with the experience.

Date of experience: September 3, 2020
Dave I.
California
1 review
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The customer service, website and ordering process were all great. We have ordered shirts in the past and been very satisfied. This year we ordered a variety of sizes from youth med to womens xxl. The shirts look good but the brand Anvil jersey runs small. We aren't going to be able to use alot of the shirts we ordered because of the size. Sad. It was expensive and is usually worth it but not this year.

Date of experience: September 3, 2020
Mike T.
California
1 review
0 helpful votes
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Every time I order with CustomInk it's always a great product. Thank y'all so much especially during these trying times that we are in. I am and will continue to be a loyal customer

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States