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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Kevin Q.
California
1 review
0 helpful votes
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Custom Ink always does an awesome job! Quick and quality!

Date of experience: September 3, 2020
Jim N.
California
1 review
0 helpful votes
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I am really pleased not only were the shirts really nice they came really quick just in time for my event.

Date of experience: September 3, 2020
Sarah L.
California
1 review
0 helpful votes
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The shirt design I wanted had a few issues with copyright, so Tara from customer service helped me out. It was a multi-week process and she was absolutely fantastic. Super friendly and she did everything in her power to help me out. Without a doubt one of the Top 10 customer service experiences I've ever had. She definitely needs a promotion

Date of experience: September 3, 2020
Kimberly V.
California
1 review
0 helpful votes
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Amazing!
June 23, 2020

Amazing! We'll definitely continue using this site for more shirt designs!

Date of experience: September 3, 2020
Jessica Y.
California
1 review
0 helpful votes
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Creating my own unique design for my t-shirt was so easy using the tools given. I am extremely happy with the process and product. It also arrived sooner than expected. Thank you.

Date of experience: September 3, 2020
Brenda T.
California
1 review
0 helpful votes
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Quick follow ups from customer service to make sure everything was how I wanted it.

Date of experience: September 3, 2020
Christine F.
California
1 review
0 helpful votes
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Love the tie dyed shirts I ordered for a 4th of July baby shower. The design team helped me create the shirt and it turned out fabulous.

Date of experience: September 3, 2020
Brenda Q.
California
1 review
0 helpful votes
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Great job
June 23, 2020

Great job. Love my 2020 tee shirts. Color is excellent, and image is clear front and back. Ordering more soon.

Date of experience: September 3, 2020
Andrew A.
California
1 review
0 helpful votes
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Loved working with Custom Ink. They have a high quality website that makes it easy to design shirts and amazing customer service! Loved their service! Thank you custom ink!

Date of experience: September 3, 2020
Betty P.
California
1 review
0 helpful votes
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I had a great experience with custom ink. They sent me information on my order every step of the way, and I felt as if I had all of the attention on my order. The customer service was outstanding!

Date of experience: September 3, 2020
Jason Y.
California
1 review
0 helpful votes
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Very efficient
June 23, 2020

Very efficient. High quality shirts. Shipping was fast

Date of experience: September 3, 2020
Tom R.
California
1 review
0 helpful votes
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My Relay for Life team have purchased our shirts from custom Ink several times and have always been happy with the quality and pricing. So I had a shirt made for my dad for fathers day knowing the quality and look would be awesome. He loves it and it fits great so another satisfied customer here.

Date of experience: September 3, 2020
Lisa N.
California
1 review
0 helpful votes
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Staff was extremely helpful and the end product is perfect. Thank you.

Date of experience: September 3, 2020
Shirley M.
California
1 review
0 helpful votes
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Easy design process, quick printing and shipping - even arrived a few days early! It was a Father's Day gift and my dad loved it!

Date of experience: September 3, 2020
Melissa J.
California
1 review
0 helpful votes
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Very happy with customer service, very diligent in sending over proofs for approval each time I requested an adjustment. The only issues were that our logo could not be accurately duplicated on the embroidery- our logo has a gradient component to it and apparently custom ink's embroidery machine can't do gradient. The other thing worth mentioning is that we were told our black thread wouldn't show up well on our dark grey shirts so I was given the option to switch to white, which I said was fine. However, the proofs they kept coming back with had the black thread which looked great but they never addressed the white thread again. Weird. Other than that, everything was wonderful and our shirts showed up looking amazing.

Date of experience: September 3, 2020
Anna S.
California
1 review
0 helpful votes
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It was so easy designing, choosing sizes, color and the message! You are the best.

Date of experience: September 3, 2020
Rebecca T.
California
1 review
0 helpful votes
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This is the second time I bought from these folks. First time was great, no problems. This time shirts needed ironing to make them presentable. Design was as expected and looked great on the back of my two sided shirts. Perfect. Front was a different story. Printing runs uphill on several shirts but not all. Spacing not like on proofs. Should have been caught after printing. Disappointed but usable.

Date of experience: September 3, 2020
Alex J.
California
1 review
0 helpful votes
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Excellent customer service, she called to verify specifics on the shirt my daughter ordered for Father's Day and we were able to upgrade the quality of shirt. My husband loves his shirt and we will be ordering again. 5 stars!

Date of experience: September 3, 2020
Stephanie M.
California
1 review
0 helpful votes
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Super easy to use
June 23, 2020

Super easy to use. Really good quality. Fast turn around time

Date of experience: September 3, 2020
Robert L.
California
1 review
0 helpful votes
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I needed something to celebrate my remission, and most other custom websites required a minimum of several shirts. I loved the color selection of the ink, fonts, and clothing. It arrived a good week earlier than orginally estimated.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States