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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Great experience from the start. Fast responses and art work within 24 hours. Very easy to work with, even with changes in the order. Can't wait for the coins to come in! Very excited about them.
Excellent service, very quick responses to all changes.
It was easy and Barry is amazing!
You were more than patient during a longer than expected process, and I appreciate all the help you offered.
The staff at custom challenge coins were very prompt and knowledgeable when it came to designing my coin. I had asked for several things to be added to my coin and was blown away with how it looked each time the revision was made. I had a very positive experience designing the coin and seeing it come full circle based on the proofs that were sent to me. I would highly recommend this company to design your coin.
Very quick and patient with all the changes I requested through the drafting process. Very easy to work with!
Company is easy to wok with. Once design was agreed upon delivery was quick. Fast and efficient. What is not to like?
The process to request a quote and proof was very easy. I received the information quickly and getting revisions was just as fast and easy.
Good quality looking product and fast turn around on artwork.
Easy to order coins. Fast replies on any email sent to them. Great service.
Customer Service responded promptly to all my questions and were very helpful. Made this a positive shopping experience!
Aloha! Custom Coin has been great from the moment we contacted them, to their assistance and suggestions in designing our coin, to the easy process of ordering and reordering and to their customer service. We couldn't be happier with their product and service and have recommended others to Custom Coin. Mahalo!
Excellent experience. Barry was amazingly helpful. Great.
Barry is the man! Outstanding customer service.

