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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Customer service was phenomenal. Efficient, timely, and thorough.
I've been a customer for many years. Custom Ink makes it easy to design products and recognize your staff. Reasonable prices, quality products, and quick delivery.
Great experience! Very easy to design a shirt, see a proof and place the order. The shirt came faster than expected! I will use Custom Ink again if I need a personalized item.
The website was very easy to use and the service was excellent. I received my order on time and the quality of the product exceeded my expectations.
Good product, great staff, and delivered in a timely manner!
I was VERY impressed and grateful for the 'chat' option! The woman who helped me was very easy to work with and helped me a lot! I was very thankful for the option to be able to 'chat'.
Overall our experience was good. Customer service was very helpful with transferring our design onto T-shirt's. Just wish the text was larger.
My boyfriend loved his shirt you made for him. Thanks again
They CSR was very helpful was able to guide and share what colors best reflect the logos. He was extremely professional.
Printed a shirt for my dad for Father's Day using a logo from his childhood I found online. He and I were both happy with the results! Grateful I was able to order just one. I would not have wanted 20+!
Loved the T-shirt! True to size, machine washed/dried up great! Excellent quality, was exactly as expected and it made an excellent gift!
Ordered a long sleeve shirt for a recent birthday gift. Designed custom graphic for the front and back of the shirt. Avid skiers at the same mountain, there were plenty of oohs and aahs at the uniqueness of this shirt. Great product. Great service. Great gift! I've always had a good experience with Custom Ink.
I highly recommend Custom Ink. They have a great deal of options and superb customer service. They did an amazing job with my log on all products as well. Very fast as well as they were always ahead of projected delievery.
I uploaded our artwork on Saturday and immediately wanted to change it. So I sent an email begging to make the change. Monday morning I received an email saying it was no problem to change the artwork, the updated design actually saved us money on the total order and the shirts came in 4 days earlier than expected! It was the best experiences!
The t-shirts were awesome. The material was great and everyone loved them. Thanks again
It was amazing working with everyone! The best customer service! Thank you
The experience was very easy! The site and design part was very user friendly. Kyle was very accommodating and nice to work with. The communication was great!
Simple and fast. 2 weeks to print and ship 50 water bottles for my small swim team. Not too shabby. Thanks Custom Ink.
The shirts came out better in person. I really like the quality of the design bringing my idea to life.
Awesome customer service and quality of product. Will definitely use again.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

