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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Enjoyable, I love the coins and my students were surprised and pleased.
This is our 2nd order. We couldn't be any happier with the level of service and care provided by our friends here.
The coins are excellent quality and the customer service is A+++. I'm a repeat customer and will order from them again. Barry was outstandingly patient and helpful with all my questions. Thanks, great job all!
Great to deal with, the customer service rep I spoke with to get the second proof made was great to work with, very helpful. Our CERT team can't wait until we get our coins!
Very easy to work with and they updated the artwork without issues every time I asked.
Excellent!
Great company to order from! Response time is really quick and ordering is very easy.
These guys are awesome. I submitted quotes with 24 other websites, and this one beat them all in price, quality, and hastiness. I will definitely recommend these guys to others looking to have custom coins for their units.
Great and super fast service.
This is my first time to buy custom coins, so I didn't know much. I worked closely with Matt Reilly, who graciously walked me through the entire process and appropriately addressed all my questions, as well as a few worries along the way. The coins came out beautifully and were delivered on time, as promised. It was a great buying experience!
Great customer service. Got back to me fast with answers and the digital quote picture is fantastic. Highly recommended. A++++++
Great company to work with. I provided my idea and they designed a coin that was better than I could have imagined. The art department was quick with proofs and communication was better than I have ever had. Prices could not be beat! Thank you for everything.
Love Barry! He responded promptly, gave useful advice, was charming and helpful and kind. Love the designs! Love the service! Love the product! If I had to pick something that can be improved, it would only be the $4.00 velvet box, which seems to break very easily.
Excellent process
Very easy to work with and worked hard to make sure that we were very satisfied with our coins
So far, it has been very easy to order the products. Thank you for your great customer services.
Great customer service, very responsive to changes in design of products. Met and exceeded all expectations. Highly recommend this company for future business.
I haven't received those coins yet because I just ordered them the other day but Matt was very helpfull every step of the way! A+ for customer service. Thanks again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members