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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Carol X.
California
1 review
0 helpful votes
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I'm no artist, but it was easy to design a shirt that I knew my dad would love using the templates. Custom Ink was easy to use, and delivered a high quality product quickly after ordering.

Date of experience: September 3, 2020
William S.
California
1 review
0 helpful votes
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The shirt came out perfect to the point it made by boyfriend cry

Date of experience: September 3, 2020
Robert W.
California
1 review
0 helpful votes
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The only comment I have is regarding notifications during the process. When i clicked on the link, it always said artwork. Next thing, I know it has shipped. I am not sure how fast it goes from artwork to printing to shipped, but I did not see any notifications of it progressing.

Date of experience: September 3, 2020
Mary T.
California
1 review
0 helpful votes
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Very easy to design your own team shirts. Libby was very helpful. We order every year!

Date of experience: September 3, 2020
Melissa I.
California
1 review
0 helpful votes
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Great experience!
June 29, 2020

Great experience! I only needed one shirt, and other places had prices that were too expensive and did not have the customization options that you all have! The customer service agent on the chat was exceptional. She was so nice and helpful and helped ensure that I made the correct selections during the design process.

Date of experience: September 3, 2020
William A.
California
1 review
0 helpful votes
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Overall, have always had a great experience! Easy to use website, fair pricing and quick turnaround. Will continue to use!

Date of experience: September 3, 2020
Tony L.
California
1 review
0 helpful votes
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First time ordering personalized tee shirts, very good experience.

Date of experience: September 3, 2020
Mike D.
California
1 review
0 helpful votes
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Quick, easy process with a great end result. Cost was reasonable and the customer service folks seemed very knowledgeable of and connected with the process. Finished product arrived ahead of the promised delivery date. A+ experience.

Date of experience: September 3, 2020
Sandra E.
California
1 review
0 helpful votes
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It was another great experience. I've ordered from you before and between the designs and promptness and your responsive customer service it was awesome again. I had a couple of questions with the ordering process and was reassured by someone in customer service and they answered all of the questions I had. The shipping was very quick too.

Date of experience: September 3, 2020
John G.
California
1 review
0 helpful votes
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Generally a great experience, fast shipping and good quality for the price.

Date of experience: September 3, 2020
Donna W.
California
1 review
0 helpful votes
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Outstanding service and product. T-shirt was exactly what we ordered for our daughter, who loved it!

Date of experience: September 3, 2020
Jim N.
California
1 review
0 helpful votes
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I love how simple it is to design and order product from CustomInk. There are no hidden fees and you can see a breakdown of how much it will be before you purchase anything. The only thing I dislike is the 2 week turnaround time. I like the option for a Rush Order, if needed but it's extra. However, I understand perfection can't be rushed. Overall, they are awesome!

Date of experience: September 3, 2020
Andrew S.
California
1 review
0 helpful votes
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When designing the tshirt on the website I couldnt place the image where I wanted it was restricted to a box and I wanted the top of my design to start at about 2 inches below the collar but it ended up being around 4 or 5 and thats a bit too low but overall the quality eas good I just wish we the customer had more control of design placement on the website and not restricted to the box

Date of experience: September 3, 2020
Mary S.
California
1 review
0 helpful votes
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The site makes it easy to design whatever kind of logo or statement you can think of.

Date of experience: September 3, 2020
Stephen J.
California
1 review
0 helpful votes
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YOU did a good job but I messed up! I left a letter out of the text - sigh. I have already re-ordered the shirt with the correct text, and I look forward to receiving it. Thanks much.

Date of experience: September 3, 2020
Steven O.
California
1 review
0 helpful votes
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I design and order tshirts for the grandkids every year. Custom Ink always provides a quality shirt, easy design process, and quick service.

Date of experience: September 3, 2020
Stephen Z.
California
1 review
0 helpful votes
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Great experience and product! I had to order with a foreign credit card and they were very accommodating and called me to help me out with it. The sweatshirt I ordered is wonderful! Thanks!

Date of experience: September 3, 2020
Dorothy B.
California
1 review
0 helpful votes
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Our Summer of 2020 Bucket List bucket hats came out great! We are sharing them with all our friends. Thank you!

Date of experience: September 3, 2020
Brian C.
California
1 review
0 helpful votes
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Everything exceeded expectations - thank you! We are repeat customers and will be back again!

Date of experience: September 3, 2020
Deborah S.
California
1 review
0 helpful votes
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Top quality product and printing and delivered in 1 day with the rush shipping option. My uploaded art was very detailed and the printing was as good as the original art. Totally satisfied with the product!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States