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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Very easy to customize my order, the received hoodie was exactly what I was hoping for.
Overall experience was very good, I just wish sizes were better
Disappointed in the fact that it has 2 different logos on it
From ease of use with the website through cost and right down to quality we couldn't be happier, I would highly recommend Custom Ink.
Very easy to design the logo and the shirts look great!
Ordering was extremely easy and the website is user friendly. Approval of design was easy as well.
My design went over big. My people went nuts but I expect that you will not GIVE MY DESIGN to anyone else. Thanks
It's so easy to add personal art and design on this platform, even on mobile.
Custom Ink is rad. Easy to use design lab for my group's custom t-shirts... lots of art and fonts to choose from. Their customer service is easy breezy and always fun to talk to. Product selection is plentiful... I went with the Comfort Colors shirts which were durable and soft with neat color options. Thanks Custom Ink!
Order last minute shirts for our congregation and Custom Ink did an amazing job! I received help all the way from designing to having 75 t-shirts delivered to my home in 3 days. The shirts look amazing, we got the DryBlend 50/50 and the material was so comfortable and soft. It was perfect for an outdoor service in this summer heat. Thank you Custom Ink! This was my second time ordering and plan on ordering again.
Overall ordering and delivery experience was very good. Just the quality of the product is not what it says on the website.
I'm very satisfied with the product, however, I misjudged the size. I didn't realize that the material was pre-shrunk, so I ordered much too large--fortunately, I found someone it will fit. Designing was very easy, so I'm going to make a few changes and order another; hopefully, I'll get the size right. My only suggestion-not a complaint-there should be an easy way for someone else to order (not change) my design. I know that isn't your business model, but its another option.
Superior customer service, prompt, very professional.
Overall, working with CustomInk was great. Zach, my customer service rep was awesome and made the whole process easy!
My original order flagged designers as the color shirt and print I ordered were not going to offer much contrast. (Dark grey shirt with black print.) I was looking for a subtle difference but I received an email and a phone call explaining how the dark grey shirt was more of a distressed black. They gave me three options for proceeding, along with links to each new design. I choose to go with the heather grey shirt with black writing and actually prefer it to my original design.
Really grateful for the customer service chat, that helped speed up my process quite a lot!
High quality, soft polos. Good follow through and customer service.
Every year I order tshirts for our girls weekend. Myself and daughters plus wonderful daughter in laws have 4 days together. Shirts are a real hit with them and everyone we meet b
Loved my company shirts. Perfect fit, soft material.
I loved the sweat shirts I ordered but I had to order more than I needed because of the minimum order allowed. Maybe having less minimums orders would allow more small business like me to use your services more often..
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

