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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Custom Ink always does an awesome job! Quick and quality!
I am really pleased not only were the shirts really nice they came really quick just in time for my event.
The shirt design I wanted had a few issues with copyright, so Tara from customer service helped me out. It was a multi-week process and she was absolutely fantastic. Super friendly and she did everything in her power to help me out. Without a doubt one of the Top 10 customer service experiences I've ever had. She definitely needs a promotion
Amazing! We'll definitely continue using this site for more shirt designs!
Creating my own unique design for my t-shirt was so easy using the tools given. I am extremely happy with the process and product. It also arrived sooner than expected. Thank you.
Quick follow ups from customer service to make sure everything was how I wanted it.
Love the tie dyed shirts I ordered for a 4th of July baby shower. The design team helped me create the shirt and it turned out fabulous.
Great job. Love my 2020 tee shirts. Color is excellent, and image is clear front and back. Ordering more soon.
Loved working with Custom Ink. They have a high quality website that makes it easy to design shirts and amazing customer service! Loved their service! Thank you custom ink!
I had a great experience with custom ink. They sent me information on my order every step of the way, and I felt as if I had all of the attention on my order. The customer service was outstanding!
Very efficient. High quality shirts. Shipping was fast
My Relay for Life team have purchased our shirts from custom Ink several times and have always been happy with the quality and pricing. So I had a shirt made for my dad for fathers day knowing the quality and look would be awesome. He loves it and it fits great so another satisfied customer here.
Staff was extremely helpful and the end product is perfect. Thank you.
Easy design process, quick printing and shipping - even arrived a few days early! It was a Father's Day gift and my dad loved it!
Very happy with customer service, very diligent in sending over proofs for approval each time I requested an adjustment. The only issues were that our logo could not be accurately duplicated on the embroidery- our logo has a gradient component to it and apparently custom ink's embroidery machine can't do gradient. The other thing worth mentioning is that we were told our black thread wouldn't show up well on our dark grey shirts so I was given the option to switch to white, which I said was fine. However, the proofs they kept coming back with had the black thread which looked great but they never addressed the white thread again. Weird. Other than that, everything was wonderful and our shirts showed up looking amazing.
It was so easy designing, choosing sizes, color and the message! You are the best.
This is the second time I bought from these folks. First time was great, no problems. This time shirts needed ironing to make them presentable. Design was as expected and looked great on the back of my two sided shirts. Perfect. Front was a different story. Printing runs uphill on several shirts but not all. Spacing not like on proofs. Should have been caught after printing. Disappointed but usable.
Excellent customer service, she called to verify specifics on the shirt my daughter ordered for Father's Day and we were able to upgrade the quality of shirt. My husband loves his shirt and we will be ordering again. 5 stars!
Super easy to use. Really good quality. Fast turn around time
I needed something to celebrate my remission, and most other custom websites required a minimum of several shirts. I loved the color selection of the ink, fonts, and clothing. It arrived a good week earlier than orginally estimated.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

