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Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Richard P.
California
1 review
0 helpful votes
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Thank you for "cleaning up" my artwork for my logo. Looks awesome with the bright light blue print

Date of experience: September 3, 2020
Deborah Y.
California
1 review
0 helpful votes
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I appreciate the fast turn around time! The shirts were an awesome addition to a last-minute event!

Date of experience: September 3, 2020
Laura P.
California
1 review
0 helpful votes
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We just received our second order. Everything from beginning with the design to the finished product was easy. Customer service is so friendly, and the quality is great. Thank you

Date of experience: September 3, 2020
Sharon D.
California
1 review
0 helpful votes
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Aside from the unfortunate mix up receiving not what we had ordered everything else was good.

Date of experience: September 3, 2020
Brenda J.
California
1 review
0 helpful votes
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The whole experience was quick painless and exactly what I ordered.

Date of experience: September 3, 2020
Kevin N.
California
1 review
0 helpful votes
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So fast and easy and I know that if something isn't quite centered correctly they will fix it

Date of experience: September 3, 2020
Daniel U.
California
1 review
0 helpful votes
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This happened to me before I wish you would write a big notice is a product runs small

Date of experience: September 3, 2020
Lisa L.
California
1 review
0 helpful votes
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Over all very helpful to create the perfect design.

Date of experience: September 3, 2020
Robert M.
California
1 review
0 helpful votes
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Website was very user friendly with a lot of great product choices. I was mostly impressed by the communications from your team. From the minute I placed the order there was email contact with a name for me to get a hold of if I had any questions. I was notified every step of the way at critical points and the shirts arrived a day earlier than promised and they look terrific!

Date of experience: September 3, 2020
Donna I.
California
1 review
0 helpful votes
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Quality and service and speed of shipping is as always an A+++ with CustomInk.com. This is our second time using them and we will continue to do so for years to come.

Date of experience: September 3, 2020
Jim X.
California
1 review
0 helpful votes
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Overall experience with Custom Ink was great from beginning to end

Date of experience: September 3, 2020
Jim U.
California
1 review
0 helpful votes
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The customer service was awesome. I chatted with Zach through the chat line and he helped me out with a few things as well as giving me options to keep my order within my price limit. I would DEFINITELY recommend Custom Ink!

Date of experience: September 3, 2020
Peter D.
California
1 review
0 helpful votes
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Im really pleased with my order i love my new shirt

Date of experience: September 3, 2020
Jay T.
California
1 review
0 helpful votes
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Very impressed!
June 30, 2020

Very impressed! I submitted two changes on my artwork and they still managed to get me my entire order of a couple hundred shirts within a week!

Date of experience: September 3, 2020
Paul T.
California
1 review
0 helpful votes
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Thank you so much!
June 30, 2020

Thank you so much! Our command bought up as many shirts as they could possibly get. We may have to put in another order already!

Date of experience: September 3, 2020
Steve M.
California
1 review
0 helpful votes
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I was pleased with the overall service and turnaround time.

Date of experience: September 3, 2020
Shirley W.
California
1 review
0 helpful votes
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The only negative about my whole encounter and purchase was that to buy only one T-shirt it's very very expensive. It was for a special occasion. I did not have time to try to do the Facebook group purchase but that is a good idea for some people.

Date of experience: September 3, 2020
Stephen T.
California
1 review
0 helpful votes
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Easy to design
June 30, 2020

Easy to design. Easy to estimate pricing. Easy to order. T-shirts came out great. Would definitely order from Custom Ink again in the future!

Date of experience: September 3, 2020
Jim U.
California
1 review
0 helpful votes
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The customer service was amazing. The person who updated me about the status of my shirt order (Katie S.) was amazing at keeping me updated and answering any questions I had. The quality of the shirt was amazing and looked even better than expected.

Date of experience: September 3, 2020
Kathleen C.
California
1 review
0 helpful votes
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Love the opportunity and quality of work. For the designs though there should be more variations of lets say the: Cross. More images to use of the Cross. Not just the same image.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States