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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Very pleased with my order. The shirts were the fit and feel I wanted (Next Level t-shirt). The design, it's size and placement were done perfectly. Recieved products by the date quoted.
The website was super easy and friendly to use. I enjoyed designing the shirt. I just wish that at the end of the cart, a picture would accompany the checkout as this would likely have triggered for me the realization that my updated design had not synced with the cart checkout--and I would be a happier camper than I am. On question 5: I would probably change my answer from no, would not buy again, to yes would buy again with a bit of a response from you guys on my complaints.
Quality is there, but they are extremely small and have no molding piece for over nose. Not air tight whatsoever. You'll breathe unmasked air right down the sides of your nose... if the mask isn't too small to begin with. Definitely will not order again. We wasted a lot of money on these because we can't use them now.
I designed a class of 2020 shirt and when I received it in the mail it was perfect! Exactly how I designed it! The packaging was perfect, plus I got a free Father's Day shirt with my order! I was very pleased with how fast it got here! Thanks custom ink! I will definitely be ordering here again!
Rachel is the bomb. We chatted online and I got exactly what I wanted.
Had an overall good experience with the website and the graphics
Custom Ink is the best. The product is of very good quality. The print and graphics came out great. The price is fair. Lastly, customer service is EXCELLENT! This is my second order from Custom Ink and I would give the same review to my first order.
Great company to work with! Very responsive and give you great detail of what to expect when buying from them. Highly recommended getting anything designed by them!
Very friendly and helpful customer service. I appreciate the constant updates on the products I ordered. I like knowing when I will receive my orders, and I was always receiving constant information keeping me in the loop
Draining the shirt was fun and easy. Custom Ink communicated frequently with me regarding the design and preparation of the shirt, as well as shipping and delivery. The shirt was delivered well within the timeframe stated.
The font was almost washed out. You can barely read it
Highly recommend using this site. Great prices, fast shipping, and incredibly easy to design my own shirt!
Super easy to design the shirt, and reasonable for just one t-shirt order. Super fast shipping, the whole experience was great. Will definitely order from you again!
The t-shirt with the customized print looks very nice, just want i envisioned and was hoping to get. Very satisfied!
I have been using Custom Ink for a few years and every service rep. Has been well versed in what is needed and how to do the work. They have been friendly, helpful and courtious in everyway possible. I will continue to use Custom Ink. For my t-Shirt projects.
Customer service was amazing, they called me immediately when I was infringing on a TV logo and discussed different ideas I could do and then in that moment sent me a new rendering to approve so my order would stay on time
The design on the shirts was just how I had hoped. One shirt was perfect, but the larger sizes shirt had print that was off center. Luckily, the shirt that I gave to a friend was the good one.
Awful customer service! They sent me the wrong type of shirt in a previous order and all they could do was a 50% refund for their mistake! In addition they put stupid stickers and print their company name on shirts without letting the customer know! Awful company! Never purchasing shirts here again! Terrible service!
After rejecting an order and 2 proofs for misalignment, I was nervous about getting this last order- but it came out correctly in proper alignment. I wish I could have dealt with 1 person all the way through. There were 2 or 3 different ones on the phone and a different one on email. I don't like having to explain my concerns each time. It wastes your time and mine.
We loved the shirts last year, this year the shirts looked like someone was trying to go home early and rushed through with making them. They arrived more wrinkled than expected and weren't even folded. Just thrown into the box. Must have been a Friday job. We'll probably order again next year but will wait to see.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

