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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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I was very impressed with the communication and speed of placing and receiving my order! Great job all around!
We loved the shirts! The only complaint was that we thought the ink would be more thick on the shirt than what it was. Artwork was spot on with the proof!
I love the shirts I ordered, they're exactly as they looked when I designed them (minus the tweeking they had to do.) The original image I used was pixelated, I got a phone call from a real person, that actually gave a $#*! about how the product came out. Hands down, I will use Custom Ink for all other shirt orders I do.
Easy to work with templates, good quality, great customer service! Always exceeds my expectations.
The quality of the shirt and the professional customization deliver the product that was beyond my expectations. Thank you
Overall I am disappointed with my product and expected a lot better. However shipping was very fast so I appreciate that.
Ordered a shirt and shipping showed it would arrive after the birthday date! Sent a note to customer service to see what they could do, and they responded, and shipped the shirt in time for the big day! Thank you! Little things add up to great reviews!
Very good experience - the shirt was easy to design and order.
Overall, great product and quick service: just sizing was a bit off for us this time.
Love them! Great experience purchasing with instant feedback through the review and approval of the design.
Shirts turned out even better than expected! Great printing and fast shipping!
I used CustomInk to make a shirt for my boss, who has been a huge asset to our essential team and has been working very hard during this pandemic. It was fast, easy, and it arrived earlier than planned. Thanks, CustomInk.
The website was easy to use. I really love the overall outcome of the shirt. But probably want wear it much because it doesn't fit me like it thought a regular XL shirt would
Great customer service and great accuracy on my design.
Overall it was a great experience, one that I plan on repeating many times over
All around great experience. Simple to create and the final product was incredible!
Customer service was very attentive and made sure the order was exactly as wanted.
I am very pleased with the customer service at Custom Ink. In my latest design I unfortunately included a trademarked phrase. Ben Y quickly contacted me and notified me about the problem and even created an alternate design. I appreciated his effort, however; I changed the wording a bit and went with my original design. Ben emailed me and said it was ok and printed my shirts. I received them a day before the expected delivery date. "Great Job" to Ben and Custom Ink!
Working with Custom Ink was a fantastic experience. I was very pleased with the quality of the shirts we received and was extremely impressed with the quick turnaround time. We had to deal with a purchase order system, but even given that we received the shirts one week after we placed the order. Would definitely order from you again.
I use Customink a lot. The only thing I noticed was that I didn't have a guide to tell me if my image was centered. So, I chatted with a rep and they answered my question quickly. I love the products. The prices are pretty equivalent to other companies. But the turn around time is much faster than other companies I have used. I will continue to use Customink.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

