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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Scott P.
California
1 review
0 helpful votes
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I am delighted with my order. Everything is perfect. I spoke to someone in customer service with a question about my design, and she was very helpful. I appreciate the improvements that you have made on your website. It is so much easier to buy t shirts for men, women and kids in the same color and design all at once. In my first order, I had to make 3 separate orders.

Date of experience: September 3, 2020
Sharon H.
California
1 review
0 helpful votes
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Quick and efficient by far! Thank y'all so much for not only being user friendly, but having amazing staff to help with any issues!

Date of experience: September 3, 2020
Daniel K.
California
1 review
0 helpful votes
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Design was incredibly easy and shipping time was accurate. Very easy process.

Date of experience: September 3, 2020
Paul L.
California
1 review
0 helpful votes
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The website was intuitive and had a lot of great customization options. You guys made it really easy and I'm curious to check out other products in the future.

Date of experience: September 3, 2020
Paul C.
California
1 review
0 helpful votes
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They were really fast to review my order and suggest alternate images for me as I happened to use a copyrighted image. I also had to update my shipping and was done no problem. Hit the delivery date as expected. Good experience.

Date of experience: September 3, 2020
Nancy J.
California
1 review
0 helpful votes
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Yes, there was a moment when I was uncertain that the picture I sent in would still have that outline of the background when the shirt was printed, but when I spoke with the young lady [The last customer service rep] she was so helpful, I wanted to use her voice on my voicemail. When the shirts arrived I was blown away by how they looked and felt.

Date of experience: September 3, 2020
Christine Z.
California
1 review
0 helpful votes
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Incredibly fast turnaround on a last-minute decision to order. I couldn't be more pleased with the overall results.

Date of experience: September 3, 2020
Jack J.
California
1 review
0 helpful votes
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This was a very positive experience for me! I had frequent contact with Maggie from Satisfaction Assurance just making sure that everything turned out great! I will use your company again and will highly recommend it to others!

Date of experience: September 3, 2020
Tony G.
California
1 review
0 helpful votes
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Very happy with the t-shirts. They looked just like the design I created on the web site. Decent turn around time, I will be buying more t-shirts from CustomInk.com.

Date of experience: September 3, 2020
Nicole M.
California
1 review
0 helpful votes
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Custom Ink provides exceptional products and service. The website is easy to navigate and create unique designs for every events. The designers are always available to offer professional advise. On my order the design team contacted me to offer a color change that improved the look and even saved me money! Thank you so much for your commitment to producing such quality products

Date of experience: September 3, 2020
Eric C.
California
1 review
0 helpful votes
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User friendly web site. I was able to design my shirts and complete my order in less than fifteen minutes.

Date of experience: September 3, 2020
Mike Z.
California
1 review
9 helpful votes
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The printing was EXACTLY what I was wanting! The shirt however, is terrible. I've never owned a white t=shirt that was so ill-fitting and almost see through. Really unsatisfied with the shirt only. I wear a XXL, it says XXL, but is just tight around and does not fit well and it is so thin, that I'm fairly certain it won't last very long... was really expecting so much more for the amount I spent on 2 shirts.

Date of experience: September 3, 2020
Deborah G.
California
1 review
0 helpful votes
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The website is very user-friendly, but I advise getting a test print done first to ensure both proper image placement and proper fit.

Date of experience: September 3, 2020
Dorothy H.
California
1 review
0 helpful votes
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Thanks the service was great. Some snags, but got through that.

Date of experience: September 3, 2020
William Q.
California
1 review
0 helpful votes
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I was extremely surprised by the hands-on customer service - Custom Ink reached out to me when I ran into a copyright issue and very quickly (in 24 hours, or so) a very nice alternative logo that the designed themselves. Once the project was finalized I had the shirts in my hands in about week.

Date of experience: September 3, 2020
Rebecca D.
California
1 review
0 helpful votes
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I am the ultimate repeat customer. I not only use CustomInk for all of my custom printing needs (often using their rush feature, and they even get it there early), but I find excuses to use their services. Thank you!

Date of experience: September 3, 2020
Angela W.
California
1 review
0 helpful votes
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I'm a repeat customer and each time I order it's the same, consistent experience and it's great. I've always had a wonderful experience using Custom Ink. I now know how to build a shirt design using the provided images (always looking forward to additional images being added), and the shirts are always exactly how I've designed them. The quality is great and the fact that there are so many options with no minimum quantities, means I can do a small order which is perfect for smaller get togethers where you only need a handful of shirts. It's great!

Date of experience: September 3, 2020
Lisa U.
California
1 review
0 helpful votes
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Custom Ink had provided me with exceptional customer service and ensured I would have my product done perfectly and recieve it on time. I live chatted online with an associate of custom ink by the name of Antonio. He was a big help and was able to process my order quickly and easily while ensuring me that Custom Ink would do a perfect job on my logo. Thank you Custom Ink and Antonio!

Date of experience: September 3, 2020
Diane G.
California
1 review
0 helpful votes
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It was wonderful using your website and sooo easy! There were no hiccups at all and thank you!

Date of experience: September 3, 2020
Amy T.
California
1 review
0 helpful votes
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Good company, really good artwork and material. Will order from them again

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States