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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Maria B.
California
1 review
0 helpful votes
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This was our 7th order. Great customer service, good quality and lots of choices for products. Highly recommended.

Date of experience: September 3, 2020
Stephanie P.
California
1 review
0 helpful votes
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Great product, looks good, good quality, would order, more products but it's a bit too expensive for me and to have a minimum quantity stops me from doing so, would love to order hats and hoodies but not at a minimum of 12, don't need that many, just a small company trying to get started.

Date of experience: September 3, 2020
Diane T.
California
1 review
0 helpful votes
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Great product and great service. Would highly recommend.

Date of experience: September 3, 2020
Janet O.
California
1 review
0 helpful votes
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I have been ordering shirts from Customink for years and every time they have been of the highest quality and workmanship.

Date of experience: September 3, 2020
Shirley Q.
California
1 review
0 helpful votes
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Easy transaction
June 26, 2020

Easy transaction. Good communication throughout process.

Date of experience: September 3, 2020
Sandra M.
California
1 review
0 helpful votes
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Overall it was a very pleasant experience and best of all the shirts are Awesome

Date of experience: September 3, 2020
Mike P.
California
1 review
0 helpful votes
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Above and beyond customer relation and care! Their products are top quality and they pay attention to every little detail. I was willing to pay a little more for the exceptional work I received from custom ink!

Date of experience: September 3, 2020
Stephanie E.
California
1 review
0 helpful votes
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Custom Ink was awesome to work with. Unlike many websites, their customer service rep was quick to respond, offered input that proved invaluable to the end-product, and was polite, helpful, and knowledgeable. You guys are awesome! I will definitely recommend you to others and will order from you again!

Date of experience: September 3, 2020
Virginia M.
California
1 review
0 helpful votes
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You get what you pay for... Communication was great, turn around was just as expected, packaging and branding was high quality and perfect. Although there are less expensive options, I will pay a little more here for this type of service, Thanks guys!

Date of experience: September 3, 2020
Maria C.
California
1 review
0 helpful votes
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You guys are great
June 26, 2020

You guys are great. Quick and great quality. Thank you very much

Date of experience: September 3, 2020
Kevin G.
California
1 review
0 helpful votes
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The T-shirts turned out great. And fast also! Just as described!

Date of experience: September 3, 2020
Elizabeth P.
California
1 review
10 helpful votes
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This was the most fun and awesome interaction I've had with people I didn't even know! I placed my order and realized I had given the wrong billing address and had questions about the graphic I had made so i I called the number they had promptly texted me (such a cool thing). Rachelle was SO awesome and incredibly helpful- her and the design team were so professional and fun helping me with different design ideas. Ultimately I didn't choose any of the designs even though they sent me like 8 different options and kept working with me through all my revision requests (oh my gosh, thank you for your patience!) and even after all that they took my original design and made it look WAY better than I could have. The shirt was a total hit and I've enjoyed sharing this story with all my friends. If you ever need custom shirts/sweaters whatever this is your place. Thanks humans for an awesome and unforgettable experience!

Date of experience: September 3, 2020
Jack O.
California
1 review
0 helpful votes
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I have been a repeat customer for the last 8 years. You all have provided my t-shirts for my fantasy football league. Please keep doing what you are doing and thank you for everything you all do.

Date of experience: September 3, 2020
Steven K.
California
1 review
0 helpful votes
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I've always had a good experience with Custom Ink. The design process is easy and the customer service reps are always nice and helpful.

Date of experience: September 3, 2020
Brenda H.
California
1 review
0 helpful votes
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My short came out beautiful but the shirt can't out a little big.

Date of experience: September 3, 2020
Mary U.
California
1 review
0 helpful votes
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You guys were great! Helping me design and making sure I like it before sending it with fast shippint'

Date of experience: September 3, 2020
James A.
California
1 review
0 helpful votes
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Great people, always polite, professional, and knowledgeable about their products

Date of experience: September 3, 2020
Chris Z.
California
1 review
0 helpful votes
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This is the first time I've ever ordered shirts and I had a little anxiety about the process. Everything was easy, it took just an hour or so to design and order the T-shirts and they were delivered a day or two early, which surprised me with the pandemic going on! We love the shirts and have already had positive feedback from our customers.

Date of experience: September 3, 2020
Amy U.
California
1 review
0 helpful votes
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Great customer service. I approved the proof they sent me, however the next morning realized that I wished I hadn't because I wanted to capitalize something that was lower case. I called the customer service number and they were 'happily' able to make the change before it went to production. So thankful for the great attitude. Also, the image I uploaded was not of the highest quality. They offered to recreate it for me - no extra charge. It looks awesome!

Date of experience: September 3, 2020
Christine Z.
California
1 review
0 helpful votes
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We had to pivot our wedding to include face masks - thanks Covid! We didn't want any run of the mill mask. We wanted an experience for our guests, and for our pictures to still tell a great story. CustomInk turned around a fantastic product at a FRACTION of what other sites wanted. We can't wait to share our day with our guests in their CustomInk masks!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States