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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Sandra G.
California
1 review
0 helpful votes
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Customer service was phenomenal. Efficient, timely, and thorough.

Date of experience: September 3, 2020
Dan O.
California
1 review
0 helpful votes
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I've been a customer for many years. Custom Ink makes it easy to design products and recognize your staff. Reasonable prices, quality products, and quick delivery.

Date of experience: September 3, 2020
Adam U.
California
1 review
0 helpful votes
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Great experience!
June 21, 2020

Great experience! Very easy to design a shirt, see a proof and place the order. The shirt came faster than expected! I will use Custom Ink again if I need a personalized item.

Date of experience: September 3, 2020
Sam N.
California
1 review
0 helpful votes
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The website was very easy to use and the service was excellent. I received my order on time and the quality of the product exceeded my expectations.

Date of experience: September 3, 2020
Dorothy D.
California
1 review
0 helpful votes
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Good product, great staff, and delivered in a timely manner!

Date of experience: September 3, 2020
Ruth M.
California
1 review
0 helpful votes
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I was VERY impressed and grateful for the 'chat' option! The woman who helped me was very easy to work with and helped me a lot! I was very thankful for the option to be able to 'chat'.

Date of experience: September 3, 2020
Deborah O.
California
1 review
0 helpful votes
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Overall our experience was good. Customer service was very helpful with transferring our design onto T-shirt's. Just wish the text was larger.

Date of experience: September 3, 2020
Helen R.
California
1 review
0 helpful votes
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My boyfriend loved his shirt you made for him. Thanks again

Date of experience: September 3, 2020
Andrew F.
California
1 review
0 helpful votes
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They CSR was very helpful was able to guide and share what colors best reflect the logos. He was extremely professional.

Date of experience: September 3, 2020
Mark B.
California
1 review
0 helpful votes
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Printed a shirt for my dad for Father's Day using a logo from his childhood I found online. He and I were both happy with the results! Grateful I was able to order just one. I would not have wanted 20+!

Date of experience: September 3, 2020
Maria Y.
California
1 review
0 helpful votes
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Loved the T-shirt!
June 21, 2020

Loved the T-shirt! True to size, machine washed/dried up great! Excellent quality, was exactly as expected and it made an excellent gift!

Date of experience: September 3, 2020
Janet B.
California
1 review
0 helpful votes
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Ordered a long sleeve shirt for a recent birthday gift. Designed custom graphic for the front and back of the shirt. Avid skiers at the same mountain, there were plenty of oohs and aahs at the uniqueness of this shirt. Great product. Great service. Great gift! I've always had a good experience with Custom Ink.

Date of experience: September 3, 2020
Mary J.
California
1 review
0 helpful votes
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I highly recommend Custom Ink. They have a great deal of options and superb customer service. They did an amazing job with my log on all products as well. Very fast as well as they were always ahead of projected delievery.

Date of experience: September 3, 2020
Jeff V.
California
1 review
0 helpful votes
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I uploaded our artwork on Saturday and immediately wanted to change it. So I sent an email begging to make the change. Monday morning I received an email saying it was no problem to change the artwork, the updated design actually saved us money on the total order and the shirts came in 4 days earlier than expected! It was the best experiences!

Date of experience: September 3, 2020
Christine K.
California
1 review
0 helpful votes
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The t-shirts were awesome. The material was great and everyone loved them. Thanks again

Date of experience: September 3, 2020
Nancy E.
California
1 review
0 helpful votes
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It was amazing working with everyone! The best customer service! Thank you

Date of experience: September 3, 2020
Angela T.
California
1 review
0 helpful votes
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The experience was very easy! The site and design part was very user friendly. Kyle was very accommodating and nice to work with. The communication was great!

Date of experience: September 3, 2020
Pamela V.
California
1 review
0 helpful votes
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Simple and fast
June 22, 2020

Simple and fast. 2 weeks to print and ship 50 water bottles for my small swim team. Not too shabby. Thanks Custom Ink.

Date of experience: September 3, 2020
Kimberly G.
California
1 review
0 helpful votes
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The shirts came out better in person. I really like the quality of the design bringing my idea to life.

Date of experience: September 3, 2020
Lisa Z.
California
1 review
0 helpful votes
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Awesome customer service and quality of product. Will definitely use again.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States