Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Cynthia J.
California
1 review
0 helpful votes
Follow Cynthia J.
Unfollow Cynthia J.
Share Review
Report Review

Process was easy from ordering to approving design to receiving the masks.

Date of experience: September 3, 2020
Jennifer D.
California
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

Overall this experience couldn't have been easier or faster. It's a tremendous value, for sure. I will order again.

Date of experience: September 3, 2020
Kevin P.
California
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Share Review
Report Review

Everything was as I ordered and shipping was pretty fast.

Date of experience: September 3, 2020
Dan C.
California
1 review
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Custom Ink is the BEST! My order arrived ahead of time even with add-on. Everyone I spoke with went above and beyond to help make my mom 90th celebration a success!

Date of experience: September 3, 2020
Brenda P.
California
1 review
0 helpful votes
Follow Brenda P.
Unfollow Brenda P.
Share Review
Report Review

This is the third time I've used Custom Ink and every experience with them has been phenomenal. The process is easy, customer friendly, and efficient. The pricing is very reasonable for the product and service you get. I look forward to using them again in the near future.

Date of experience: September 3, 2020
Sharon D.
California
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

Everything from beginning to finish is easy and efficient. Have been ordering our company logo t-shirts from you for a couple of years and will continue to do so! Custom Ink takes care of us every single time!

Date of experience: September 3, 2020
Charles Z.
California
1 review
0 helpful votes
Follow Charles Z.
Unfollow Charles Z.
Share Review
Report Review

I had a very very great experience with Custom Ink, the staff was very helpful and friendly, great customer service, fast delivery.

Date of experience: September 3, 2020
Nick R.
California
1 review
0 helpful votes
Follow Nick R.
Unfollow Nick R.
Share Review
Report Review

Everyone i worked with was amazing! And the t-shirts are awesome!

Date of experience: September 3, 2020
David X.
California
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

Designing the shirt is easy and fun to do, and it's a breeze to customize. The shipping was fast, but not that well packed.

Date of experience: September 3, 2020
Michelle H.
California
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

I liked the overall service very timely and successful on making me feel important

Date of experience: September 3, 2020
Karen L.
California
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

I think the quality of the tee shirt is very good, I like the print as well.

Date of experience: September 3, 2020
Steven M.
California
1 review
0 helpful votes
Follow Steven M.
Unfollow Steven M.
Share Review
Report Review

I was pleased with the my shirts I will order again

Date of experience: September 3, 2020
Anthony E.
California
1 review
0 helpful votes
Follow Anthony E.
Unfollow Anthony E.
Share Review
Report Review

Excellent product with quality workmanship. Communication was excellent. Will do business again if the need arisex

Date of experience: September 3, 2020
Dorothy R.
California
1 review
0 helpful votes
Follow Dorothy R.
Unfollow Dorothy R.
Share Review
Report Review

Do you offer discounts to re-order more? Would there still be 20 item minimum? Ben

Date of experience: September 3, 2020
Jennifer X.
California
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

My daughter in law helped me with the site but it looked very easy to use. You have a lot of ideas to use.

Date of experience: September 3, 2020
Virginia O.
California
1 review
0 helpful votes
Follow Virginia O.
Unfollow Virginia O.
Share Review
Report Review

I wasn't able to get my initial design printed because of copyright. The team reached out through email and explained this to me. They helped me to create a new design that was close to what I wanted. It was no problem at all, and I really loved how they were able to help throughout the whole process. They even sent a mock design to help me redesign. Thank you again and I will definitely recommend Custom Ink to people.!

Date of experience: September 3, 2020
Sarah U.
California
1 review
0 helpful votes
Follow Sarah U.
Unfollow Sarah U.
Share Review
Report Review

Custom Ink was very customer-service oriented and for that I am quite impressed! I always find communication to be key in anything that anyone does and in this respect, Custom Ink was amazing! I had to cut back on the # of colors we used to cut down on the price and I'm slightly disappointed in that but overall the quality is great and I am quite happy with the end product! The price was reasonable for the quality and the design but adding a few more details without extra-added costs would have been nice. Overall, the experience was really good and I would recommend others to use your services.

Date of experience: September 3, 2020
Linda A.
California
1 review
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Custom Ink has provided me with excellent Customer Service and support for over 3 years. I have placed multiple orders and every t shirt has been wonderful. They have provided me with great options to save money as well as making sure my design was the highest quality!

Date of experience: September 3, 2020
Paul Z.
California
1 review
0 helpful votes
Follow Paul Z.
Unfollow Paul Z.
Share Review
Report Review

I ordered three shirts as a surprise to my husband and sister for our RV trip during the 4th of July holiday. It was a risk, since I'd never ordered before, but the shirts met all expectations, including being delivered on time!

Date of experience: September 3, 2020
Donna M.
California
1 review
0 helpful votes
Follow Donna M.
Unfollow Donna M.
Share Review
Report Review

I don't consider myself tech savvy but designing and ordering the shirt couldn't have been any easier for me.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States