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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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I am very impressed by the customer service given during this transaction. I went through 4 proofs and all 4 times I was treated with respect and understanding. The coin proof is perfect! Thank you for everything! -marshall-
Good Service, we just encountered a snag with the military seals which we had no choice. Overall, great service. Now awaiting to see the final product when it arrives to determine if the quality meets high standards. If the quality is excellent, then I would likely do business with you again in the future.
Thanks for all your help.
Custom Challenge Coins was recommended by a work associate, who was very pleased with his dealings with them. I likewise am extremely pleased with ALL aspects of my dealings with them, especially Barry Rainwater(the only one I actually spoke with).
From the initial design collaboration with Barry, patiently walking me through the process, to final inspection of the final proof after I submitted the order. They are truly a very professional business from which other companies could take a lesson.
Thank you Custom Challenge Coins and Barry Rainwater!
Spot on first time! Hit the mark with little instructions! Great customer service!
Excellent Quote process. Hope the finished product is as precise as the graphics.
Responsive, professional and enjoyable to work with
They took all of our recommendations and made our challenge coin perfectly to our specifications! We could not be more pleased with the customer service!
Great communications, very fast response
The whole process from start to finish was super easy and it was a quick turn around to receive proofs. I did have a few questions where Barry was very helpful explaining processes and aided in expediting the ordering process.
I received my first order quickly, and the coins looked great! I did not see an easy way to re-order on the website, so I called customer service. I had the new quote in my email before I hung up the phone. Great company to do business with.
Your company and service are outstanding and your personnel worked with me all the way through my design and order process. Thank You. E J Smith
Great Service! Ordering was very easy and the products are great!
Awesome job with graphics and design. Great customer service whenever I called. Repeat customer.
Matt Reilly is fantastic at keeping me in the loop in the process and your art team is great too
My only comment is that the proof # could have been presented more clearly. That is "1" rather than "Proof-1". My comment may seem silly, but, the difference was not clear to me until my order was nearly complete.
I found Custom Challenge Coins extremely efficient and made all changes within the same day and as expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members