On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is my second order of coins, from Custom Challenge Coins. Myself and all of my crew at the fire department are very pleased with the coins.
Service was great and coin looks great on computer. My club has used this company before and we were very happy with their product. I expect we will be just as happy with this coin. Barry was a great help with any questions I had for him.
Very pleased with Customchallengecoins.com! I've used them for three years now with great satisfaction!
Great job
Customer service has been excellent. Matt Reilly in sales has been very helpful and the proof was of better quality than other companies I had contacted. I am looking forward to a timely delivery. I will post a follow up comment about delivery and coin quality upon receipt of the coins. Thank you!
Easy to us web site. Provided template. Sent information and had response on next business day.
Super easy! Uploaded a rough coin and got back a great looking proof in a few hours!
The sales rep. Was very patient and helpful.
This difficult process was made extremely easy by custom challenge coins!
Very quick and easy system for ordering coins. When I asked for revisions they were quick and the designs were great.
I was very pleased with the customer service via email. They were prompt with responses and worked through ten proofs for my coin design. The ordering was also very smooth.
I look forward to seeing the final product.
They're the fastest with design turnaround, and the art is very good.
Fit and finish is amazing, the sales rep was always happy to answer any of my questions. Turn around time from order to at my door is amazing as well.
I worked with Matt Reilly and it was an outstanding experience...A++++
We are very excited to see the custom coins when they are complete.
Jason Albuquerque
Matt and his team has exceeded my expectations once again!
Very pleased on how he articulates my two dimensional concept into a 3D masterpiece.
Always professional and always willing to assist with the corrections.
I'd highly recommend their services to anyone.
Thank you!
Quick turn on the proof with minimal errors. I'll let you know how they turned out when I receive delivery...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members