Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience with you was perfect and I will order mor coins wen they are all sells
Your French costumer
Sylvain Vigeant
Barry is great to work with. We were able to make multiple changes to our proof to ensure that our coins were perfect. We have used Custom Challenge Coins to have 6 different coins made. We will continue to use them for the great quality and customer service.
Awesome customer support, If the coins look as good in person as they do on the proof, you guys hit it out of the park!
Wonderful help, high quality workmanship, fast service, outstanding!
This is our second order. We are very happy with the quality of our challenge coins.
Easy to use website. I haven't scene the product yet though.
Very happy with the customer service and the product. Rapid response to all my questions, and they are excellent with adapting the artwork to our needs!
Very fast and efficient. Very easy to do, and always very clear about exactly what was being done and the cost. I WAS recommended to use them, and WOULD recommend them myself.
The entire process of selecting, customizing, and ordering the coins was incredibly easy. I also really appreciate you walking me through the "Quote" screen when I called. I haven't received such good customer service in a long time and it was a true pleasure working with you.
I was working with another company to order coins and the deal went south, so I asked for a quote from Barry. He was very quick with the quote, and made a great suggestion for my coin that I went with! The price was very good compared to other companies. I can't wait to see the finished product. Thanks Barry and team!
Fast proofs, easy decision!
First time shopper and experience has been very good.
My experience with custom challenge coins was outstanding! Very helpful customer service staff, timely responses via email and the product is very polished - fantastic! I am very proud to present my coins as a Commanding Officer and receive complements regularaly!
I was impressed they were able to send example of the coin and what it will look like. This made my experience much easier. I was trying to go through another vendor previously and they intended to charge me on the example, and create a coin. The way Custom Challenge Coin does this, makes it easy for people overseas!
Challenge Coins was great! They called me back after their working hours to help me with my order and worked through my email network issues. They stayed on the phone with me all the way through to confirm my order and payment info. They were friendly and made everything easy!
Outstanding service, easy to order.
Fast friendly service. They made sure that the coin was exactly what I wanted and that everything was correct. They provided proofs that were way beyond what other companies provided.

