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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Deborah T.
California
1 review
0 helpful votes
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It was fast and easy. But i wish final result was better

Date of experience: September 3, 2020
Melissa U.
California
1 review
0 helpful votes
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Great experience, easy web site to navigate and good customer service, shirt quality was nice and was shipped as expected and actually received items earlier than expected. Thank you!

Date of experience: September 3, 2020
Patricia I.
California
1 review
0 helpful votes
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It was a great experience making my custom shirt. Already gotten several comments

Date of experience: September 3, 2020
Mary B.
California
1 review
0 helpful votes
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Easy design and ordering, quick delivery - thank you!

Date of experience: September 3, 2020
Kevin V.
California
1 review
0 helpful votes
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Overall, it was a positive experience. It was an easy and convenient process too.

Date of experience: September 3, 2020
Sharon N.
California
1 review
0 helpful votes
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I uploaded my own image and shose the shirts I wanted for our family reunion. The website was easy to use and adjust the image and colors. The site estimated a 2 week delivery timeframe when the order was placed, but I got them in 4 days. I was so suprised.

Date of experience: September 3, 2020
Thomas M.
California
1 review
0 helpful votes
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A great creative team! My tshirt design was replicated, printed perfectly. Easy to use website and great customer service. Thank you!

Date of experience: September 3, 2020
David I.
California
1 review
0 helpful votes
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I think they turned out very well just how we like! Thank you!

Date of experience: September 3, 2020
Adam Q.
California
1 review
0 helpful votes
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My experience with communication was good but the editing was not met I am not satisfied.

Date of experience: September 3, 2020
Kevin A.
California
1 review
0 helpful votes
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We are so pleased with our purchase! The shirt was even more beautiful in person. It was exciting to get to see a preview of the item prior to purchasing.

Date of experience: September 3, 2020
Michelle P.
California
1 review
0 helpful votes
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The ordering process was seamless as the website guides you through the entire process. After uploading my own design and picking out the t shirt and color/size, it took about a week to get my final product. The only hesitation I had was the quality to price ratio. I've printed and ironed on shirts myself in the past, and thats the type of quality I got. I was a little disappointed that it didn't come out more professional looking.

Date of experience: September 3, 2020
Sandra A.
California
1 review
0 helpful votes
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I had to call and switch my delivery date and it could not have been handled more kindly or quickly!

Date of experience: September 3, 2020
Steven O.
California
1 review
0 helpful votes
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Custom Link surpassed my expectations. I received the order a few days prior to the guaranteed delivery date and was pleasantly surprised. The material of the hoodie was soft and comfortable. The screen printing looks clean and very well done!

Date of experience: September 3, 2020
Tom I.
California
1 review
0 helpful votes
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I'm happy with the service but not happy that someone did not contact me to tell me that the logo on the back is really small

Date of experience: September 3, 2020
Dan L.
California
1 review
0 helpful votes
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I love the shirts and how easy it was to add my companies logo, and print on both sides. As well the communication about where we were in the process was great.

Date of experience: September 3, 2020
Dave Z.
California
1 review
0 helpful votes
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I had the best customer service, truly! I wish I could remember his name. All I remember is that he lives near Tahoe and has a fiance and two dogs. But he was the NICEST and most helpful, sociable customer service rep I've ever had. Please find out who helped me and give the man a free lunch or shoutout or something. He made the experience great and soooo much easier.

Date of experience: September 3, 2020
Jason J.
California
1 review
0 helpful votes
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Customer service was excellent. We're very happy with the final product. Thank you!

Date of experience: September 3, 2020
Joseph M.
California
1 review
0 helpful votes
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My order was pretty complicated, 12 shirts with different pictures on the back, women's, mens, toddler shirt sizes and various messages to go along with the design on the front of the shirt. They made this process so easy, custom and we are super thrilled with the result. Morgan and the rest of the team was able to meet all of our requests and was never impatient or annoyed with our changes.

Date of experience: September 3, 2020
Frank D.
California
1 review
0 helpful votes
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No complaints!
June 30, 2020

No complaints! Final image was better than my downloaded logo image! Excellent!

Date of experience: September 3, 2020
Thomas T.
California
1 review
0 helpful votes
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Ordering with custom ink was easy and delivery was fast, I received my custom shirt within a week. I'm very pleased with the service and plan on ordering through custom ink again in the future.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States