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Shop online for fashion & casual style Women's Clothing Online at CurveDream. Trendy Womens Dresses, Tops, Jumpsuits & Pants big discount for sale. Free Shipping on orders over $79!
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CurveDream Reviews Summary
The company's reputation is mixed, with some customers expressing satisfaction with product quality and prompt responses from customer service regarding stock issues. However, significant concerns dominate the feedback, particularly regarding the accuracy of product descriptions and the quality of items received, which often do not match expectations. Customers frequently report difficulties with the return process, including slow email responses and a lack of clear return instructions. Overall, while there are positive aspects to the service, the prevalent issues with product quality and communication suggest a pressing need for improvement in customer service practices.
This summary is generated by AI, based on text from customer reviews
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Ordered 9 items. 2 items were delivered. The package had been tampered with. Curve Dream response is that it was my responsibility to file a USPS claim. USPS approved my claim, but paid me only 55% of the cost of the items missing. Curve Dream did not offer to help me with that process.
I was waiting and trusting, that, everything was going to be OK.
Thank you. It was in my mailbox
Quality of items pictured is not correct. Cheap. The "return" policy is awful.
The "credit" policy is awful. Feels like a scam site that is a waste of time and money
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
The size is not true to size. The return is nonexistent. Online customer service is not helpful. P
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
"Elegant Cotton Lace Crew Neck Shirt, size large. The top came packed and in a good time frame. No receipt included.
Ordered a great dress. I submitted a confusing address (the perils of being on your phone) and Curve Dream contacted me quickly to resolve.
I feel very discontent about all the things I have buying because nothing has to do with what you said that must be for exemple a pant made in coton and linen but all things are made with acrylic so I can say is a false publicity I feel like you were lying.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I was disappointed with the fabric quality. I was expecting a thicker material with a bit more substance. I am working on returning the dress.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
It was exactly as advertised on facebook... she LOVED IT! Will surely shop again!
I wrote an email requesting the address to return tops that were too small. I received an email offering me a 30% discount if I chose to keep (they didn't fit) or I could request a refund if I wrote an email to get the address. I've received 3 more emails but none of them provided me with address.
Please do not hesitate to contact us via email [email protected]. Our customer service team is always here to help.
Team CurveDream
Received exactly what I wanted. The only disappointing thing was the slow mail service. I received notice of package being delivered soon over a week before it arrived. But that is not the problem of CurveDream.
I am disappointed. This garment is not New Year's Eve cruise worthy. It looked much more sparklier and fancy in the picture. It is just cotton fabric with a few random sparkles. I was expecting rows of sequins and class.
Not happy. I need to return dress. Need return address. I don't do surveys very well. I was toltd people waste time with them.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I didn't like the way they fit so I will be returning both tops.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I found what I was looking for and hopefully the clothes will be as shown and described upon receiving the order.
Actually, I need to return the dress and jacket as the size and style didn't work for me. Kindly advise as to a shipping address so I may return them.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Disgusting abhorrent horrible yuck do not buy from this company
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
I ordered three dresses that fit nicely, but the material was cheaply made.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Item is too small. I, m disappointed.Loved the style of clothing on your site, but clothing size is not the same as US sizes.
"Dear Customer,
Please accept our sincere apologies for any inconvenience caused.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and are working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~Please don't hesitate to contact us at [email protected]. Have a great day!"
Payed for expedited shipping to receive faster. Took 13 days to receive. Unable to take on vacation.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
The shipping took longer than I would have liked. The photo of the item I ordered was not good quality, nor were there enough to get a better idea of what I was getting. One item ended up not working for me and now I need to return it.
"Dear Customer,
Thank you for sharing your feedback with us. We are truly sorry to hear about the negative experience you had with your order.
Our team is currently working to improve our shipping service to enhance your satisfaction and that of our valued customers. We appreciate your understanding and patience.
Any problems, you can email us at [email protected]. We’ll try our best to improve your shopping experience.
Team CurveDream"
So far it's good, but I wish's there were more photos of each item. Also the ratings by customers seems bogus.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
"Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
If you have questions about your order, please contact us by email at [email protected].
Have a great day!"