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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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Designing was quick and easy. The product came out great.
Always happy with the customer service and quality of the work... not to mention the speed in which you all manage to deliver. Keep up the great work and I will remain a loyal customer!
Overall great experience, love my shirt! My husband also loved it, he will likely be your next customer... and I look forward to ordering my next one! As an R. N., I take seriously the covid 19 precautions and the t-shirt/message that I ordered, from Custom Ink, helped me gently communicate this message with my shirt. I plan to wear it when I am out grocery shopping with my mask, and maintaining social distancing. Thank You Custom Ink for helping me to do this!
Color has always been my biggest complaint. I would like most of my products in dark navy blue and Vegas gold. All your golds are closer to yellow and as stated above your navy came out as royal
I've ordered from custom ink 2 times and they messed up my first order but my second order was perfect. I will definitely be buying from the again.
Great service, easy to use website, and perfect results. I will continue to use your company whenever I need a new order.
This is the 3rd time I've used custom ink and am very pleased with the product, results and service. I will continue to use custom ink and highly recommend them
I enjoy working with your company and I would certainly recommend it to anyone. You customer service is outstanding and your prices are very reasonable. Thank you!
My experience was fantastic! The customer service team (Becky) contacted me so that we could correct a glitch on my end. We figured it all out. She was SO helpful in providing all of my options. When the shirt arrived, I was very happy with the final product! The quality of the cotton, color and print is excellent. It's a gift for a close friend and I can't wait to give it to her!
I had a lovely experience, received a phone call about changing some fonts and I appreciated having a conversation with a human before this change was made. It was a bit frustrating to not have all the t-shirt options available since I wasn't ordering in bulk and so the t-shirt material was not what I was hoping for. The print did come out great and I'm excited to gift this to a family member.
Working with custom ink as always been a breeze. And it continued to be so during this pandemic. The masks are perfect and high quality (thank you to the representative who suggested the higher grade mask). The logo looks perfect.
You are always so quick and easy to work with, and the product is always right on. I love ordering through you.
Quick turn around and great updates during the process.
Working with CustomInk this year for youth conservationists' shirts was easy and quick. We're very happy.
The quality of screen printing exceeded expectations. The small alterations made by the design team were better than perfect. A part of the cost was even refunded when it was determined 3 colors were not necessary. Thank you for another great product.
Thank you for your professional style and timing. I am well pleased and looking forward to future business.
The personalized service in addressing graphic issues was great, delivered a day early, good quality product.
Loved the shirts so soft. Loved the printing and the customer service. Will definitely be back.
From start to finish, Custom Ink was a pleasure to work with! They were extremely friendly and knowledgeable.
Turn around time wasn't bad but I did not get updates on the progress of my item on the website or via email. I kept checking the progress and it remained in the first phase until I had to call and was told that it was being shipped that day. No updates.
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.

