Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Custom Ink

Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Custom Ink?
grey stargrey stargrey stargrey stargrey star

Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

We monitor reviews for authenticity

Dan R.
California
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Everything about my experience was excellent, the only bad experience was the price I wish they were a bit cheaper, but I do understand that the quality is definitely. Top rate. Thank you

Date of experience: September 3, 2020
Amanda S.
California
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Everything was very easy and i was pleased with how fast the order and shipping went through.

Date of experience: September 3, 2020
Anthony Z.
California
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Share Review
Report Review

Otherwise, I the friendly user of your website is awesome.

Date of experience: September 3, 2020
Mary M.
California
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

So much fun to design your own shirts, etc. easy to use the tools, quick process, expert workmanship and superior customer service.

Date of experience: September 3, 2020
John T.
California
1 review
0 helpful votes
Follow John T.
Unfollow John T.
Share Review
Report Review

Chat help option was great, I used it twice! Also timing of receiving the order was super fast.

Date of experience: September 3, 2020
Helen O.
California
1 review
0 helpful votes
Follow Helen O.
Unfollow Helen O.
Share Review
Report Review

Very easy to design and order from my phone or laptop. Made for a fantastic Father's Day gift.

Date of experience: September 3, 2020
Janet X.
California
1 review
0 helpful votes
Follow Janet X.
Unfollow Janet X.
Share Review
Report Review

The website is easy to use and the quality is good. Shipped fast.

Date of experience: September 3, 2020
Rebecca Y.
California
1 review
0 helpful votes
Follow Rebecca Y.
Unfollow Rebecca Y.
Share Review
Report Review

In had to call same day and correct the order sizes and it went flawlessly!

Date of experience: September 3, 2020
Adam Z.
California
1 review
0 helpful votes
Follow Adam Z.
Unfollow Adam Z.
Share Review
Report Review

Always a great experience creating and buying from Custom Ink! I'm a return customer and plan on coming back again and again in the future. Thanks guys!

Date of experience: September 3, 2020
Sharon H.
California
1 review
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

Customer Service was AWSOME! Called after placed order. They opened order and talked through details. Made it perfect

Date of experience: September 3, 2020
Angela I.
California
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Share Review
Report Review

Easy to design exactly what I wanted, and high quality result. Thank you!

Date of experience: September 3, 2020
Nicole T.
California
1 review
0 helpful votes
Follow Nicole T.
Unfollow Nicole T.
Share Review
Report Review

We've been having shirts made for years, and Custom Ink is BY FAR the best, easiest, and most reliable company EVER. So amazing how they work with you on the design and then get the shirts out in record time! Wonderful!

Date of experience: September 3, 2020
Bill X.
California
1 review
0 helpful votes
Follow Bill X.
Unfollow Bill X.
Share Review
Report Review

I am very happy with the customer service and quality of merchandise. I will definitely recommend this company to others.

Date of experience: September 3, 2020
Rebecca S.
California
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

The sizes & printing were spot on. I love how these turned out! I only gave the tshirt a 6 because the material is a little scratchy. The last American Apparel tshirts I ordered were extremely soft, so this was a bit of a surprise. Still LOVE the way these came out! TYVM!

Date of experience: September 3, 2020
Elizabeth P.
California
1 review
0 helpful votes
Follow Elizabeth P.
Unfollow Elizabeth P.
Share Review
Report Review

Overall very satisfied with my order! Huge selection of graphics/art/fonts. Will definitely order again!

Date of experience: September 3, 2020
Lisa B.
California
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Order arrived earlier than expected Thanks very much you guys do great job. Thanks

Date of experience: September 3, 2020
Shirley V.
California
1 review
0 helpful votes
Follow Shirley V.
Unfollow Shirley V.
Share Review
Report Review

Top notch company
June 26, 2020

Top notch company. Called with questions about photo resolution. Shirts turned out perfect.

Date of experience: September 3, 2020
Bill W.
California
1 review
0 helpful votes
Follow Bill W.
Unfollow Bill W.
Share Review
Report Review

The process to upload my image and create my custom design was pretty easy. I like how you have the option to save it so you can re use it later for different products

Date of experience: September 3, 2020
Sharon M.
California
1 review
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review

Thank you so very much for the great work! We are so impressed with how these turned out! The printing is incredibly clear, looks just like the proof, the quality of the shirts are fantastic, the customer service was outstanding and these were done so quickly! Thank you thank you.

Date of experience: September 3, 2020
Nicole P.
California
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

The face masks look great. Design is perfect and I really like how light weight they are. I will sent a group picture of my friend and family's camping group. (The Burr Bash.) It's an annual trip we do and we are in our 41st year. I can wait to hand these out as people arrive for our weekend. Thanks again, Robin

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States