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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Nick B.
California
1 review
0 helpful votes
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I was very impressed with the communication and speed of placing and receiving my order! Great job all around!

Date of experience: September 3, 2020
Mary Q.
California
1 review
0 helpful votes
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We loved the shirts! The only complaint was that we thought the ink would be more thick on the shirt than what it was. Artwork was spot on with the proof!

Date of experience: September 3, 2020
Jason D.
California
1 review
0 helpful votes
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I love the shirts I ordered, they're exactly as they looked when I designed them (minus the tweeking they had to do.) The original image I used was pixelated, I got a phone call from a real person, that actually gave a $#*! about how the product came out. Hands down, I will use Custom Ink for all other shirt orders I do.

Date of experience: September 3, 2020
Bob B.
California
1 review
0 helpful votes
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Easy to work with templates, good quality, great customer service! Always exceeds my expectations.

Date of experience: September 3, 2020
Eric W.
California
1 review
0 helpful votes
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The quality of the shirt and the professional customization deliver the product that was beyond my expectations. Thank you

Date of experience: September 3, 2020
Charles G.
California
1 review
0 helpful votes
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Overall I am disappointed with my product and expected a lot better. However shipping was very fast so I appreciate that.

Date of experience: September 3, 2020
Amy R.
California
1 review
0 helpful votes
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Ordered a shirt and shipping showed it would arrive after the birthday date! Sent a note to customer service to see what they could do, and they responded, and shipped the shirt in time for the big day! Thank you! Little things add up to great reviews!

Date of experience: September 3, 2020
Betty Q.
California
1 review
0 helpful votes
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Very good experience - the shirt was easy to design and order.

Date of experience: September 3, 2020
Barbara H.
California
1 review
0 helpful votes
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Overall, great product and quick service: just sizing was a bit off for us this time.

Date of experience: September 3, 2020
Kevin G.
California
1 review
0 helpful votes
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Love them!
May 8, 2020

Love them! Great experience purchasing with instant feedback through the review and approval of the design.

Date of experience: September 3, 2020
Martha Y.
California
1 review
0 helpful votes
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Shirts turned out even better than expected! Great printing and fast shipping!

Date of experience: September 3, 2020
Ruth C.
California
1 review
0 helpful votes
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I used CustomInk to make a shirt for my boss, who has been a huge asset to our essential team and has been working very hard during this pandemic. It was fast, easy, and it arrived earlier than planned. Thanks, CustomInk.

Date of experience: September 3, 2020
Stephen X.
California
1 review
0 helpful votes
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The website was easy to use. I really love the overall outcome of the shirt. But probably want wear it much because it doesn't fit me like it thought a regular XL shirt would

Date of experience: September 3, 2020
Janet U.
California
1 review
0 helpful votes
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Great customer service and great accuracy on my design.

Date of experience: September 3, 2020
James B.
California
1 review
0 helpful votes
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Overall it was a great experience, one that I plan on repeating many times over

Date of experience: September 3, 2020
Dan L.
California
1 review
0 helpful votes
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All around great experience. Simple to create and the final product was incredible!

Date of experience: September 3, 2020
David X.
California
1 review
0 helpful votes
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Customer service was very attentive and made sure the order was exactly as wanted.

Date of experience: September 3, 2020
Janet W.
California
1 review
0 helpful votes
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I am very pleased with the customer service at Custom Ink. In my latest design I unfortunately included a trademarked phrase. Ben Y quickly contacted me and notified me about the problem and even created an alternate design. I appreciated his effort, however; I changed the wording a bit and went with my original design. Ben emailed me and said it was ok and printed my shirts. I received them a day before the expected delivery date. "Great Job" to Ben and Custom Ink!

Date of experience: September 3, 2020
Eric R.
California
1 review
0 helpful votes
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Working with Custom Ink was a fantastic experience. I was very pleased with the quality of the shirts we received and was extremely impressed with the quick turnaround time. We had to deal with a purchase order system, but even given that we received the shirts one week after we placed the order. Would definitely order from you again.

Date of experience: September 3, 2020
Jennifer J.
California
1 review
0 helpful votes
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I use Customink a lot. The only thing I noticed was that I didn't have a guide to tell me if my image was centered. So, I chatted with a rep and they answered my question quickly. I love the products. The prices are pretty equivalent to other companies. But the turn around time is much faster than other companies I have used. I will continue to use Customink.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States