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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Ruth Q.
California
1 review
0 helpful votes
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Very easy to customize my order, the received hoodie was exactly what I was hoping for.

Date of experience: September 3, 2020
Kimberly G.
California
1 review
0 helpful votes
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Overall experience was very good, I just wish sizes were better

Date of experience: September 3, 2020
Jeff M.
California
1 review
0 helpful votes
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Disappointed in the fact that it has 2 different logos on it

Date of experience: September 3, 2020
Susan Y.
California
1 review
0 helpful votes
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From ease of use with the website through cost and right down to quality we couldn't be happier, I would highly recommend Custom Ink.

Date of experience: September 3, 2020
Jack R.
California
1 review
0 helpful votes
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Very easy to design the logo and the shirts look great!

Date of experience: September 3, 2020
Kevin Q.
California
1 review
0 helpful votes
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Ordering was extremely easy and the website is user friendly. Approval of design was easy as well.

Date of experience: September 3, 2020
Maria P.
California
1 review
0 helpful votes
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My design went over big. My people went nuts but I expect that you will not GIVE MY DESIGN to anyone else. Thanks

Date of experience: September 3, 2020
Eric E.
California
1 review
0 helpful votes
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It's so easy to add personal art and design on this platform, even on mobile.

Date of experience: September 3, 2020
Martha V.
California
1 review
0 helpful votes
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Custom Ink is rad
June 29, 2020

Custom Ink is rad. Easy to use design lab for my group's custom t-shirts... lots of art and fonts to choose from. Their customer service is easy breezy and always fun to talk to. Product selection is plentiful... I went with the Comfort Colors shirts which were durable and soft with neat color options. Thanks Custom Ink!

Date of experience: September 3, 2020
Deborah L.
California
1 review
0 helpful votes
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Order last minute shirts for our congregation and Custom Ink did an amazing job! I received help all the way from designing to having 75 t-shirts delivered to my home in 3 days. The shirts look amazing, we got the DryBlend 50/50 and the material was so comfortable and soft. It was perfect for an outdoor service in this summer heat. Thank you Custom Ink! This was my second time ordering and plan on ordering again.

Date of experience: September 3, 2020
Michael X.
California
1 review
0 helpful votes
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Overall ordering and delivery experience was very good. Just the quality of the product is not what it says on the website.

Date of experience: September 3, 2020
Mike R.
California
1 review
0 helpful votes
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I'm very satisfied with the product, however, I misjudged the size. I didn't realize that the material was pre-shrunk, so I ordered much too large--fortunately, I found someone it will fit. Designing was very easy, so I'm going to make a few changes and order another; hopefully, I'll get the size right. My only suggestion-not a complaint-there should be an easy way for someone else to order (not change) my design. I know that isn't your business model, but its another option.

Date of experience: September 3, 2020
Stephen O.
California
1 review
0 helpful votes
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Superior customer service, prompt, very professional.

Date of experience: September 3, 2020
John T.
California
1 review
0 helpful votes
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Overall, working with CustomInk was great. Zach, my customer service rep was awesome and made the whole process easy!

Date of experience: September 3, 2020
Sam V.
California
1 review
0 helpful votes
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My original order flagged designers as the color shirt and print I ordered were not going to offer much contrast. (Dark grey shirt with black print.) I was looking for a subtle difference but I received an email and a phone call explaining how the dark grey shirt was more of a distressed black. They gave me three options for proceeding, along with links to each new design. I choose to go with the heather grey shirt with black writing and actually prefer it to my original design.

Date of experience: September 3, 2020
Sarah D.
California
1 review
0 helpful votes
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Really grateful for the customer service chat, that helped speed up my process quite a lot!

Date of experience: September 3, 2020
Kevin J.
California
1 review
0 helpful votes
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High quality, soft polos. Good follow through and customer service.

Date of experience: September 3, 2020
Helen M.
California
1 review
0 helpful votes
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Every year I order tshirts for our girls weekend. Myself and daughters plus wonderful daughter in laws have 4 days together. Shirts are a real hit with them and everyone we meet b

Date of experience: September 3, 2020
Michael U.
California
1 review
0 helpful votes
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Loved my company shirts. Perfect fit, soft material.

Date of experience: September 3, 2020
Betty D.
California
1 review
0 helpful votes
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I loved the sweat shirts I ordered but I had to order more than I needed because of the minimum order allowed. Maybe having less minimums orders would allow more small business like me to use your services more often..

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States